Regus Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
they are always available if I need anything
Review from Customer Support Dept
My direct manager is wonderful to work for. She is understanding and not micromanaging.
Review from Customer Support Dept
What does the leadership team need to get better at?
What the leadership team can do to make things better is to prevent harassment and cultivate a safe and respectful work environment for all employees. Workplace bullying needs to be stoped. Employees and managers should be held accountable for their actions. This would help with the problem at Regus
Review from Customer Support Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Regus yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
the pay is less than competitive
Review from Customer Support Dept
I was personally victimized by one of our clients so I was unable to ask for a raise.
Review from Customer Support Dept
What are some of the best things about your team?
they are always there to support each other
Review from Customer Support Dept
My direct center team is great. It's the higher ups and lack of training that need work.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Strict rules need to be enforced against harassment and work place bullying.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
the clients are great! lots of networking opportunities
Review from Customer Support Dept
Those of us who work directly in the center are all a great team. We have similar values and work ethics.
Review from Customer Support Dept
What needs to change to make the company culture better?
Require employees to take professional leadership classes to promote a safe and respectful workplace. Upper manager needs to send a undercover boss periodically to evaluate the centers, the employees and management.
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
Better pay and listen to concerns
Review from Customer Support Dept
What makes you most happy at work?
interacting with our clients and meeting new people
Review from Customer Support Dept
What's going wrong and how can it be improved?
The work abuse needs to be stopped.
Review from Customer Support Dept
They try to streamline a lot of costs and put a lot of workload on us while stripping us of a team.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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