IBM – At the beginning of was great, then I realized that the corporate values are ignored by management | Comparably

IBM – At the beginning of was great, then I realized that the corporate values are ignored by management

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At the beginning of was great, then I realized that the corporate values are ignored by management

Décrivez brièvement votre expérience globale dans votre entreprise.

I've had four managers in three years. The only one of them who was actually trained as a manager was demoted, the others have no managerial experience. My feedback is criticized and I'm told to keep my opinion to myself in meetings. I have a poor experience working here.

Décrivez brièvement votre expérience globale dans votre entreprise.

no way to advance and I'm treated like I don't matter

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

organize, start a union for support staff

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Enforcing boundaries with customers who abuse service providers.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

remote work makes it possible to disconnect from the drama

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Transparency and speaking to individual contributors who aren't in sales.

Que faut-il changer pour améliorer la culture de l’entreprise?

Get rid of metrics that don't serve customers or the company.

Quelles sont les meilleures choses à propos de votre équipe?

Working together in spite of efforts of management to keep us apart.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

My manager is micromanaging and isn't able to communicate clear goals that are possible to achieve.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Management isn't paying attention to what customers need, or isn't doing anything to meet those needs.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Management won't discuss a professional development plan or my future with the company with me at all.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Honest communication about changes being made. Why are we making them, what problem are we trying to solve. Also set achievable goals that can be measured month to month.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

There's not enough focus on removing roadblocks from the success of our customers. There is entirely too much focus on meeting specific metrics without understanding what purpose those metrics serve.

Quelles sont les meilleures choses à propos de votre équipe?

My coworkers pickup the ball when it's dropped by management. Our job is effectively to mitigate the damage that is done by the brand new managers and their lack of experience.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I took a pay cut last year and no one ever discussed it with me. I've had benefits taken away and was expected to smile and move on with my life.

Que faut-il changer pour améliorer la culture de l’entreprise?

Less focus on metrics and more focus on solving the problems that our customers face. We have customers who can't get the help that they need because no teams will step up and take responsibility.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I have been denied my request to discuss a career plan. No one even bothered to talk to me about compensation adjustments this year and last year I was told that I was lucky to be getting an adjustment at all. I have no options for advancement in this company.

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