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Galderma is

Ranked

#93

Health and Wellness Brands

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Galderma

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Galderma is ranked #93 in Health and Wellness Brands

About Galderma's Brand

Specialist on Skin Medical Solutions Galderma’s brand is ranked #997 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Galderma. When compared to other organizations within the Health and Wellness industry, Galderma is ranked #93. Among its major competitors, Galderma is ranked in 2nd place for NPS while Allergan is 1st, and Johnson & Johnson is 3rd.

Brand at a Glance

76%

Customer Loyalty

3.9/5

Product Quality

3.9/5

Pricing

3.9/5

Customer Service

Galderma Ranking

^#997 in Global Best Brands
^#93 in Health and Wellness
^#2 / 4 of its competitors

Galderma NPS

Galderma's Net Promoter Score (NPS) is a 32 with 57% Promoters, 18% Passives, and 25% Detractors. Net Promoter Score tracks whether Galderma's customers would recommend using the product based on a scale of -100 to 100.

Galderma Overall NPS

NPS

57%	Promoters
18%	Passives
25%	Detractors

Galderma NPS Trend

-100

-50

100

Summary	Date	Score
Jun 2024 38	Jun 2024	38
Jul 2024 38	Jul 2024	38
Aug 2024 40	Aug 2024	40
Oct 2024 37	Oct 2024	37
Nov 2024 36	Nov 2024	36
Dec 2024 34	Dec 2024	34
Jan 2025 32	Jan 2025	32
Feb 2025 32	Feb 2025	32
Apr 2025 34	Apr 2025	34
Jul 2025 32	Jul 2025	32
Aug 2025 32	Aug 2025	32
Sep 2025 32	Sep 2025	32

How Other Brands Compare

Galderma is ranked second for NPS among its competitors. Allergan and Johnson & Johnson come in first and third, with Pfizer coming in at #4.

	Galderma	Johnson & Johnson	Pfizer	Allergan
Global Ranking	#997	#89	#214	#675
NPS	32	26	0	41
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	-	-
Valuation Updated every 24 hours for public companies	-	$428.68B	$191.43B	$63.36B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Galderma NPS by Gender

Female customers rated Galderma's NPS 31 points higher than Male customers.

Male

Galderma's NPS was rated by Male customers on Comparably.

33%

Promoters

34%

Passives

33%

Detractors

Female

Galderma's NPS was rated 31 by Female customers on Comparably.

59%

Promoters

13%

Passives

28%

Detractors

Galderma NPS by Ethnicity

Galderma's NPS was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -5	Caucasian	-5
Hispanic or Latino 70	Hispanic or Latino	70
African American/Black -33	African American/Black	-33
Asian or Pacific Islander 34	Asian or Pacific Islander	34
Other 0	Other	0

Galderma NPS by Age

Galderma's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 46-50.

100

Summary

Age

Promoters

Passives

Detractors

18-25

56%

22%

26-30

75%

25%

31-35

66%

17%

36-40

44%

23%

33%

41-45

33%

17%

50%

46-50

33%

67%

51-55

83%

17%

66+

33%

67%

Galderma NPS by Usage

Galderma's NPS was rated the highest by customers who have used Galderma's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -17	Less than 1 Year	-17
1 to 2 Years -10	1 to 2 Years	-10
2 to 5 Years 43	2 to 5 Years	43
5 to 10 Years 54	5 to 10 Years	54
Over 10 Years 22	Over 10 Years	22

Galderma NPS vs. Competitors

Compared to its competitors, Galderma's NPS is rated right above Johnson & Johnson, and is preceded by Allergan.

COMPANY		NPS Score
	Allergan	41
	Galderma	32
	Johnson & Johnson	26
	Cytokinetics	20
	Perrigo	12
	STERIS	11
	Pfizer	0
	TOLMAR	-31
	BioScrip	-75

Galderma NPS vs Companies in Health and Wellness

In the Health and Wellness industry, Galderma's NPS is rated right above Peloton, and is preceded by Colgate Palmolive.

COMPANY		NPS Score
	Headspace	41
	Glossier	38
	Colgate Palmolive	36
	Galderma	32
	Peloton	31
	Johnson & Johnson	26
	Philips	18
	CVS Health	18
	WW (formally Weight Watchers)	-11

Galderma Customer Reviews

Out of the 9 Galderma customer reviews 8 were positive and 1 was constructive. Galderma customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Galderma Customer Loyalty

76%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

76% of Galderma users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

76%

24%

Galderma Customer Loyalty Score by Gender

Female customers rated Galderma's Customer Loyalty score 23% higher than Male customers.

