Sonder Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
I have loved working at Sonder and foresee no reason to ever leave!
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
They are extremely transparent and supportive
Review from Operations Dept
The openness and willingness to listen
Review from Operations Dept
Transparency, talent level, hospitable culture
Review from Operations Dept
Transparency. Business shares information throughout the entire org from top to bottom. This helps every stay aligned on goals and better internalize the long-term opportunity and vision of the company.
Review from Operations Dept
There is great visibility and communication at Sonder. I always feel like anyone can have a very frank and honest conversation with our CEO.
Review from Operations Dept
What does the leadership team need to get better at?
Greed is the driving factor for the team. You cannot change a greedy person.
Review from Operations Dept
Everything. On the high-levels, Sonder is about profit and does not care about emloyees or guests. They tell a good story and wrap it in a ribbon but nothing coud be farther from the truth.
Review from Operations Dept
Sonder's higher up management is very removed from its hourly employees and city level management. There are many city level issues (both employee and operations related) that need to be addressed that headquarters don't know about and there are no systems in place to find out about them.
Review from Operations Dept
What is the best part about your compensation package?
Company is clear on how they are constantly working to improve compensation in a growing company
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Sonder pays competitively to market and the stock package is generous.
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On par with market per outside consultancy confirmation
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We've recently gone through a benefits refresh from top to bottom and the People and Leadership teams did an excellent job of expanding benefits to all business levels. Helpful in motivating all employees and giving them an option to have an ownership stake.
Review from Operations Dept
Competitive Salary & Unlimited PTO,
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Sonder knew and recruited many from high paying companies. They argued that this is a start up and therefore you must take a pay cut in exchange for equities. Equities were abysmal and the company cheated by granting later stage equities as opposed to coinciding with the start date of the employees
Review from Operations Dept
Opportunity to implement performance-based bonus structures.
Review from Operations Dept
I feel that my compensation is inadequate for the amount & quality of work I do (and the work that any hourly employee in Sonder does). Our pay rate is barely above minimum wage and we do high level project management and administrative work.
Review from Operations Dept
I work as the "entry level" job for Sonder and believe I sometimes am asked to do more than my pay grade. I love my job do not get me wrong. I love the flexibility but would appreciate a little more money. Living here is expensive!
Review from Operations Dept
If I was paid market value
Review from Operations Dept
What are some of the best things about your team?
My fellow low-level coworkers are friendly, but not dependable.
Review from Operations Dept
They are collaborative and trustworthy
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People at Sonder are SMART and kind. A combination I have never found before.
Review from Operations Dept
High achievers but not the back-stabbing politics of other places
Review from Operations Dept
Collaboration. Willingness to take on projects and problem solve. Ownership of respective work scopes but no fear to ask for direction.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Communication. Everyone is stressed about deadlines but there are teams that are just not nice.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Everyone is excited about what we are achieving and everyone wants to work hard to help the company succeed
Review from Operations Dept
Everyone assumes positive intent at Sonder, which makes for optimism and happy interactions.
Review from Operations Dept
City teams get along great with each other
Review from Operations Dept
People genuinely get along and work hard, work together, and enjoy their team members and work environment. We push each other to continue raising the bar.
Review from Operations Dept
Company cares about daily health and well-being, and understands that life exists outside of the office.
Review from Operations Dept
What needs to change to make the company culture better?
Just go to another company.
Review from Operations Dept
Sonder headquarters and city managers are out of touch with their hourly employees. It took over 6 months for my GM to learn my name. HQ and GMs need to be MUCH more communicative.
Review from Operations Dept
More cross-team events, more celebrations of big wins, more connections with cities
Review from Operations Dept
What did you like most about the interview process?
The chance to meet so many people from the organisation and also to be given a chance to measure my own abilities of what I was capable of
Review from Operations Dept
That the person who organised it was very well mannered and so polite (she’s from America) wish the London team was li
Review from Operations Dept
Smart, ambitious, young start up company.
Review from Operations Dept
Sonder gives realistic challenges to complete for higher level jobs. They are fun and, well, challenging. They really identify who the best performers will be.
Review from Operations Dept
Challenges, where they gauge your actual performance on real job tasks
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The moving environment and ability to try new things to enhance customer experience
Review from Operations Dept
My coworkers and the general nature of the work.
Review from Operations Dept
Building cool new things, working with friends
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My team members/collaborators. What we are building as a company.
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Feeling like I'm learning and making a contribution.
Review from Operations Dept
What's going wrong and how can it be improved?
Change of greedy management team.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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