Support.com Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
It's a great experience. A good example of a company that believes in work and life balance.
Review from Operations Dept
What do you like best about the leadership team?
They are almost in every important meeting and we do some coffee time with the CEO
Review from Operations Dept
They are engaged and knows what to do, just hope they listen more.
Review from Operations Dept
Leadership was very supportive and understanding
Review from Operations Dept
Even though we don't work in a brick and mortar site, they make it a point that we get to know each other, provide guidance, directions when needed.
Review from Operations Dept
Lots of changes, but a lack of buy in, there is Vision among the senior leadership team, but you must do before you teach.
Review from Operations Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Support.com yet.
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What is the best part about your compensation package?
401K and other benefits that helps us medically
Review from Operations Dept
HMO, Allowances and other benefits
Review from Operations Dept
Basic pay - its same almost the same amount from my previous employer but I get to save since its WFH set up
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Employees in the Philippines doesn't have stock value option. Still waiting for the upcoming appraisal.
Review from Operations Dept
potential for raises based on annual performance reviews.
Review from Operations Dept
What are some of the best things about your team?
Having the chance to interact with them even online is a big deal
Review from Operations Dept
Supportive, cooperative, driven and non-toxic
Review from Operations Dept
Their culture, they are receptive tp constructive feedback and coaching.
Review from Operations Dept
Passion, compassion, we all love what we do and we all want to see this company change and grow and be successful.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Support.com yet.
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What is most positive about the culture and environment at your company?
Honestly there wasn't one much before but thankfully we have a new team that made it better
Review from Operations Dept
The people are engaging and loves to talk
Review from Operations Dept
Work and life balance, cooperative and non toxic enviroment
Review from Operations Dept
The monthly recognition event, Town hall
Review from Operations Dept
in my particular division there is a lot of positive leadership and celebration of success.
Review from Operations Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Support.com yet.
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What did you like most about the interview process?
It was smooth and the questions were fairly ok
Review from Operations Dept
Its smooth and is not invasive
Review from Operations Dept
straight forward and very conversational
Review from Operations Dept
The hiring process took 1 week only then the job offer came
Review from Operations Dept
low pressure and felt less tense.
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
My coworkers and my leaders have been good to me
Review from Operations Dept
The people that I am working with specially my team
Review from Operations Dept
Working from home and able to complete my deliverables without sacrificing time with family
Review from Operations Dept
My team, engagement activities, the set up of working from home.
Review from Operations Dept
seeing my team win, beat goals, and provide excellent service to guests.
Review from Operations Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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