TJ Maxx Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I could not ask for better help during my period of illness and the period I was in the hospital
Review from Customer Support Dept
Great company to work for!! Excellent staff and TJ Maxx sells great merchandise
Review from Customer Support Dept
Fantastic and great company to work with. Ceo are always kind.
Review from Customer Support Dept
What do you like best about the leadership team?
Very positive and well organized.
Review from Customer Support Dept
their concern for their employees
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Very supportive, understanding and kind
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Helpful to employees at all times
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They are always give the employee a first priority.
Review from Customer Support Dept
What does the leadership team need to get better at?
Focus on making inprovements and treating everybody equaly
Review from Customer Support Dept
They focus on things like credit card selling and upselling and numbers instead of an associates overall performance. The rules for asking people if they want to get the tJX credit card is overbearing and very uncomfortable. Focus is always on negative things, and no positive enforcement.
Review from Customer Support Dept
Delegating tasks around the store
Review from Customer Support Dept
Talking skills, greeting the customers
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Scheduling and being friendly to one another
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What is the best part about your compensation package?
5 weeks vacation and PTO
Review from Customer Support Dept
Works very well for employees
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I like the legal thing and the 401k savings
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The reviews are helpful and fair and if you are a great worker you get a pay increase
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Dont have one at this time
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
What benefits are you speaking of
Review from Customer Support Dept
They are currently making budget cuts and cutting hours as well as associate motivation funds.
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Paid days off, or benefits
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I make barely over minimum wage despite having worked there for almost a decade. They use the cost of living wge increase every year and claim that as your "raise" despite the fact you are supposed to get at least a quarter raise a year. Turnover is horrible and employees don't care anymore.
Review from Customer Support Dept
Very undervalued, nothing could make it better
Review from Customer Support Dept
What are some of the best things about your team?
All the associates are helpful and nice
Review from Customer Support Dept
They are hard working emplyees.
Review from Customer Support Dept
At least they show up, no security though
Review from Customer Support Dept
They share the same beliefs, although its unfortunate that we are all in the same circumstance. No one is motivated to excel because we are all working for pennies.
Review from Customer Support Dept
Hard workers take pride in their work we work well as a team everyome is very positive
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I love my fellow teammates and coworkers. We all ban together in the horrible atmosphere created by upper management and their need to focus solely on negative things and never show appreciation for good work or effort. My coworkers are some of the hardest working people I know.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
There isnt much positivity there to be honest
Review from Customer Support Dept
Organized, cleaniness, fair, fashion and treats to buy.
Review from Customer Support Dept
Great co workers excellent managers
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Friendly environment, teamwork is well organized and smooth.
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My fellow coordinators keep it positive
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What needs to change to make the company culture better?
Management needs to help and make better decisions. Listen to employees for suggestion
Review from Customer Support Dept
Stop the stereotypes bullying and misconduct of management
Review from Customer Support Dept
Show appreciation and pay attention to all associates. Stop berating employees and managers from the top down. Have more realistic goals and quotas for credit cards and upselling.
Review from Customer Support Dept
What did you like most about the interview process?
Positive and everyone was very nice
Review from Customer Support Dept
The managment seemed very sure of them self and confidence towards TJMaxx
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Phone interview and in person interview and my managers called 2 references
Review from Customer Support Dept
Old manager aas very helpful and understanding
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Manager's behavior towards me as the first impression.
Review from Customer Support Dept
What would you improve about your company's interview process?
Who cares im complaining about corporate doing nothing about shoplifting
Review from Customer Support Dept
What makes you most happy at work?
I am excited to come to work
Review from Customer Support Dept
Interacting with customers and positive staff
Review from Customer Support Dept
Gm relationship with us at work.
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I enjoyed the customer experience, before i was fired for reporting misconduct
Review from Customer Support Dept
The customers, product and my fellow employees, always something new at the Max!
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What's going wrong and how can it be improved?
They watch shpolifter come & go as they please & they wait in line to pay
Review from Customer Support Dept
Pay attention to employees an show appreciation for good work and effort. Stop berating employees needlessly.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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