Securitas Security Services USA Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
No PTO, NO SICK TIME,NO PAID VACATION, NO BENEFITS AND UNDER PAID
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
That they do there best to ensure that we are safe and and accommodate us according to the company regulations. the kind and respectful attitude the exemplify.
Review from Customer Support Dept
My boss is seriously the best! She is very accommodating to my schedule. She gave me a chance and I am very grateful to her.
Review from Customer Support Dept
There is no leadership team. You just get placed with a scheduling manager and they just put you at a site.
Review from Customer Support Dept
Consistence, is key for me with my job, that is what I like about the Securitas leadership team
Review from Customer Support Dept
I like some of the flexibility they allow you with time off. Most of them seem understanding.
Review from Customer Support Dept
What does the leadership team need to get better at?
Better pay and benefits. They need to get better at aknowledging good workers
Review from Customer Support Dept
This manager is the worst after 14 years, this one is the worst.
Review from Customer Support Dept
Fairness , dignity , caring and everyone regardless his roll deserve respect
Review from Customer Support Dept
Staying in one place long enough for guards to meet them..
Review from Customer Support Dept
Communication between management and supervisors severely lacks. Getting a straight answer from a superior as a guard is difficult. Having someone relieve you from your post seems to be an ongoing issue
Review from Customer Support Dept
What is the best part about your compensation package?
The pay that was raised from 18.50/hr to 23/hr according to DHMF switching to union that Securitas deemed it necessary to raise the pay for non-DHMF employees.
Review from Customer Support Dept
I am not full time yet so I dont get benefits, but they seem to be very good benefits.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Because other companies that are smaller pay better and offer paid health insurance. And PTO . They don't appreciate the faithful workers staying with them throughout the years. They compensate new employees better than the employees they been having for years
Review from Customer Support Dept
You cant afford benefits offered.
Review from Customer Support Dept
fair payment and review performance and payment once a year at least
Review from Customer Support Dept
Being paid more than minimum wage!!
Review from Customer Support Dept
The level of work compared to pay is lacking. To be trusted with securing persons and property is a big deal and employees should be paid accordingly. Security should be making more than minimum wage and they shouldn't have to continuously ask about their benefits
Review from Customer Support Dept
What are some of the best things about your team?
That if i have an issue personal or work related they are their for me in anyway possible.
Review from Customer Support Dept
The environment is excellent and helpful
Review from Customer Support Dept
We stick together no matter what! .
Review from Customer Support Dept
The people are great, the other officers are awesome
Review from Customer Support Dept
everyone works together and get along well
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They should have better communication
Review from Customer Support Dept
I have no relief, no co-workers. they just don't look for help for you.
Review from Customer Support Dept
communication and team work they never have a meeting
Review from Customer Support Dept
My team is fine. New people arent always trained or picked the best.
Review from Customer Support Dept
Less Gossip better team player
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
That the employees of DHMF are always nice and respectful. Its definitely a plus in that area.
Review from Customer Support Dept
People are friendly and are most times willing to help out
Review from Customer Support Dept
The people who are the workers for the company.
Review from Customer Support Dept
They care about their employees!
Review from Customer Support Dept
Friendly people and down to earth coworkers
Review from Customer Support Dept
What needs to change to make the company culture better?
better leadership, change the negative encourage and correct everyone in a positive way
Review from Customer Support Dept
Above my pay grade to make statement on that
Review from Customer Support Dept
the company needs to behave more professionally instead of personally hating people and doing horrible things to employees. People in the office will lie on the officers to make themselves look better
Review from Customer Support Dept
Attitudes a lot of the officers have an attitude problem.
Review from Customer Support Dept
It's a good company, no complaints
Review from Customer Support Dept
What did you like most about the interview process?
That it was thorough and long.
Review from Customer Support Dept
They give you false information on benefits and pay
Review from Customer Support Dept
They will hire anyone, please someone come work
Review from Customer Support Dept
It was quick and short. I was interviewed and hired the same day
Review from Customer Support Dept
It was a bit easy and fast
Review from Customer Support Dept
What would you improve about your company's interview process?
There wasn't one. I was hired via email/ text. Never told of the benefits, or lack thereof, Didn't know anything.
Review from Customer Support Dept
better selection focus on quality and skills
Review from Customer Support Dept
Make it all online the interview process.
Review from Customer Support Dept
the realness and truth during the interview - the recruiter should not lie
Review from Customer Support Dept
Information is lacking during an interview
Review from Customer Support Dept
What makes you most happy at work?
That its easy and being able to interact with the costumers.
Review from Customer Support Dept
The amount of appreciative people that I encounter
Review from Customer Support Dept
The fact that I can support my family with this job
Review from Customer Support Dept
I love my supervisor very much.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Better uniforms, better replacement of equipment they are not quality uniforms. They are cheap
Review from Customer Support Dept
Fire all of the leadership
Review from Customer Support Dept
better leadership ongoing training feedback listen to the employee
Review from Customer Support Dept
Better pay and more serious management when it comes to the safety of their employees
Review from Customer Support Dept
The overall people in charge at the office can be improved.
Review from Customer Support Dept
What do you like best about your company?
The uniforms are provided free.
Review from Customer Support Dept
What would you most like to see improved at your company?
Compensation for the years committed .
Review from Customer Support Dept