Red Lobster Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
Always making sure we are executing our delivery to the guest! Making it fun by posting our scores.
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Being able to talk to the managers and them listen
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General manager is lazy and never works
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They give your purpose and intent to work there our main focus is our guests and making them happy
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They are hands on supervisors. They would not ask you to do anything they wouldn’t do. They listen to the
Review from Sales Dept
What does the leadership team need to get better at?
Everything need to get better
Review from Sales Dept
they are petty and immature.
Review from Sales Dept
Not seating servers whom work double shifts without a break last in the evening when they opened. 11 hour shifts without breaks are exhausting and management has zero concern for the heavy workload and long hours. This is an ongoing daily issue. No flexibility about the issue on managekents end.
Review from Sales Dept
Red Lobster has 2.6 Billion in revenue and despite emails sent to rewards members there were NO trainings set in place to employees in the beginning of the pandemic warnings and it's many servers are getting NO help, but placed on unpaid furlough and locked out of company websites.
Review from Sales Dept
Hire competent managers. The managers at my store are lazy, will not help team members out unless they absolutely have to (or unless the district manager is there is course). I have been with Red Lobster since 2009 and the level of incompetence with management has steadily went downhill in that time
Review from Sales Dept
What is the best part about your compensation package?
Opportunity to have what most don't get offered in society.
Review from Sales Dept
Do not have compensation package
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The health insurance benefits and vacation time
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Everything it is amazing wouldn't want to have it any other way
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The tips are alright but the reward of my check is better!
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Why do you feel undervalued and what would make you feel better about your compensation?
No backsever and expo is needed
Review from Sales Dept
If pay was equitable across the board, with exception to the servers and long term employees that have earned a higher pay grade. Ie why are hostesses paid more than bartenders? I feel that wages should be adjusted with consideration to Covid and the new norm.
Review from Sales Dept
Bartenders are paid at a tipped hourly rate, which is fine except for the fact that they (at least in my store) do a majority of takeouts including Grubhub, Uber Eats, and Door Dash in which we do not make tips. Management does little to help when you are slammed with takeouts as well.
Review from Sales Dept
If they cared about how much money we made
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Take away pbs ratings and pay hosts hourly
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What are some of the best things about your team?
Everyone left works very hard and keeps me going. We would all leave if it wasnt for eachother
Review from Sales Dept
Good people from good families.
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Pulling together to make everything flow.
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Everyone behaves like adults to each other. Until everyone is in the weeds, of course.
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Lower middle management cares, but is powerless in the corporate structure. My co-workers are great.
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What do your coworkers need to improve and how could you work together better?
all they do is gossip about people.
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We are not allowed to have meetings I have worked there for a year haven't received one.
Review from Sales Dept
To not be so discriminating against white people
Review from Sales Dept
We need employee meetings and for managers to follow through
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Managers favor certain employees and it really goes to their heads
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What is most positive about the culture and environment at your company?
Employees think they can yell and cuss at others!! Management doesn't care and will not give you HRs number
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Employees make one feel like family
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i cant think of anything positive.
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The opportunity to make decent money.
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Assistant Managers are all pleasant to work with. As is the GM, although the pace is much slower during day shift, when we usually work with the GM.
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What needs to change to make the company culture better?
Holiday pay or even holidays off
Review from Sales Dept
As a whole, all my fellow employees make the resturant as nice as possible
Review from Sales Dept
There must be a form of positive feedback. Managers should not yell loud enough in the kitchen that the dining room can hear.
Review from Sales Dept
What did you like most about the interview process?
It was fun and upbeat when the old manager hired ne
Review from Sales Dept
They hire most people on the spot which has its pros and cons considering they hire a lot of criminals including employees who have criminal charges againts them
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The laid backness the managers had
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Allowed to be authentic with managers.
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The Assistant Manager took her time and allowed me to speak without interruption.
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What would you improve about your company's interview process?
Everything As far as not following red lobster family friendly standard.
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They take to long to get you trained I was hired and didn’t start work till two weeks
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Just make the person you hired really know to do the job.
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too many interviews to create perception of success
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What makes you most happy at work?
Putting out great food with great reviews
Review from Sales Dept
Working with people that help and care about you and make you do better for the company
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The camaraderie is something to behold.
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Succeeding and watching my co workers succeed as well.
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Making people happy and giving then a positive dining experience
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What's going wrong and how can it be improved?
Fire the old staff and hire new ones
Review from Sales Dept
We are understaffed. Management isn't fair in their decision making. Our double shift hours are too long. We are exhausted. Seating a server first in the day and last at night is a major problem. The second shift should get seating last, not the first shift. That system is not right.
Review from Sales Dept
The inherent devaluation of the American restaurant worker. Receiving paid sick and vacation pay accrual for the hours that we work.
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Manager creating a hostile environment to a employee
Review from Sales Dept
Management can improve. When you have managers that literally bow up and threaten crew members it is not a pleasant place to work
Review from Sales Dept
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