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Taylor Farms is

Ranked

#86

Food and Beverages Brands

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Taylor Farms

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Taylor Farms

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Taylor Farms is ranked #86 in Food and Beverages Brands

About Taylor Farms' Brand

Taylor Farms is passionate about offering a collection of healthy, great tasting fresh salads and snacks packed with nutrients. Taylor Farms’s brand is ranked #998 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Taylor Farms. When compared to other organizations within the Food and Beverages industry, Taylor Farms is ranked #86. Among its major competitors, Taylor Farms is ranked in 3rd place for NPS while pladis Global is 1st, and Dole Food Company is 2nd.

Brand at a Glance

71%

Customer Loyalty

3.6/5

Product Quality

3.5/5

Pricing

3.5/5

Customer Service

Taylor Farms Ranking

^#86 in Food and Beverages
^#2 / 4 of its competitors

Taylor Farms NPS

Taylor Farms's Net Promoter Score (NPS) is a 17 with 53% Promoters, 11% Passives, and 36% Detractors. Net Promoter Score tracks whether Taylor Farms's customers would recommend using the product based on a scale of -100 to 100.

Taylor Farms Overall NPS

NPS

53%	Promoters
11%	Passives
36%	Detractors

Taylor Farms NPS Trend

-100

-50

100

Summary	Date	Score
Apr 2025 30	Apr 2025	30
May 2025 28	May 2025	28
Jul 2025 27	Jul 2025	27
Sep 2025 25	Sep 2025	25
Nov 2025 26	Nov 2025	26
Jan 2026 26	Jan 2026	26
Feb 2026 25	Feb 2026	25
Mar 2026 25	Mar 2026	25
Apr 2026 23	Apr 2026	23
Jun 2026 25	Jun 2026	25
Jul 2026 24	Jul 2026	24
Aug 2026 17	Aug 2026	17

How Other Brands Compare

Taylor Farms is ranked second for NPS among its competitors. Dole Food Company and JUST come in first and third, with kite hill coming in at #4.

	Taylor Farms	Dole Food Company	JUST	kite hill
Global Ranking	#998	#207	#-	#-
NPS	17	20	-100	-
Valuation Updated every 24 hours for public companies	-	-	$750.00M	$200.00M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Taylor Farms NPS by Gender

Male customers rated Taylor Farms's NPS 15 points higher than Female customers.

Male

Taylor Farms's NPS was rated 15 by Male customers on Comparably.

52%

Promoters

11%

Passives

37%

Detractors

Female

Taylor Farms's NPS was rated by Female customers on Comparably.

36%

Promoters

28%

Passives

36%

Detractors

Taylor Farms NPS by Ethnicity

Taylor Farms's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 15	Caucasian	15
Hispanic or Latino 34	Hispanic or Latino	34

Taylor Farms NPS by Age

Taylor Farms's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

100

Summary

Age

Promoters

Passives

Detractors

31-35

75%

25%

36-40

100%

41-45

43%

14%

43%

46-50

33%

67%

51-55

67%

33%

61-65

25%

75%

66+

75%

25%

Taylor Farms NPS by Usage

Taylor Farms's NPS was rated the highest by customers who have used Taylor Farms's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -60	Less than 1 Year	-60
1 to 2 Years 20	1 to 2 Years	20
2 to 5 Years 0	2 to 5 Years	0
5 to 10 Years 0	5 to 10 Years	0
Over 10 Years 30	Over 10 Years	30

Taylor Farms NPS vs. Competitors

Compared to its competitors, Taylor Farms's NPS is rated right above kite hill, and is preceded by Dole Food Company.

COMPANY		NPS Score
	pladis Global	100
	Dole Food Company	20
	Taylor Farms	17
	kite hill	N/A
	JUST	-100

Taylor Farms NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Taylor Farms's NPS is rated right below McDonald's.

COMPANY		NPS Score
	Chick-fil-A	55
	Red Bull	42
	The Coca-Cola Company	39
	Hershey Company	35
	Starbucks	30
	Mars	26
	PepsiCo	24
	McDonald's	19
	Taylor Farms	17

Taylor Farms Customer Reviews

Out of the 7 Taylor Farms customer reviews 4 were positive and 3 were constructive. Taylor Farms customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Taylor Farms Customer Loyalty

71%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

71% of Taylor Farms users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

71%

29%

Taylor Farms Customer Loyalty Score by Gender

Female customers rated Taylor Farms's Customer Loyalty score 5% higher than Male customers.

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Male

62%

Yes

Female

67%

Yes

Taylor Farms Customer Loyalty Score by Ethnicity

Taylor Farms's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

Hispanic or Latino

Taylor Farms Customer Loyalty Score by Age

Taylor Farms's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.

