TurnKey Vacation Rentals Operations Department Employee Reviews | Comparably
TurnKey Vacation Rentals Claimed Company
TurnKey Vacation Rentals is a technology-enabled vacation rental management company for luxury and premium properties in more than 80 top U.S. destinations. read more
EMPLOYEE
PARTICIPANTS
38
TOTAL
RATINGS
804
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TurnKey Vacation Rentals Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Changes are constant but if they do not work the exec team is quick to correct corse.

Review from Operations Dept

They take the time to meet each new team member and are always available to receive feedback.

Review from Operations Dept

They are very transparent and really care about our core values. They have integrity.

Review from Operations Dept

Our exec team has some really talented and thought-provoking leaders. However, I do believe some of our leaders could take the time to get in the weeds and learn whats driving the success/failures of the companies. It's hard to take some people seriously, if they have no idea what you're doing.

Review from Operations Dept

The TK leadership team is dedicated to understanding the industry to ensure that decisions and strategy set us up for success. I report to the CEO and there is never a doubt in my mind that he has "done his homework". I appreciate the transparency he provides and the openness around decision making.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

There is no communication. The management team is no team. They lie to each other, they lie to guests and their employees and the owners. They dont sanitize the homes as promised. They don't perform the management duties expected and agreed upon in the contract. They yell and and never return calls.

Review from Operations Dept

Listen to your team! You just decide whatever you think is best for the company, without taking any input or thinking through the consequences or effects on your employees.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

unlimited pto, stock options. Good benifits

Review from Operations Dept

I like that they include equity in the compensation package. I wish I could earn more equity because I think it is important to establish the link between long term effort and company growth and value.

Review from Operations Dept

Stock Option grants, being an owner in the company

Review from Operations Dept

TurnKey offers comp analysis twice annually. This is a very structured system that allows for constructive criticism and praise for a job well done.

Review from Operations Dept

Unlimited PTO which is great

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Field Operations/Property Managersmake the same hourly rate regardless of the the amount of homes they manage. Markets with 4 employees and 100 properties make the same as 4 people 150 properties etc.

Review from Operations Dept

Disrespected , patronized, pacified and dishonesty and disloyal

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Teams are small, so it really matters who is brought on. Teams of 3-6

Review from Operations Dept

We place an emphasis on collaboration and team work. Our teams are all remote and thus do not have a lot of opportunity to engage in person. Through virtual meetings and the occasional team events we are able to effectively engage, communicate and collaborate.

Review from Operations Dept

They are like family. We treat each other with dignity and respect

Review from Operations Dept

The company meetings are concise and keep everyone informed. Sometimes hard to attend due to scheduling but always recorded. It really comes down to the local meetings where ideas are shared and roadblocks removed.

Review from Operations Dept

A super smart team that always takes the time to learn what is needed and how to effectively implement it.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There are never meetings, just expected to clean the homes and maintain no identity.we dont work together

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Culture is built from the ground up. A wise man once told me that culture eats strategy for breakfast. I see that Turnkey incorporates the feedback from the teams and incorporates it into cultural direction of the company.

Review from Operations Dept

Our core values and how we genuinely care for each other

Review from Operations Dept

Local managers and directors are understanding of challenges and try to help work through them.

Review from Operations Dept

Having a great and supportive boss makes for a positive environment!

Review from Operations Dept

From "free Fridays" where the team enjoys a beverage in the afternoon to larger social events held each month after our company wide meetings, the culture is one where you work hard and play hard. Our office manager is amazing and the events for employees are inclusive, fun, and easy to attend!

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of TurnKey Vacation Rentals yet.
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What did you like most about the interview process?

Interviews Reviews

Nothing at all, because because they weren't truthful

Review from Operations Dept

Having to prepare a strategy and present it

Review from Operations Dept

The tests were not that tough, they called me quickly for a total of 3 interviews.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

Interview process was easy, becasue they only go after the applicants with the lowest salary expectations. The recruiter did not fully disclose the job until after the offer letter was signed.

Review from Operations Dept

I think too much emphasis is placed on PI and not enough on the recruitment channels. I think we need to simply the job roles and segment out some of the more functional responsibilities and create new roles as a result. This can provide a better pathway to promotions and development.

Review from Operations Dept

What makes you most happy at work?

Outlook Reviews

The freedom and autonomy to get the job done right without the fear of being micromanaged.

Review from Operations Dept

Flexibility and autonomy, innovation and continuous improvement

Review from Operations Dept

I have the freedom to test my ideas and see them impact our goals. Everyone is supportive and creativity is valued.

Review from Operations Dept

I enjoy being at a place where I feel supported, heard, and appreciated. I know that my opinion is valued and that is a rarity in most places.

Review from Operations Dept

Working with some really great people.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

You don't listen to your people anymore and frankly it seems like you stopped caring.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of TurnKey Vacation Rentals yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of TurnKey Vacation Rentals yet.
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