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Shock. IBM is an industry leader and we preach innovation. We don't have the ability to submit a help desk ticket, we use legacy, cumbersome, manual tools. We are immovable in our policies which inhibit leadership growth.
Quali sono alcune delle cose migliori della tuo team?
They are passionate hard working people.
Qual è la parte migliore del tuo compenso?
It is a fair wage albeit not up to current industry standards.
Che cosa deve fare il gruppo dirigente per migliorare?
Having consistent messaging. Communicate company goals and strategies so their people can map their goals to them. Try to experience the reality of what your people are experiencing with the legacy tools you insist they utilize while our customers are decades ahead in their technology (Lotus notes?)
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Please stop being so behind in the toolsets we use. Teams, SharePoint, Outlook - these are all the current tools our customers use and our legacy/out dated tools are embarrassing and make it difficult to interact with our customers. Get into the 21st century and embrace a culture of innovation.
Che cosa sta andando male e come può essere migliorato?
The tools we use are decades behind the industry, our competitors, our customers. It is embarrassing. It consumes a large amount of my time. It is frustrating. It sometimes does not work and I am left to work around or deal with not having them. Also, allow your user to submit help desk tickets.
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