Payless ShoeSource Sales Department Employee Reviews
Briefly describe your overall experience at your company
Ive had a great expirence and the customers made the job more enjoyable
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Honestly the worst place I have EVER worked no wonder y'all went under
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I have learned how to handle myself around people better and am able to motivate myself more
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What do you like best about the leadership team?
The equality pf my manager and co workers
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fun and kind and outgoing and welcoming
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The managers in my area are awesome! Very supportive and understanding. The district manager is very professional. We don't interact with anyone higher up than that.
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I love how the company appreciates their employees
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What does the leadership team need to get better at?
Horrible training and unprofessional management.
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treating their employees better and more fair
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Actually growing a back bone and when everyone complains about one person other people at other companies complain about one person. That person needs to be fired and eliminated from the company.
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They need to listen to all employees. Not just the higher ups
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Be less aggressive. People are people and not just numbers.
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What is the best part about your compensation package?
I don't get one, I am only part time
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insurance even for part-time employees
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Why do you feel undervalued and what would make you feel better about your compensation?
I feel as If I deserve better
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Better pay and better benefits
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I have never been recognized for the work I do. I always go above and beyond to run the store while other employees do nothing.
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We get paid very little to do so much work
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The pay is fair, maybe a little low for the work and industry standard but nothing outrageous. There are very limited financial benefits such as stocks and retirement plans.
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What are some of the best things about your team?
How considerate everyone on the team is.
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Most of us have become friends so its nice to come to work and know your going to work with someone you like. It makes your shift go by faster
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easy to learn with and laidback but also go getters
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We don't have many company meetings for the store but we do have occasional district meetings with all the stores in the area. My co-workers are decent but there can be a high turnover rate (mostly from employees fired over bad judgement calls)
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We're a small team, but we communicate well and work together effectively.
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What do your coworkers need to improve and how could you work together better?
focus more on customers rather than sales
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Many of my coworkers do the bare minimum. My manager never reprimands them effectively and they continue to do poorly at work because they know they can get away with it.
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We have lazy workers and the manager doesnt care
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Listen to each other more effectively.
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do closing cleaning & restocking properly.
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What is most positive about the culture and environment at your company?
The good energy the customers bring in
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many different kinds of people of races genders and age
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Everyone gets along very will
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The employees actually care and the entire system is dependent on caring about the workplace.
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This can be a stressful job, especially when we are understaffed which is often. There is a lot of pressure on the employee staff because there is one manager over the store who is often at meetings or other stores and the responsibility to run the store falls on associates
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What needs to change to make the company culture better?
Everyone complains and talks about each other. We are all there to do a job and make the store money so we should enjoy our time there.
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The manager makes everything stressful
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More delegations of duty for each worker
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What did you like most about the interview process?
How confortabe the manager and the co workers made me felt
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My boss already knew me so it was automatically comfortable and felt natural
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It was very easy to do
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easy and fun and get paid for it
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We did a mock shoe sale.
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What would you improve about your company's interview process?
Be better you're hiring literal idiots
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What makes you most happy at work?
The costumers make me the most happy
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Being able to use my degree to help someone find the perfect pair of shoes
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Helping customers is the best part.
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What's going wrong and how can it be improved?
Literally the worst company I have ever worked for
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The company needs to change many policies and communicate better
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too much standing around waiting for customers and not enough tasks to occupy time
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Personally my numbers from accessories and cashiering always end up low so it makes me anxious when my manager is there.
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Payless is a family store that has been around for a while and will probably continue on. In the past years we've faced some financial trouble but corporate has done a great job of managing that.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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