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20%

40%

60%

80%

100%

Summary	Age	Score
31-35 78%	31-35	78%
36-40 40%	36-40	40%
41-45 49%	41-45	49%
46-50 40%	46-50	40%
51-55 100%	51-55	100%
61-65 33%	61-65	33%
66+ 100%	66+	100%

Taylor Farms Customer Loyalty Score by Usage

Taylor Farms's Customer Loyalty score was rated the highest by customers who have used Taylor Farms's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	28%
1 to 2 Years	64%
2 to 5 Years	100%
5 to 10 Years	40%
Over 10 Years	82%

Taylor Farms Customer Loyalty Score by Industry

Taylor Farms's Customer Loyalty score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.

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Accounting	46%
Education	100%

Taylor Farms Customer Loyalty vs. Competitors

Compared to its competitors, Taylor Farms's Customer Loyalty score is rated right above JUST, and is preceded by Dole Food Company.

COMPANY		Customer Loyalty Score
	pladis Global	100%
	Dole Food Company	78%
	Taylor Farms	71%
	JUST	N/A
	kite hill	N/A

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Taylor Farms's Customer Loyalty score is rated right below Mars.

COMPANY		Customer Loyalty Score
	Chick-fil-A	87%
	The Coca-Cola Company	85%
	Red Bull	81%
	Hershey Company	81%
	PepsiCo	81%
	McDonald's	79%
	Starbucks	78%
	Mars	78%
	Taylor Farms	71%

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Taylor Farms Product Quality

3.6/5

Taylor Farms has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.

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Taylor Farms Product Information

Taylor Farms’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Taylor Farms's product the highest. Reviewers from the Accounting industry rated Taylor Farms the lowest at 2.3.

Website: http://www.taylorfarms.com/

Company Size: 5,001-10,000 Employees

Industry

Food and Beverages

Quick Insights into Taylor Farms Product Quality

Taylor Farms's Product Quality score was rated highest by customers ages 66+, and rated lowest by customers who have used Taylor Farms's products/services for Less than 1 Year.

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Ranked Taylor Farms Product Quality the Highest

66+	4.7
Hispanic or Latino	4.1
Education	3.9

Ranked Taylor Farms Product Quality the Lowest

Accounting	2.3
46-50	2
Less than 1 Year	1.5

Taylor Farms Product Quality Score by Gender

Male customers rated Taylor Farms's Product Quality score 0.3 stars higher than Female customers.

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Male

3.4/5

Female

3.1/5

Taylor Farms Product Quality Score by Ethnicity

Taylor Farms's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.3	Caucasian	3.3
Hispanic or Latino 4.1	Hispanic or Latino	4.1

Taylor Farms Product Quality Score by Age

Taylor Farms's Product Quality score was rated the highest by customers ages 66+, and the lowest by customers ages 46-50.

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Summary	Age	Score
31-35 4.5	31-35	4.5
36-40 2.3	36-40	2.3
41-45 2.7	41-45	2.7
46-50 2	46-50	2
51-55 3.8	51-55	3.8
61-65 2.6	61-65	2.6
66+ 4.7	66+	4.7

Taylor Farms Product Quality Score by Usage

Taylor Farms's Product Quality score was rated the highest by customers who have used Taylor Farms's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	1.5
1 to 2 Years	3
2 to 5 Years	3.6
5 to 10 Years	3.1
Over 10 Years	3.9

Taylor Farms Product Quality Score by Industry

Taylor Farms's Product Quality score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.

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Accounting	2.3
Education	3.9

Taylor Farms Product Quality vs. Competitors

Compared to its competitors, Taylor Farms's Product Quality score is rated right above JUST, and is preceded by Dole Food Company.

COMPANY		Product Quality Score
	pladis Global	5/5
	kite hill	5/5
	Dole Food Company	3.7/5
	Taylor Farms	3.6/5
	JUST	N/A

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Taylor Farms's Product Quality score is rated right below McDonald's.

COMPANY		Product Quality Score
	Chick-fil-A	4.3/5
	The Coca-Cola Company	4.2/5
	Red Bull	4.2/5
	Starbucks	4.1/5
	Hershey Company	4.1/5
	Mars	4/5
	PepsiCo	4/5
	McDonald's	3.7/5
	Taylor Farms	3.6/5

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Taylor Farms Pricing

Taylor Farms ROI & Value For Money

3.5/5

Taylor Farms has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

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Taylor Farms Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Accounting industry think that they had the lowest ROI from Taylor Farms.

Quick Insights into Taylor Farms ROI

Taylor Farms's ROI score was rated highest by customers ages 66+, and rated lowest by customers who have used Taylor Farms's products/services for Less than 1 Year.

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Ranked Taylor Farms ROI the Highest

66+	4.6
Hispanic or Latino	4
Over 10 Years	4

Ranked Taylor Farms ROI the Lowest

Accounting	2.4
36-40	1.8
Less than 1 Year	1.6

Taylor Farms ROI Score by Gender

Taylor Farms's ROI score was rated 3.2 by both Female and Male customers on Comparably.