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Male

63%

Yes

Female

86%

Yes

Galderma Customer Loyalty Score by Ethnicity

Galderma's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

% who answered "Yes"

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out of 100

Caucasian

100

out of 100

Hispanic or Latino

out of 100

African American/Black

100

out of 100

Asian or Pacific Islander

out of 100

Other

Galderma Customer Loyalty Score by Age

Galderma's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 46-50.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Galderma.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 100%	18-25	100%
26-30 89%	26-30	89%
31-35 70%	31-35	70%
36-40 80%	36-40	80%
41-45 70%	41-45	70%
46-50 40%	46-50	40%
51-55 85%	51-55	85%
66+ 70%	66+	70%

Galderma Customer Loyalty Score by Usage

Galderma's Customer Loyalty score was rated the highest by customers who have used Galderma's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	55%
1 to 2 Years	73%
2 to 5 Years	94%
5 to 10 Years	86%
Over 10 Years	80%

Galderma Customer Loyalty Score by Industry

Galderma's Customer Loyalty score was rated the highest by Business and Consumer Services industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Accounting	61%
Biotech and Pharmaceuticals	85%
Business and Consumer Services	100%
Consulting	100%
Healthcare, Hospitals and Medicine	60%
Marketing, Advertising and Research	100%

Galderma Customer Loyalty vs. Competitors

Compared to its competitors, Galderma's Customer Loyalty score is rated right above STERIS, and is preceded by Johnson & Johnson.

COMPANY		Customer Loyalty Score
	Allergan	83%
	Cytokinetics	83%
	Johnson & Johnson	79%
	Galderma	76%
	STERIS	71%
	TOLMAR	66%
	Pfizer	65%
	BioScrip	62%
	Perrigo	56%

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Customer Loyalty for Other Health and Wellness Brands

In the Health and Wellness industry, Galderma's Customer Loyalty score is rated right above Philips, and is preceded by Glossier.

COMPANY		Customer Loyalty Score
	Colgate Palmolive	85%
	Peloton	82%
	Headspace	82%
	CVS Health	80%
	Johnson & Johnson	79%
	Glossier	77%
	Galderma	76%
	Philips	76%
	WW (formally Weight Watchers)	73%

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Galderma Product Quality

3.9/5

Galderma has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.

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Galderma Product Information

Galderma’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Consulting industry rated Galderma's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated Galderma the lowest at 2.8.

Website: http://www.galderma.com

Company Size: 10,000+ Employees

Industry

Tech

Healthcare

Quick Insights into Galderma Product Quality

Galderma's Product Quality score was rated highest by customers from the Consulting industry, and rated lowest by customers ages 66+.

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Ranked Galderma Product Quality the Highest

Consulting	5
Hispanic or Latino	4.7
2 to 5 Years	4.6

Ranked Galderma Product Quality the Lowest

Healthcare, Hospitals and Medicine	2.8
Less than 1 Year	2.3
66+	2

Galderma Product Quality Score by Gender

Female customers rated Galderma's Product Quality score 1.2 stars higher than Male customers.

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Male

3/5

Female

4.2/5

Galderma Product Quality Score by Ethnicity

Galderma's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 2.9	Caucasian	2.9
Hispanic or Latino 4.7	Hispanic or Latino	4.7
African American/Black 4.6	African American/Black	4.6
Asian or Pacific Islander 4.3	Asian or Pacific Islander	4.3
Other 4.1	Other	4.1

Galderma Product Quality Score by Age

Galderma's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4.4	18-25	4.4
26-30 4.4	26-30	4.4
31-35 4.1	31-35	4.1
36-40 4.3	36-40	4.3
41-45 2.7	41-45	2.7
46-50 2.6	46-50	2.6
51-55 4.2	51-55	4.2
66+ 2	66+	2

Galderma Product Quality Score by Usage

Galderma's Product Quality score was rated the highest by customers who have used Galderma's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.3
1 to 2 Years	3.6
2 to 5 Years	4.6
5 to 10 Years	4.1
Over 10 Years	3.9

Galderma Product Quality Score by Industry

Galderma's Product Quality score was rated the highest by Consulting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Accounting	3.3
Biotech and Pharmaceuticals	4.2
Business and Consumer Services	4.6
Consulting	5
Healthcare, Hospitals and Medicine	2.8
Marketing, Advertising and Research	4

Galderma Product Quality vs. Competitors

Compared to its competitors, Galderma's Product Quality score is rated right above Perrigo, and is preceded by Cytokinetics.

