SWCA Customer Success Department Employee Reviews | Comparably
SWCA Claimed Company
SWCA specializes in environmental and sustainability planning, with over 50 planning practitioners nationwide. Our planners have long standing relationships with clients with opportunity to build on with clients in the Renewable, Transmission, Mining, Oil & Gas, Federal Government industries. read more
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EMPLOYEE
PARTICIPANTS
427
TOTAL
RATINGS
12305

SWCA Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Reinforce our corporate values over and over.

Review from Customer Success Dept

I love that our leadership team regularly sends the company updates and shares bits and pieces about their own lives. Leadership does a great job of 1) keeping the company informed, 2) showing that they care about their employees, and 3) connects with us to show that they're real people too.

Review from Customer Success Dept

Authenticity and transparency. Clarity of vision

Review from Customer Success Dept

I like that they are communicative about the company goals and how we have ownership over those.

Review from Customer Success Dept

I like their transparency, their willingness to travel to connect with employees, and the priorities they have.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

Comparability across groups so that internal organization and opportunities for individual growth are more similar. Comparability across the three regions, which seem more independent than similar. This confuses the OneSWCA message and makes it hard for staff to know expectations.

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

We are an ESOP and the value of our company continues to grow. All employees are owners and share in this benefit.

Review from Customer Success Dept

While the pay may not be as high as other companies, our health care benefits are amazing, schedules are flexible, good PTO/wellness/sick leave, and bonus opportunities. Leadership regularly evaluates compensation and role responsibilities throughout the year - not just once at the end of the year.

Review from Customer Success Dept

I am passionate about my work and I love what I do... The compensation package is one of the tangible ways SWCA shows their appreciation and respect for what I contribute to the team. Knowing they are appreciated and respected inspires greatness and gives people purpose.

Review from Customer Success Dept

Health care, vacation, and compensation/bonus.

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

A 20% pay increase to match similar positions in the industry

Review from Customer Success Dept

We have gross internal pay inequities (same pay at Project III as at Lead III). New employees are commanding $10,000 - $15,000 more than existing employees with no solution being pursued. Adequate and unambiguous analysis and discussion would make me feel better. Talk to me and ask me questions.

Review from Customer Success Dept

A lot of what I do is based off of what clients will pay us for for my work, which doesn't include the things I do for the company internally like business development and supervising.

Review from Customer Success Dept

I feel as though I am not being compensated fairly because the projects I work on have small budgets and my pay is held back. I also believe our time off policy leads to burnout. 10 days is nowhere near enough.

Review from Customer Success Dept

SWCA needs to have more competitive wages compared to our competitors in the industry.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

They are the best in the business. We challenge each other to bring our best selves to our job every day.

Review from Customer Success Dept

We've built a team of dedicated, science-forward people that are open to feedback, listen to each other's concerns, and have a mindset of working together toward common goals. We also really invest in helping each other grow.

Review from Customer Success Dept

They are loyal, honest, self-starters, and care deeply about each other, our clients, and SWCA.

Review from Customer Success Dept

Critical thinkers, problem solvers, dedicated to the core values of NeverSettle and AlwaysLearning, good natured, fun, supportive of each other, the ultimate team players by quietly supporting the company and getting little credit for it.

Review from Customer Success Dept

Fun, engaging, driven, science-motivated, motivated in general, friendly

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of SWCA yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

It is a combination of core values thoroughly integrated into the way we work, an the Employee Ownership model.

Review from Customer Success Dept

SWCA has continuously shown that they care about the employees as well as the quality of work that we provide. You are not just a number here, and leadership has really invested and leaned into creating a culture of inclusion and engagement with all employees.

Review from Customer Success Dept

People are engaged and feel safe being themselves.

Review from Customer Success Dept

SWCA as a whole is doing a great job of walking its talk.

Review from Customer Success Dept

Everyone looks out for others and genuinely wants you to grow and succeed in your career.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of SWCA yet.
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What did you like most about the interview process?

Interviews Reviews

My interview process was slow and took a few months to complete.

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of SWCA yet.
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What makes you most happy at work?

Outlook Reviews

Doing great work that matters for clients.

Review from Customer Success Dept

I love the difference challenges in our work - there's always a puzzle to solve or problem to work through to support our clients and their projects. There's a lot of variety and every project brings an opportunity to learn something new.

Review from Customer Success Dept

Serving, supporting, and elevating my team

Review from Customer Success Dept

My team and the opportunity to solve problems.

Review from Customer Success Dept

Interacting with my coworkers and trying new things

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of SWCA yet.
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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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