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Male

3.2/5

Female

3.2/5

Taylor Farms ROI Score by Ethnicity

Taylor Farms's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3.2	Caucasian	3.2
Hispanic or Latino 4	Hispanic or Latino	4

Taylor Farms ROI Score by Age

Taylor Farms's ROI score was rated the highest by customers ages 66+, and the lowest by customers ages 36-40.

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Summary	Age	Score
31-35 4.2	31-35	4.2
36-40 1.8	36-40	1.8
41-45 2.8	41-45	2.8
46-50 2	46-50	2
51-55 3.6	51-55	3.6
61-65 2.6	61-65	2.6
66+ 4.6	66+	4.6

Taylor Farms ROI Score by Usage

Taylor Farms's ROI score was rated the highest by customers who have used Taylor Farms's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	1.6
1 to 2 Years	3
2 to 5 Years	3.6
5 to 10 Years	2.7
Over 10 Years	4

Taylor Farms ROI Score by Industry

Taylor Farms's ROI score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.

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Accounting	2.4
Education	3.7

Taylor Farms Pricing vs. Competitors

Compared to its competitors, Taylor Farms's ROI score is rated right above Dole Food Company, and is preceded by pladis Global.

COMPANY		Pricing Score
	pladis Global	5/5
	Taylor Farms	3.5/5
	Dole Food Company	3.5/5
	JUST	N/A
	kite hill	N/A

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Taylor Farms's ROI score is rated right below McDonald's.

COMPANY		Pricing Score
	Chick-fil-A	4.1/5
	The Coca-Cola Company	3.9/5
	Hershey Company	3.9/5
	Red Bull	3.8/5
	Mars	3.8/5
	PepsiCo	3.8/5
	Starbucks	3.6/5
	McDonald's	3.6/5
	Taylor Farms	3.5/5

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Taylor Farms Customer Satisfaction (CSAT)

Taylor Farms Customer Satisfaction (CSAT) Score

68 / 100

Taylor Farms has an overall Customer Satisfaction score of 68 rated by its users and customers.

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Very Satisfied	43%
Satisfied	25%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	7%
Very Dissatisfied	16%

Very Satisfied

43%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

16%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Taylor Farms Customer Satisfaction

Taylor Farms's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers ages 61-65.

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Ranked Taylor Farms Customer Satisfaction the Highest

31-35	100%
2 to 5 Years	75%
Hispanic or Latino	67%

Ranked Taylor Farms Customer Satisfaction the Lowest

Female	60%
Less than 1 Year	50%
61-65	25%

Taylor Farms Customer Satisfaction Score by Gender

Male customers rated Taylor Farms's Customer Satisfaction score 7 points higher than Female customers.

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67 / 100

Male

	Very Satisfied	50%
	Satisfied	17%
	Neither Satisfied nor Dissatisfied	6%
	Dissatisfied	0%
	Very Dissatisfied	27%

60 / 100

Female

	Very Satisfied	20%
	Satisfied	40%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	10%
	Very Dissatisfied	30%

Taylor Farms Customer Satisfaction Score by Ethnicity

Caucasian
63%
Hispanic or Latino
67%

CSAT according to Caucasian

Taylor Farms' Customer Satisfaction (CSAT) score was rated 63% according to Caucasian users and customers.

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63 / 100

Very Satisfied	42%
Satisfied	21%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	5%
Very Dissatisfied	32%

Very Satisfied

42%

Satisfied

21%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

32%

CSAT according to Hispanic or Latino

Taylor Farms' Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.

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67 / 100

Very Satisfied	67%
Satisfied	0%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

Taylor Farms Customer Satisfaction Score by Age

Taylor Farms's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

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100

Breakdown

Age

Score

31-35

100%

36-40

33%

41-45

50%

51-55

67%

61-65

25%

66+

100%

Taylor Farms Customer Satisfaction Score by Usage

Taylor Farms's Customer Satisfaction score was rated the highest by customers who have used Taylor Farms's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	50
1 to 2 Years	60
2 to 5 Years	75
5 to 10 Years	50
Over 10 Years	70

Taylor Farms Customer Satisfaction Score by Industry

Taylor Farms's Customer Satisfaction score was rated 60 points by Accounting industry customers.

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{
	"title": "Taylor Farms Customer Satisfaction Score by Industry",
	"text": "Taylor Farms's Customer Satisfaction score was rated 60 points by Accounting industry customers.",
	"bars": [
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 60,
			"stars": 0,
			"csatScore": 60,
			"text": "Taylor Farms's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 60
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Accounting	60

Taylor Farms Customer Satisfaction vs. Competitors

Compared to its competitors, Taylor Farms's Customer Satisfaction score is rated right above JUST, and is preceded by Dole Food Company.