COMPANY		Product Quality Score
	Allergan	4/5
	Johnson & Johnson	4/5
	Cytokinetics	4/5
	Galderma	3.9/5
	Perrigo	3.6/5
	STERIS	3.6/5
	TOLMAR	3.3/5
	Pfizer	3.2/5
	BioScrip	2.8/5

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Product Quality for Other Health and Wellness Brands

In the Health and Wellness industry, Galderma's Product Quality score is rated right above Philips, and is preceded by Johnson & Johnson.

COMPANY		Product Quality Score
	Headspace	4.3/5
	Glossier	4.3/5
	Colgate Palmolive	4.2/5
	Peloton	4/5
	Johnson & Johnson	4/5
	Galderma	3.9/5
	Philips	3.8/5
	CVS Health	3.5/5
	WW (formally Weight Watchers)	3.1/5

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Galderma Pricing

Galderma ROI & Value For Money

3.9/5

Galderma has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.

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Galderma Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Healthcare, Hospitals and Medicine industry think that they had the lowest ROI from Galderma.

Quick Insights into Galderma ROI

Galderma's ROI score was rated highest by customers from the Consulting industry, and rated lowest by customers ages 66+.

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Ranked Galderma ROI the Highest

Consulting	5
26-30	4.6
Hispanic or Latino	4.6

Ranked Galderma ROI the Lowest

Healthcare, Hospitals and Medicine	2.9
Less than 1 Year	2.4
66+	2

Galderma ROI Score by Gender

Female customers rated Galderma's ROI score 0.5 stars higher than Male customers.

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Male

3.4/5

Female

3.9/5

Galderma ROI Score by Ethnicity

Galderma's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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Summary	Ethnicity	Score
Caucasian 3	Caucasian	3
Hispanic or Latino 4.6	Hispanic or Latino	4.6
African American/Black 3.5	African American/Black	3.5
Asian or Pacific Islander 4.2	Asian or Pacific Islander	4.2
Other 3.7	Other	3.7

Galderma ROI Score by Age

Galderma's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.

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Summary	Age	Score
18-25 4.3	18-25	4.3
26-30 4.6	26-30	4.6
31-35 4.2	31-35	4.2
36-40 3.8	36-40	3.8
41-45 2.8	41-45	2.8
46-50 2.1	46-50	2.1
51-55 4.1	51-55	4.1
66+ 2	66+	2

Galderma ROI Score by Usage

Galderma's ROI score was rated the highest by customers who have used Galderma's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.4
1 to 2 Years	3.4
2 to 5 Years	4.1
5 to 10 Years	4.2
Over 10 Years	4.1

Galderma ROI Score by Industry

Galderma's ROI score was rated the highest by Consulting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Accounting	3.7
Biotech and Pharmaceuticals	4
Business and Consumer Services	4.5
Consulting	5
Healthcare, Hospitals and Medicine	2.9
Marketing, Advertising and Research	4

Galderma Pricing vs. Competitors

Compared to its competitors, Galderma's ROI score is rated right above Johnson & Johnson, and is preceded by Allergan.

COMPANY		Pricing Score
	Allergan	4/5
	Galderma	3.9/5
	Johnson & Johnson	3.9/5
	Perrigo	3.8/5
	STERIS	3.8/5
	Cytokinetics	3.4/5
	Pfizer	3.1/5
	TOLMAR	2.7/5
	BioScrip	2.6/5

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ROI for Other Health and Wellness Brands

In the Health and Wellness industry, Galderma's ROI score is rated right above Glossier, and is preceded by Headspace.

COMPANY		Pricing Score
	Peloton	4/5
	Colgate Palmolive	4/5
	Headspace	3.9/5
	Galderma	3.9/5
	Glossier	3.9/5
	Johnson & Johnson	3.9/5
	Philips	3.6/5
	CVS Health	3.4/5
	WW (formally Weight Watchers)	2.8/5

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Galderma Customer Satisfaction (CSAT)

Galderma Customer Satisfaction (CSAT) Score

76 / 100

Galderma has an overall Customer Satisfaction score of 76 rated by its users and customers.

