Public Storage Operations Department Employee Reviews | Comparably
Public Storage Claimed Company
Today, we are the nation’s largest self-storage provider with over 2,800 properties and we couldn’t have done it without our talented team members who serve with passion. Not only do we want dedicated people to join our team, we want you to be successful. As we continue to grow, more opportunities become available for you to advance your career across our stores, call center, and corporate office. We provide opportunities to learn new skills and make a difference. read more
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EMPLOYEE
PARTICIPANTS
350
TOTAL
RATINGS
10072

Public Storage Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

approachable and willing to share their knowledge

Review from Operations Dept · Posted 19 days ago

I like that they allow for a work balance environment

Review from Operations Dept · Posted 20 days ago

That they support and show up for the team

Review from Operations Dept · Posted 21 days ago

Our boss cares about us as people as well as a team . She works hard to make sure we are proficient at our jobs

Review from Operations Dept · Posted 25 days ago

They pay attention to our issues

Review from Operations Dept · Posted a month ago

What does the leadership team need to get better at?

Leadership Reviews

Value your employees more Managers are receiving way to much pay in relationship to Property Managers- property managers are doing MPV and doing physical labor and multiple job descriptions. Abandon goods bringing abandoned items to dumpsters items weighing over 20-50 pounds. Maintenance, IT, Clean

Review from Operations Dept

be professional and play fair with everyone across the board. Invest time on coaching rather than gossiping and focusing on flaws rather than opportunities and nurture skills

Review from Operations Dept

Stop ignoring employees behaviors. Those who dont work or call out sick should be penalised. Employees that work 2-3 stores MVP shift and do all the job that lazy employees dont should be rewarded financially differently. Public Storages its burning good employees to sponsor laziness and bad behavio

Review from Operations Dept

better pay, fair and impartial treatment of all employees, give raises to your onsite employees, give us more power to run our stores as managers and not just "yes men".

Review from Operations Dept

Stop using employees as captains. Captainships are placed on employees making them do more while other employees make the same and get more time for their properties. My DM rakes in my hard work and praise, I don't even get a thank you. The pay gap between PMs and DM is terrible

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

I'm grateful I was kept at my same pay rate when I transferred over with Simply Self Storage. Otherwise, I wouldn't have been able to afford to stay with Public at the rate they start at.

Review from Operations Dept · Posted 20 days ago

No Comment on the best part

Review from Operations Dept · Posted 21 days ago

Good benefits and living on property is a plus

Review from Operations Dept · Posted 25 days ago

All the pay, health insurance , 401k and our life insurance benefits.

Review from Operations Dept · Posted a month ago

I like the insurance although it doesn’t work well with Medicaid as a secondary I’m Not

Review from Operations Dept · Posted a month ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Any recent pay increases have been washed away by the recent changes in the cost of living - price of gas and utilities... just subsiding now.

Review from Operations Dept · Posted 19 days ago

More money hourly would be good

Review from Operations Dept · Posted a month ago

Adding nonstop new expectations, without any pay raise or something insulting such as .50 cents. The worse is, no recognition and wrong employees are rewarded.

Review from Operations Dept · Posted a month ago

Rising costs of living in the US make anything under $35 not sustainable for a stable life. This job pays my rent and nothing else

Review from Operations Dept

Less cost for benefits monthly

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

some very knowledgeable coworkers who want to work as a team and i can rely on... but there are some that just need to go away.

Review from Operations Dept · Posted 19 days ago

We work together as a team and other than one person we respect and care for each other.

Review from Operations Dept · Posted 20 days ago

The welcoming environment that has been created

Review from Operations Dept · Posted 21 days ago

Everyone looks out for each other and helps eachother

Review from Operations Dept · Posted 25 days ago

Everyone works hard to succeed

Review from Operations Dept · Posted a month ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

Doing the job, making their calls, and STOP the GOSSIPING, RUMORS and false comments creating DRAMA. Public storage Field Employee handbook states specifically. Gossip and Rumors ARE NOT TOLERATED.

Review from Operations Dept

Yes, improvement is needed. Hiring people who are self motivated, active, thin out of the box, considerate, and people who will show up to work and actually do work.

Review from Operations Dept

We all need better pay then the quality would go up as it stands no one cares so facilities look like crap and are not Class A well maintained. I am a real Class a PM working 2 jobs and this company is definitely not showing appreciation for the employees. I have to work 2 jobs because PS lacks

Review from Operations Dept

I dont think coworkers are 100 responsible of me not wanting to engage more but DM's needs to be more ethical and stop gossiping about others business. Thats creates a toxic environment.

Review from Operations Dept

Actually work and dont come to sleep or work intoxicade or watch netflix all day and dont clean or make phone calls

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Close friends that i can rely on.

Review from Operations Dept · Posted 19 days ago

I love that although we have lots and lots of tasks to complete throughout the day we have the opportunity to choose what order we'd like to do them in. I love not being stuck behind a desk all day.

Review from Operations Dept · Posted 20 days ago

The supporting environment that is created, everyone is always willing to help and jump in

Review from Operations Dept · Posted 21 days ago

Teamwork, positive energy, cooperation, it?

Review from Operations Dept · Posted 25 days ago

Customer service by our team

Review from Operations Dept · Posted a month ago

What needs to change to make the company culture better?

Environment Reviews

Stop arbitrarily raising rent prices

Review from Operations Dept · Posted a month ago

Insistence ALL managers do the job. We are pretending to be a TEAM. Team DOES NOT mean I (and others ) do someone elses work. Team is 100% equally DOING the job and assisting others when the going get rough not "oh what a great team player, he just did all of the other managers work.

Review from Operations Dept

BETTER PAY!! Hire better people, which you can do if you pay more (attract better talent). This company can afford to pay better like their competitors do.

Review from Operations Dept

Adapt a Culture of Caring support diversity Inclusion it more than speaking words

Review from Operations Dept

The only thing I can think of is for all properties in my district to be better at doing everything the same way, paperwork wise.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Selected group of close coworkers.

Review from Operations Dept · Posted 19 days ago

I love my job, my home I live in on property and the schedule I have that allows me to volunteer on Saturday's and attend church on Sundays

Review from Operations Dept · Posted 20 days ago

Working side by side with the property managers and showing them how to be customer focused

Review from Operations Dept · Posted 21 days ago

Everyday always different work at your own pace, customers are friendly

Review from Operations Dept · Posted 25 days ago

A smile on each of our customer

Review from Operations Dept · Posted a month ago

What's going wrong and how can it be improved?

Outlook Reviews

Long, boring days for low pay

Review from Operations Dept · Posted a month ago

My feet and back hurt every morning, I could do with less cleaning responsibilities. I'd also like to work one day less a week.

Review from Operations Dept

Pay PAY and more pay Public storage is paying property managers less than any other storage competitor!

Review from Operations Dept

Salary and having DM's who can apply emotional intelligence across the board

Review from Operations Dept

Pay better and bring back drug test before hiring. Have a more strict policy to fire lazy people. If the pay improve PS might get better quality long term employees

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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