Public Storage Operations Department Employee Reviews

This is the best job I ever had.

Review from Operations Dept · Posted 25 days ago

Overall, my experience has been positive. I've learned valuable skills, worked with supportive teammates, and enjoyed helping customers. Each day brings opportunities to grow, solve problems, and make a meaningful contribution.

Review from Operations Dept · Posted 25 days ago

Overall a positive experience with all levels of leadership

Review from Operations Dept · Posted 25 days ago

So far, it has been fantastic. Much to learn in the way of policies and procedures, as well as systems. Positive environment with friendly competition.

Review from Operations Dept · Posted 25 days ago

So far my experience has been a positive one. There are clear goals, and clear objectives. As well as a path for future growth and success.

Review from Operations Dept · Posted a month ago

The wealth of knowledge everyone collectively has due to long term tenure from most employees. Seems like a lot of people here started at the DM level and worked their way up to executive leadership in some capacity.

Review from Operations Dept · Posted 25 days ago

appreciate that the leadership team encourages learning, provides training, and supports employees in delivering great customer service. They communicate company goals clearly and create opportunities for growth while recognizing the importance of teamwork.

Review from Operations Dept · Posted 25 days ago

The honesty and integrity culture

Review from Operations Dept · Posted 25 days ago

My leadership is approachable and engaged with me every day. We have mutual respect and work very well together which makes working at Public Storage a great experience.

Review from Operations Dept · Posted 25 days ago

They are supportive and helpful

Review from Operations Dept · Posted a month ago

If your talking about anyone above the DM. You guys need to do a better job and actually pay your employees a liveable wage. I want like to see the people at corporate do the work that PM's do daily. You would be exhausted having to do what we do. This job makes me very depressed and joyless.

Review from Operations Dept

Leadership needs to focus on understanding its employees individual needs on a fundamental level.

Review from Operations Dept

Value your employees more Managers are receiving way to much pay in relationship to Property Managers- property managers are doing MPV and doing physical labor and multiple job descriptions. Abandon goods bringing abandoned items to dumpsters items weighing over 20-50 pounds. Maintenance, IT, Clean

Review from Operations Dept

be professional and play fair with everyone across the board. Invest time on coaching rather than gossiping and focusing on flaws rather than opportunities and nurture skills

Review from Operations Dept

Stop ignoring employees behaviors. Those who dont work or call out sick should be penalised. Employees that work 2-3 stores MVP shift and do all the job that lazy employees dont should be rewarded financially differently. Public Storages its burning good employees to sponsor laziness and bad behavio

Review from Operations Dept

The bonus structure and stock options.

Review from Operations Dept · Posted 25 days ago

The benefits package offers good value. I appreciate having access to health benefits, a 401(k) with company matching, paid time off, and opportunities to grow within the company.

Review from Operations Dept · Posted 25 days ago

The option to be rewarded by RSU's

Review from Operations Dept · Posted 25 days ago

The bonus potential paired with the salary.

Review from Operations Dept · Posted 25 days ago

Medical/Dental benefits are fantastic, as well as the extras on powerperks

Review from Operations Dept · Posted a month ago

As you grow internally within the company there should be clear path and understanding on how to achieve the next role/promotion, specifically interim roles that are meant to get you to the next level.

Review from Operations Dept · Posted a month ago

Its more work that I expected

Review from Operations Dept · Posted a month ago

PM pay is not aligned with the market.

Review from Operations Dept

Respectfully in terms of the hourly rate it is the lowest I've accepted in a decade. Life is expensive and with inflation and changes to the economic climate I believe this job is deserving of higher hourly rate.

Review from Operations Dept

I feel undervalued because Public Storage doesn't pay a liveable wage. You expect us to do all of this labor for free. You would pay vendor to do what we do. But why do that when you can cheat your workers having them do it with no bonuses. The thing that would make me feel better is a better raise.

Review from Operations Dept

The welcoming nature and willing to work together as a team no matter the conditions.

