SmartProcure / GovSpend Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
I am happy (and thankful) with GovSpend; and look forward to upward mobility with the company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They treat everyone as a family.
Review from Customer Support Dept
I like how they open and laid back they are.
Review from Customer Support Dept
They truly care about their people.
Review from Customer Support Dept
They allow us to be involved in the growth of the company
Review from Customer Support Dept
The C-level Executives are very transparent and have an equal playing field. They support all departments, promote healthy work-life balance, and invest in the professional and individual development of their employees.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of SmartProcure / GovSpend yet.
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What is the best part about your compensation package?
Salary is very competitive. Only concern is lack of match for retirement.
Review from Customer Support Dept
Decent Healthcare, and better PTO structure
Review from Customer Support Dept
The company covers 65% of healthcare.
Review from Customer Support Dept
The benefits are getting better each year.
Review from Customer Support Dept
Haven’t worked here long enough for one
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think the company needs to work on their benefit plan over all. Having a 401(K) Roth with company match would be nice. If this cant happen, then increase the pay to help with these options.
Review from Customer Support Dept
My base is significantly low for the workload.
Review from Customer Support Dept
If they had a 401K match and sick time
Review from Customer Support Dept
Never hear about how I am doing, or what I can do to improve. It seems MGMT can have their favorites towards people. Knowing that their was a bonus model based on x criteria
Review from Customer Support Dept
I would like the annual review I was promised but have yet to receive. The responsibilities of my job are demanding, and I surpass the expectations of my role but have not received a raise. My title does not fit the responsibilities I juggle on a day-to-day basis. I wish a 401K package was offered
Review from Customer Support Dept
What are some of the best things about your team?
They are so kind and helpful.
Review from Customer Support Dept
We all collaborate together and help each other out.
Review from Customer Support Dept
Very smart people. Willing to lend a helping hand. The majority are very easy-going and people I would spend time with outside of the office. Coachable. Good camaraderie.
Review from Customer Support Dept
Individualism, balance of personalities, independent workers
Review from Customer Support Dept
The best part about our team is that we actually know one another. I know their favorite Sports teams which make it even more fun when your team beats theirs. Let the funny meme wars begin!
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
In-person communication- everyone does everything on Slack and it can be taken out of context.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
work/ life balance is amazing and very supported and everyone internally is very welcoming and helpful when needed.
Review from Customer Support Dept
The people and freedom of just doing my job.
Review from Customer Support Dept
We're all team players and willing to help. No one slacks off. Mostly positive attitudes and laughter. Finally being identified by all departments - no more unfamiliar faces!
Review from Customer Support Dept
It's very laid back and comfortable.
Review from Customer Support Dept
No micromanagement. Leadership is fair
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of SmartProcure / GovSpend yet.
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What did you like most about the interview process?
It was smooth and quick process
Review from Customer Support Dept
It was quick, comfortable, and easy
Review from Customer Support Dept
It was more like a conversation with my boss as opposed to an interview.
Review from Customer Support Dept
Openness, honesty and positivity of interviewer
Review from Customer Support Dept
During my interview, they wanted to ensure that I wanted to be there just as much as they wanted me to join. Very mutual.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of SmartProcure / GovSpend yet.
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What makes you most happy at work?
Being able to work with my team
Review from Customer Support Dept
I personally appreciate recognition for hard work. I like seeing members of my team acknowledged for wins. I love hearing customer success stories. I appreciate different departments getting recognition when it's deserved.
Review from Customer Support Dept
Stability, no micromanagement, maintaining my own work schedule, having the trust of management to do the right thing
Review from Customer Support Dept
The unlimited Coffee and Snacks ;)
Review from Customer Support Dept
Solving problems for client / internal issues
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of SmartProcure / GovSpend yet.
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What do you like best about your company?
The culture and room for growth
Review from Customer Support Dept
The culture is laid back, but we work hard. Leadership believes in their people and do not micro-manage. In addition, there is a great work - life balance.
Review from Customer Support Dept
What would you most like to see improved at your company?
More communication between upper management
Review from Customer Support Dept
Interdepartmental communications and more room to grow in your career.
Review from Customer Support Dept