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Very Satisfied	46%
Satisfied	30%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	1%
Very Dissatisfied	12%

Very Satisfied

46%

Satisfied

30%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

Very Dissatisfied

12%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Galderma Customer Satisfaction

Galderma's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers who have used Galderma's products/services for Less than 1 Year.

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Ranked Galderma Customer Satisfaction the Highest

18-25	100%
Biotech and Pharmaceuticals	100%
2 to 5 Years	92%

Ranked Galderma Customer Satisfaction the Lowest

66+	33%
Accounting	20%
Less than 1 Year	20%

Galderma Customer Satisfaction Score by Gender

Female customers rated Galderma's Customer Satisfaction score 20 points higher than Male customers.

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56 / 100

Male

	Very Satisfied	22%
	Satisfied	34%
	Neither Satisfied nor Dissatisfied	11%
	Dissatisfied	11%
	Very Dissatisfied	22%

76 / 100

Female

	Very Satisfied	47%
	Satisfied	29%
	Neither Satisfied nor Dissatisfied	12%
	Dissatisfied	0%
	Very Dissatisfied	12%

Galderma Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Galderma's Customer Satisfaction (CSAT) score was rated 59% according to Caucasian users and customers.

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59 / 100

Very Satisfied	35%
Satisfied	24%
Neither Satisfied nor Dissatisfied	6%
Dissatisfied	6%
Very Dissatisfied	29%

Very Satisfied

35%

Satisfied

24%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

29%

CSAT according to Hispanic or Latino

Galderma's Customer Satisfaction (CSAT) score was rated 90% according to Hispanic or Latino users and customers.

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90 / 100

Very Satisfied	60%
Satisfied	30%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	10%

Very Satisfied

60%

Satisfied

30%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

10%

CSAT according to African American/Black

Galderma's Customer Satisfaction (CSAT) score was rated 67% according to African American/Black users and customers.

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67 / 100

Very Satisfied	67%
Satisfied	0%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

67%

Satisfied

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Galderma's Customer Satisfaction (CSAT) score was rated 89% according to Asian or Pacific Islander users and customers.

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89 / 100

Very Satisfied	33%
Satisfied	56%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

33%

Satisfied

56%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

Very Dissatisfied

CSAT according to Other

Galderma's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.

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67 / 100

Very Satisfied	33%
Satisfied	34%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

33%

Satisfied

34%

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

Galderma Customer Satisfaction Score by Age

Galderma's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

18-25

100%

26-30

86%

31-35

50%

36-40

57%

41-45

60%

51-55

100%

66+

33%

Galderma Customer Satisfaction Score by Usage

Galderma's Customer Satisfaction score was rated the highest by customers who have used Galderma's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	20
1 to 2 Years	66
2 to 5 Years	92
5 to 10 Years	82
Over 10 Years	67

Galderma Customer Satisfaction Score by Industry

Galderma's Customer Satisfaction score was rated the highest by Biotech and Pharmaceuticals industry customers, and the lowest by Accounting industry customers.

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Accounting	20
Biotech and Pharmaceuticals	100
Business and Consumer Services	100
Healthcare, Hospitals and Medicine	49

Galderma Customer Satisfaction vs. Competitors

Compared to its competitors, Galderma's Customer Satisfaction score is rated right above STERIS, and is preceded by Allergan.

COMPANY		Customer Satisfaction (CSAT) Score
	Cytokinetics	100%
	Johnson & Johnson	78%
	Allergan	76%
	Galderma	76%
	STERIS	76%
	Perrigo	61%
	Pfizer	58%
	TOLMAR	50%
	BioScrip	10%

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Customer Satisfaction for Other Health and Wellness Brands

In the Health and Wellness industry, Galderma's Customer Satisfaction score is rated right above Philips, and is preceded by Johnson & Johnson.

