Uber Driver-Partners Operations Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Overall all right just feels like you have to pull some teeth to make money
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
They do try to resolve issues and return messages
Review from Operations Dept
they made things better for the contractors
Review from Operations Dept
The reward they give drivers sometimes
Review from Operations Dept
That I rarely if ever have had to deal with them.
Review from Operations Dept
I do like the fact that they reach out and ask about our opinion as a driver and a customer
Review from Operations Dept
What does the leadership team need to get better at?
Communications and ways to better rectify your problems
Review from Operations Dept
We don't have leadership but instead are given tools to succeed
Review from Operations Dept
Discussing objectives for the group
Review from Operations Dept
better division of work load
Review from Operations Dept
Communications with ALL the drivers in their regions. Delaware drivers regulated and so called oversight is in Philly and they don't enforce their regulations , at least in Delaware they dont.
Review from Operations Dept
What is the best part about your compensation package?
equity
Review from Operations Dept
It would be nice for Uber to not take as big of a cut. Seems like I'm getting only 75+ as opposed to 80-85% recently.
Review from Operations Dept
You don't get paid decently unless you pick up a rider in a surge zone.
Review from Operations Dept
Great health insurance and meals in office
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Uber nickle and dimes the driver. More fees and more ridiculous low rates like Uber Xpress. When a rider walks upnto a driver. Time consuming and wasted time is wasted money.
Review from Operations Dept
its a good part time side hustle
Review from Operations Dept
Wish more people tipped, easy job though
Review from Operations Dept
Not enough money per hour
Review from Operations Dept
More $ per minute of driving time.
Review from Operations Dept
What are some of the best things about your team?
The drivers themselves are great hard working individuals.
Review from Operations Dept
at the lower levels we have each others back
Review from Operations Dept
I have no coworkers woih Uber.
Review from Operations Dept
I don't have any coworkers.
Review from Operations Dept
Incredibly smart and motivated people
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Need to be able to talk to someone with a pulse. Instead of texting
Review from Operations Dept
Be better drivers at Uber tech
Review from Operations Dept
By talking about our issues in our general area.
Review from Operations Dept
Other drivers need to follow specific regulations, such as the placard being displayed; their are drivers in DE with no placards for Uber or Lyft.
Review from Operations Dept
The whole Uber culture is manipulative, impersonal and passive-aggressive.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Interacting with people throughout the day
Review from Operations Dept
they are all independent contractors
Review from Operations Dept
I love working for myself and not someone else. Uber gives you a lot of freedom.
Review from Operations Dept
The promotion and activation of each driver account
Review from Operations Dept
Make your own hours for yourself
Review from Operations Dept
What needs to change to make the company culture better?
Higher prices for the riders and more pay for the drivers
Review from Operations Dept
Tips for drivers
Review from Operations Dept
Uber is making record profits. If it weren't for the drivers Uber would be nothing but a useless App.
Review from Operations Dept
Mentioned before, stock option and health insurance. Great besides that.
Review from Operations Dept
I feel the company should focus on both customers and drivers equally. They have to realize if there was no drivers there will be no company
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
being productive and making a living
Review from Operations Dept
Socializing with the customers and flexible work schedule
Review from Operations Dept
making money and hearing stories
Review from Operations Dept
I like being able to listen to my music the most.
Review from Operations Dept
the group I work with
Review from Operations Dept
What's going wrong and how can it be improved?
Just a way of ensuring drivers get guaranteed rates during certain hours
Review from Operations Dept
Better rates, more advertising , more bonuses for drivers.
Review from Operations Dept
Our level of service to the customer is good, and I do enjoy talking to customers, but if they knew how dismissive the company was to us....
Review from Operations Dept
Higher mileage pay. Maybe making some people actual employees and paying them hourly + car allowance
Review from Operations Dept
I get discouraged when I think about the gas that I will use and how low the fares are. More incentives and guarantees I'll be happy
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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