Review from Operations Dept · Posted 25 days ago

The best part of my team is the willingness to help one another. Everyone shares knowledge, works together, and supports each other to provide excellent customer service and keep operations running smoothly.

Review from Operations Dept · Posted 25 days ago

The culture around asking questions and getting a resolution to help drive the business forward

Review from Operations Dept · Posted 25 days ago

Willingness to help one another and the way we try to make it fun.

Review from Operations Dept · Posted 25 days ago

They are all knowledgeable and helpful

Review from Operations Dept · Posted a month ago

Doing the job, making their calls, and STOP the GOSSIPING, RUMORS and false comments creating DRAMA. Public storage Field Employee handbook states specifically. Gossip and Rumors ARE NOT TOLERATED.

Review from Operations Dept

Yes, improvement is needed. Hiring people who are self motivated, active, thin out of the box, considerate, and people who will show up to work and actually do work.

Review from Operations Dept

We all need better pay then the quality would go up as it stands no one cares so facilities look like crap and are not Class A well maintained. I am a real Class a PM working 2 jobs and this company is definitely not showing appreciation for the employees. I have to work 2 jobs because PS lacks

Review from Operations Dept

I dont think coworkers are 100 responsible of me not wanting to engage more but DM's needs to be more ethical and stop gossiping about others business. Thats creates a toxic environment.

Review from Operations Dept

Actually work and dont come to sleep or work intoxicade or watch netflix all day and dont clean or make phone calls

Review from Operations Dept

The unification of the team and clear cut expectations of where the company is heading. The perfect example of this is the recent NSA acquisition and how much we focused on making all the new team members feel welcomed.

Review from Operations Dept · Posted 25 days ago

The culture promotes teamwork, respect, and continuous learning. Employees support one another, put customers first, and work together to solve problems while creating a positive environment for both team members and customers.

Review from Operations Dept · Posted 25 days ago

The environment to be able to surface issues upward and the action behind resolving issues

Review from Operations Dept · Posted 25 days ago

Culture of working as a team with high expectations and appropriate rewards for those expectations.

Review from Operations Dept · Posted 25 days ago

Upbeat. Nobody seems to take themselves too seriously.

Review from Operations Dept · Posted a month ago

Stop arbitrarily raising rent prices

Review from Operations Dept

Insistence ALL managers do the job. We are pretending to be a TEAM. Team DOES NOT mean I (and others ) do someone elses work. Team is 100% equally DOING the job and assisting others when the going get rough not "oh what a great team player, he just did all of the other managers work.

Review from Operations Dept

BETTER PAY!! Hire better people, which you can do if you pay more (attract better talent). This company can afford to pay better like their competitors do.

Review from Operations Dept

Adapt a Culture of Caring support diversity Inclusion it more than speaking words

Review from Operations Dept

The only thing I can think of is for all properties in my district to be better at doing everything the same way, paperwork wise.

Review from Operations Dept

Feeling apart of something bigger.

Review from Operations Dept · Posted 25 days ago

Helping customers find the right solution and making their day a little easier is what I enjoy most. I also appreciate working with supportive teammates, learning new skills, and taking on new challenges.

Review from Operations Dept · Posted 25 days ago

The ability to make a positive on employees and customers lives

Review from Operations Dept · Posted 25 days ago

My team and my colleagues.

Review from Operations Dept · Posted 25 days ago

No micromanaging taking place each day.

Review from Operations Dept · Posted a month ago

Customers are confused especially older people. Too many policies and too many layers between a PM and CEO

Review from Operations Dept · Posted a month ago

The company focuses too much on things like Google scores, and not investing enough into property upkeep. (I.E. Gates, broken pavement, broken doors, working cameras.)

Review from Operations Dept

Long, boring days for low pay

Review from Operations Dept

My feet and back hurt every morning, I could do with less cleaning responsibilities. I'd also like to work one day less a week.

Review from Operations Dept

Pay PAY and more pay Public storage is paying property managers less than any other storage competitor!

Review from Operations Dept