Pendo Customer Support Department Employee Reviews | Comparably
Pendo Claimed Company
Pendo delivers a complete platform for product teams to help companies create products that customers love. read more
EMPLOYEE
PARTICIPANTS
427
TOTAL
RATINGS
7435
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Pendo Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Constantly pushing us to grow and think 3 steps ahead to where we need to be. Empowers leaders to make decisions about the future, while also focusing on the day-to-day

Review from Customer Support Dept

they are very transparent and inclusive

Review from Customer Support Dept

Our executive team is honest and pushes everyone at Pendo to be their best. We might have a 400+ company, but these people are family.

Review from Customer Support Dept

They have an incredibly high level of transparency

Review from Customer Support Dept

Extensive leadership experience, demonstrates transparency and communication, possesses empathy

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Pendo yet.
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What is the best part about your compensation package?

Compensation Reviews

As of recently, pay has become competitive. There is reason to believe that this is a more recent development and that it's been a struggle to pull folks up who were hired earlier in the history of the company.

Review from Customer Support Dept

Competitive salary and stock options

Review from Customer Support Dept

Unlimited vacation! Really surprising to see such a value delivered without question.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Pendo yet.
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What are some of the best things about your team?

Team Reviews

People are top notch. Everyone is the best at what they do and are in it to win it.

Review from Customer Support Dept

My coworkers are kickass. We all have our own goals and yet when one of us fails, we all feel it. We make each other better and truly lift each other up.

Review from Customer Support Dept

Collaborative, sociable, and the best in their field

Review from Customer Support Dept

Talented, empathetic, proactive , motivated and always willing to listen, especially when it relates to trying new things or exploring new ideas to make the team better

Review from Customer Support Dept

Similar levels of capability, ambition, and complementary personalities. Really exceptional group of people to work with.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Pendo yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

A freedom to contribute in ways you see fit, and general attitude of encouragement

Review from Customer Support Dept

Open minded and collaborative work environment

Review from Customer Support Dept

While there's a consistent and mutually agreed upon urgency to the work everyone does, it's never ever weaponized in any way. Personal health and happiness is the trump card. Also everyone is just super fun!

Review from Customer Support Dept

Days at Pendo feel like a really good workout. Tough while you're in it but really glad you did it.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

Quick and efficient. Interviews were done over the course of days, not weeks.

Review from Customer Support Dept

Getting a direct interview with the CEO even as an individual contributor

Review from Customer Support Dept

Opportunity to interview with individuals at all different levels, including our CEO

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

The support you receive from the team and leadership about what you're doing, and the trust to get it done.

Review from Customer Support Dept

My team, every single day.

Review from Customer Support Dept

The unique challenges I get to solve

Review from Customer Support Dept

Helping my customers achieve their goals; helping my teammates achieve their goals

Review from Customer Support Dept

The freedom of responsibility and the way we're empowered as employees to contribute to the business in the ways we feel strongly about.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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