Red Lobster Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
Most of the time they're very fair almost everyone has a great attitude. But most employees feel unappreciated when they go out of their way to pick up food at other stores, clean things work extra when asked! Then small things happen and get berated!
Review from Customer Success Dept
What does the leadership team need to get better at?
People skills. It would be nice to have the work evironment promised in the ads for employment.
Review from Customer Success Dept
They can work on Profesionalism and respect as well as working to not discriminate or treat certain employees fifferent than others
Review from Customer Success Dept
The best thing corporate could do is clean house and refill with outside hires.
Review from Customer Success Dept
What is the best part about your compensation package?
I would like to know more about policy and procedure especially when it comes to reprimands.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
This pointless endless takes away the focus on customers who want an actual meal, lobster, crab, salmon. Many servers in my store are leaving red lobster because of this ridiculous everyday battle we go through.
Review from Customer Success Dept
I worked 60+ hours weekly. Abusing my health abusing my time! When I requested a few days off a week i was denied over and over!!! I watched them allow others to take a week off if they wanted too!! They made me work shifts that others didnt want to work!!!
Review from Customer Success Dept
I feel undervalued because managment descriminates against me in aituations
Review from Customer Success Dept
What are some of the best things about your team?
Staff helps each other manager do not help no one sit in office talking all day
Review from Customer Success Dept
We work very well together
Review from Customer Success Dept
Most are very good team players. But the positive reinforcement isn't there to a lot of people. And a lot of gossip happens in management and with other people that work there believing the gossip when they tell the managers the gossip
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Pay more attention to the HR training videos.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
My team members in the heart of the house.
Review from Customer Success Dept
The employees are the only positive thing
Review from Customer Success Dept
I work with some really great people and I give 110%. But I don't feel that it's recognized and I have a black cloud over my head at all times due to gossiping employees that aren't even there anymore.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Past management that I interviewed with were very knowlegable and expressed importance of following protocol.
Review from Customer Success Dept
It was very striaght forward
Review from Customer Success Dept
What would you improve about your company's interview process?
Interiviewing process is easy thags why the staff does a horrible job anyone gets hired
Review from Customer Success Dept
Don't lie to new people
Review from Customer Success Dept
What makes you most happy at work?
Talking about food, over a meal, to people who share a live for food is my hearts goal!
Review from Customer Success Dept
My guests, and my coworkers most of them are amazing! And I feel proud of the work that I do and it makes me happy to help others!
Review from Customer Success Dept
What's going wrong and how can it be improved?
The customers are always mad because we do not have half the shrimp they were "promised".
Review from Customer Success Dept
Managment needs to be assesed and trained properly
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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