COMPANY		Customer Satisfaction (CSAT) Score
	pladis Global	100%
	Dole Food Company	75%
	Taylor Farms	67%
	JUST	0%
	kite hill	0%

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Taylor Farms's Customer Satisfaction score is rated right below McDonald's.

COMPANY		Customer Satisfaction (CSAT) Score
	The Coca-Cola Company	87%
	Starbucks	83%
	Chick-fil-A	82%
	Red Bull	82%
	Hershey Company	80%
	PepsiCo	78%
	Mars	74%
	McDonald's	72%
	Taylor Farms	67%

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Taylor Farms Customer Service

3.5/5

Taylor Farms has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Taylor Farms's Customer Service

Address

Salinas, CA 93901

Website

http://www.taylorfarms.com/

Phone Number

1(866)675-6120

Quick Insights into Taylor Farms Customer Service

Taylor Farms's Customer Service score was rated highest by customers ages 66+, and rated lowest by customers ages 46-50.

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Ranked Taylor Farms Customer Service the Highest

66+	4.7
Over 10 Years	3.9
Hispanic or Latino	3.8

Ranked Taylor Farms Customer Service the Lowest

Accounting	2.6
Less than 1 Year	1.7
46-50	1.5

Taylor Farms Customer Service Score by Gender

Taylor Farms's Customer Service score was rated 3.1 by both Female and Male customers on Comparably.

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Male

3.1/5

Female

3.1/5

Taylor Farms Customer Service Score by Ethnicity

Taylor Farms's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.1	Caucasian	3.1
Hispanic or Latino 3.8	Hispanic or Latino	3.8

Taylor Farms Customer Service Score by Age

Taylor Farms's Customer Service score was rated the highest by customers ages 66+, and the lowest by customers ages 46-50.

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100

Summary	Age	Customer Service Score
31-35 4.1	31-35	4.1
36-40 2.1	36-40	2.1
41-45 2.8	41-45	2.8
46-50 1.5	46-50	1.5
51-55 3	51-55	3
61-65 2	61-65	2
66+ 4.7	66+	4.7

Taylor Farms Customer Service Score by Usage

Taylor Farms's Customer Service score was rated the highest by customers who have used Taylor Farms's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	1.7
1 to 2 Years	3.1
2 to 5 Years	3.1
5 to 10 Years	2.6
Over 10 Years	3.9

Taylor Farms Customer Service Score by Industry

Taylor Farms's Customer Service score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.

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Accounting	2.6
Education	3.5

Taylor Farms Customer Service vs. Competitors

Compared to its competitors, Taylor Farms's Customer Service score is rated right above JUST, and is preceded by Dole Food Company.

COMPANY		Customer Service Score
	pladis Global	5/5
	Dole Food Company	3.6/5
	Taylor Farms	3.5/5
	JUST	N/A
	kite hill	N/A

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Taylor Farms's Customer Service score is rated right below McDonald's.

COMPANY		Customer Service Score
	Chick-fil-A	4.3/5
	Starbucks	4.1/5
	The Coca-Cola Company	4/5
	Red Bull	4/5
	Hershey Company	3.9/5
	Mars	3.9/5
	PepsiCo	3.8/5
	McDonald's	3.6/5
	Taylor Farms	3.5/5

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Taylor Farms as an Employer

3.8/5

Taylor Farms has a 3.8/5 stars for its overall company culture rated by their employees

top

10%

CEO of Taylor Farms

Bruce Taylor

In the Top 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Taylor Farms scored a 17 for Net Promoter Score and a 14 for Employee Net Promoter Score. NPS gauges how likely a customer of Taylor Farms would recommend the brand to a friend. ENPS measures how likely Taylor Farms employees would recommend working at Taylor Farms to a friend.

Net Promoter Score

NPS Score

53%	Promoters
11%	Passive
36%	Detractors

Employee Net Promoter Score

eNPS Score

50%	Promoters
14%	Passive
36%	Detractors

Global Ranking Snapshot

Taylor Farms is ranked #998 in the Global Top 100 Brands. It ranks just behind Galderma and just ahead of Zimmer Biomet.

RANK			INDUSTRY
996	Nando's	Geoff Whyte	Food and Beverages
997	Galderma	Stuart Raetzman	Health and Wellness
998	Taylor Farms	Bruce Taylor	Food and Beverages
999	Zimmer Biomet	Ivan Tornos	Health and Wellness
1000	Avanade	Pam Maynard	Tech

Food and Beverages Ranking Snapshot

Taylor Farms is ranked #86 in the Food and Beverages Industry. It ranks just behind Nando's.

RANK		Location
84	McCormick & Company	Sparks Glencoe, MD
85	Nando's
86	Taylor Farms	Salinas, CA