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At the beginning of was great, then I realized that the corporate values are ignored by management
Brevemente descreva a sua experiência na companhia.
I've had four managers in three years. The only one of them who was actually trained as a manager was demoted, the others have no managerial experience. My feedback is criticized and I'm told to keep my opinion to myself in meetings. I have a poor experience working here.
Brevemente descreva a sua experiência na companhia.
no way to advance and I'm treated like I don't matter
No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?
organize, start a union for support staff
No que a equipe de líderes deveria melhor?
Enforcing boundaries with customers who abuse service providers.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
remote work makes it possible to disconnect from the drama
No que a equipe de líderes deveria melhor?
Transparency and speaking to individual contributors who aren't in sales.
O que precisa melhor na cultura da empresa?
Get rid of metrics that don't serve customers or the company.
Quais são algumas das melhores coisas da sua equipe?
Working together in spite of efforts of management to keep us apart.
O que está ruim e como pode melhorar?
My manager is micromanaging and isn't able to communicate clear goals that are possible to achieve.
O que está ruim e como pode melhorar?
Management isn't paying attention to what customers need, or isn't doing anything to meet those needs.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Management won't discuss a professional development plan or my future with the company with me at all.
No que a equipe de líderes deveria melhor?
Honest communication about changes being made. Why are we making them, what problem are we trying to solve. Also set achievable goals that can be measured month to month.
O que está ruim e como pode melhorar?
There's not enough focus on removing roadblocks from the success of our customers. There is entirely too much focus on meeting specific metrics without understanding what purpose those metrics serve.
Quais são algumas das melhores coisas da sua equipe?
My coworkers pickup the ball when it's dropped by management. Our job is effectively to mitigate the damage that is done by the brand new managers and their lack of experience.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I took a pay cut last year and no one ever discussed it with me. I've had benefits taken away and was expected to smile and move on with my life.
O que precisa melhor na cultura da empresa?
Less focus on metrics and more focus on solving the problems that our customers face. We have customers who can't get the help that they need because no teams will step up and take responsibility.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
I have been denied my request to discuss a career plan. No one even bothered to talk to me about compensation adjustments this year and last year I was told that I was lucky to be getting an adjustment at all. I have no options for advancement in this company.
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