COMPANY		Customer Satisfaction (CSAT) Score
	Headspace	84%
	Colgate Palmolive	83%
	Glossier	79%
	Johnson & Johnson	78%
	Galderma	76%
	Philips	74%
	CVS Health	68%
	Peloton	63%
	WW (formally Weight Watchers)	46%

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Galderma Customer Service

3.9/5

Galderma has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Galderma's Customer Service

Address

Avenue Gratta-Paille 2, CH - 1018 Switzerland

Website

http://www.galderma.com

Phone Number

41 21 642 78 00

Quick Insights into Galderma Customer Service

Galderma's Customer Service score was rated highest by customers from the Consulting industry, and rated lowest by customers ages 66+.

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Ranked Galderma Customer Service the Highest

Consulting	5
Hispanic or Latino	4.7
31-35	4.6

Ranked Galderma Customer Service the Lowest

Healthcare, Hospitals and Medicine	2.7
Less than 1 Year	2.4
66+	2

Galderma Customer Service Score by Gender

Female customers rated Galderma's Customer Service score 0.5 stars higher than Male customers.

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Male

3.5/5

Female

4/5

Galderma Customer Service Score by Ethnicity

Galderma's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3	Caucasian	3
Hispanic or Latino 4.7	Hispanic or Latino	4.7
African American/Black 4.5	African American/Black	4.5
Asian or Pacific Islander 3.9	Asian or Pacific Islander	3.9
Other 4.4	Other	4.4

Galderma Customer Service Score by Age

Galderma's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.

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100

Summary	Age	Customer Service Score
18-25 4.2	18-25	4.2
26-30 4.5	26-30	4.5
31-35 4.6	31-35	4.6
36-40 3.9	36-40	3.9
41-45 2.6	41-45	2.6
46-50 2.3	46-50	2.3
51-55 4.5	51-55	4.5
66+ 2	66+	2

Galderma Customer Service Score by Usage

Galderma's Customer Service score was rated the highest by customers who have used Galderma's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.4
1 to 2 Years	3.7
2 to 5 Years	4.2
5 to 10 Years	4.2
Over 10 Years	4

Galderma Customer Service Score by Industry

Galderma's Customer Service score was rated the highest by Consulting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Accounting	3.6
Biotech and Pharmaceuticals	4.3
Business and Consumer Services	4.5
Consulting	5
Healthcare, Hospitals and Medicine	2.7
Marketing, Advertising and Research	3.8

Galderma Customer Service vs. Competitors

Compared to its competitors, Galderma's Customer Service score is rated right above Perrigo, and is preceded by Johnson & Johnson.

COMPANY		Customer Service Score
	Allergan	4/5
	Johnson & Johnson	4/5
	Galderma	3.9/5
	Perrigo	3.8/5
	Cytokinetics	3.7/5
	STERIS	3.6/5
	Pfizer	3.1/5
	TOLMAR	2.9/5
	BioScrip	1.8/5

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Customer Service for Other Health and Wellness Brands

In the Health and Wellness industry, Galderma's Customer Service score is rated right above Headspace, and is preceded by Johnson & Johnson.

COMPANY		Customer Service Score
	Glossier	4.2/5
	Peloton	4/5
	Colgate Palmolive	4/5
	Johnson & Johnson	4/5
	Galderma	3.9/5
	Headspace	3.9/5
	Philips	3.7/5
	CVS Health	3.7/5
	WW (formally Weight Watchers)	3/5

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Galderma as an Employer

3.4/5

Galderma has a 3.4/5 stars for its overall company culture rated by their employees

top

20%

CEO of Galderma

Stuart Raetzman

In the Top 20% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Galderma scored a 32 for Net Promoter Score and a 19 for Employee Net Promoter Score. NPS gauges how likely a customer of Galderma would recommend the brand to a friend. ENPS measures how likely Galderma employees would recommend working at Galderma to a friend.

Net Promoter Score

NPS Score

57%	Promoters
18%	Passive
25%	Detractors

Employee Net Promoter Score

eNPS Score

50%	Promoters
19%	Passive
31%	Detractors

Global Ranking Snapshot

Galderma is ranked #997 in the Global Top 100 Brands. It ranks just behind Nando's and just ahead of Taylor Farms.

RANK			INDUSTRY
995	McCormick & Company	Lawrence Kurzius	Food and Beverages
996	Nando's	Geoff Whyte	Food and Beverages
997	Galderma	Stuart Raetzman	Health and Wellness
998	Taylor Farms	Bruce Taylor	Food and Beverages
999	Zimmer Biomet	Ivan Tornos	Health and Wellness
1000	Avanade	Pam Maynard	Tech