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McCormick & Company is

Ranked

#84

Food and Beverages Brands

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McCormick & Company

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McCormick & Company

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McCormick & Company is ranked #84 in Food and Beverages Brands

About McCormick & Company's Brand

McCormick has been the Company to turn to for flavor expertise. Today the world relies on our treasured consumer brands. McCormick & Company’s brand is ranked #995 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of McCormick & Company. When compared to other organizations within the Food and Beverages industry, McCormick & Company is ranked #84. Among its major competitors, McCormick & Company is ranked in 2nd place for NPS while Ingredion is 1st, and Dean Foods is 3rd.Their current market cap is $23.83B

Brand at a Glance

86%

Customer Loyalty

4.2/5

Product Quality

4/5

Pricing

4.1/5

Customer Service

McCormick & Company Ranking

^#995 in Global Best Brands
^#84 in Food and Beverages
^#2 / 4 of its competitors

McCormick & Company NPS

McCormick & Company's Net Promoter Score (NPS) is a 35 with 56% Promoters, 23% Passives, and 21% Detractors. Net Promoter Score tracks whether McCormick & Company's customers would recommend using the product based on a scale of -100 to 100.

McCormick & Company Overall NPS

NPS

56%	Promoters
23%	Passives
21%	Detractors

McCormick & Company NPS Trend

-100

-50

100

Summary	Date	Score
Apr 2024 30	Apr 2024	30
May 2024 30	May 2024	30
Jun 2024 32	Jun 2024	32
Jul 2024 31	Jul 2024	31
Sep 2024 31	Sep 2024	31
Oct 2024 33	Oct 2024	33
Dec 2024 33	Dec 2024	33
Jan 2025 33	Jan 2025	33
Mar 2025 35	Mar 2025	35
Apr 2025 34	Apr 2025	34
Sep 2025 34	Sep 2025	34
Dec 2025 34	Dec 2025	34

How Other Brands Compare

McCormick & Company is ranked second for NPS among its competitors. Ingredion and J.M. Smucker Company come in first and third, with Calavo Growers coming in at #4. Among those competitors, it is the most valued company.

	McCormick & Company	J.M. Smucker Company	Ingredion	Calavo Growers
Global Ranking	#995	#991	#-	#-
NPS	35	22	46	0
Valuation Updated every 24 hours for public companies	$23.83B	$13.84B	$6.05B	$1.33B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

McCormick & Company NPS by Gender

Female customers rated McCormick & Company's NPS 11 points higher than Male customers.

Male

McCormick & Company's NPS was rated 39 by Male customers on Comparably.

61%

Promoters

17%

Passives

22%

Detractors

Female

McCormick & Company's NPS was rated 50 by Female customers on Comparably.

65%

Promoters

20%

Passives

15%

Detractors

McCormick & Company NPS by Ethnicity

McCormick & Company's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 87	Caucasian	87
Hispanic or Latino 25	Hispanic or Latino	25
African American/Black 20	African American/Black	20
Asian or Pacific Islander 20	Asian or Pacific Islander	20
Other -34	Other	-34

McCormick & Company NPS by Age

McCormick & Company's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

100

Summary

Age

Promoters

Passives

Detractors

18-25

66%

17%

26-30

66%

17%

31-35

33%

67%

36-40

100%

41-45

75%

25%

51-55

67%

33%

56-60

75%

25%

61-65

33%

34%

33%

66+

33%

34%

33%

McCormick & Company NPS by Usage

McCormick & Company's NPS was rated the highest by customers who have used McCormick & Company's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 50	Less than 1 Year	50
2 to 5 Years -14	2 to 5 Years	-14
5 to 10 Years 78	5 to 10 Years	78
Over 10 Years 44	Over 10 Years	44

McCormick & Company NPS vs. Competitors

Compared to its competitors, McCormick & Company's NPS is rated right above Dean Foods, and is preceded by Ingredion.

COMPANY		NPS Score
	Ingredion	46
	McCormick & Company	35
	Dean Foods	28
	J.M. Smucker Company	22
	Calavo Growers	0

McCormick & Company NPS vs Companies in Food and Beverages

In the Food and Beverages industry, McCormick & Company's NPS is rated right above Hershey Company, and is preceded by The Coca-Cola Company.

COMPANY		NPS Score
	Chick-fil-A	55
	Red Bull	42
	The Coca-Cola Company	39
	McCormick & Company	35
	Hershey Company	35
	Starbucks	30
	Mars	27
	PepsiCo	24
	McDonald's	19

McCormick & Company Customer Reviews

Out of the 9 McCormick & Company customer reviews 7 were positive and 2 were constructive. McCormick & Company customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

McCormick & Company Customer Loyalty

86%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

86% of McCormick & Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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86%

14%

McCormick & Company Customer Loyalty Score by Gender

Male customers rated McCormick & Company's Customer Loyalty score 8% higher than Female customers.

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Male

95%

Yes

Female

87%

Yes

McCormick & Company Customer Loyalty Score by Ethnicity

McCormick & Company's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

% who answered "Yes"

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out of 100

Caucasian

100

out of 100

Hispanic or Latino

100

out of 100

African American/Black

out of 100

Asian or Pacific Islander

100

out of 100

Other

McCormick & Company Customer Loyalty Score by Age

McCormick & Company's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 26-30.

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20%

40%

60%

80%

100%

Summary	Age	Score
18-25 100%	18-25	100%
26-30 70%	26-30	70%
31-35 100%	31-35	100%
36-40 100%	36-40	100%
41-45 78%	41-45	78%
51-55 100%	51-55	100%
56-60 100%	56-60	100%
61-65 100%	61-65	100%

McCormick & Company Customer Loyalty Score by Usage

McCormick & Company's Customer Loyalty score was rated the highest by customers who have used McCormick & Company's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	70%
2 to 5 Years	87%
5 to 10 Years	90%
Over 10 Years	95%

McCormick & Company Customer Loyalty Score by Industry

McCormick & Company's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Architecture and Planning industry customers.

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Tech	78%
Accounting	70%
Aerospace and Aviation	100%
Architecture and Planning	40%
Beverage, Wine and Spirits	70%
Education	100%

McCormick & Company Customer Loyalty vs. Competitors

Compared to its competitors, McCormick & Company's Customer Loyalty score is rated right above Dean Foods, and is preceded by Calavo Growers.

COMPANY		Customer Loyalty Score
	Calavo Growers	100%
	McCormick & Company	86%
	Dean Foods	83%
	J.M. Smucker Company	73%
	Ingredion	71%

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, McCormick & Company's Customer Loyalty score is rated right above The Coca-Cola Company, and is preceded by Chick-fil-A.

COMPANY		Customer Loyalty Score
	Chick-fil-A	87%
	McCormick & Company	86%
	The Coca-Cola Company	85%
	PepsiCo	82%
	Red Bull	81%
	Hershey Company	81%
	McDonald's	79%
	Starbucks	78%
	Mars	78%

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McCormick & Company Product Quality

4.2/5

McCormick & Company has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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McCormick & Company Product Information

McCormick & Company’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated McCormick & Company's product the highest. Reviewers from the Architecture and Planning industry rated McCormick & Company the lowest at 2.5.

Website: http://www.mccormickcorporation.com

Company Size: 10,000+ Employees

Industry

Food and Beverages

Quick Insights into McCormick & Company Product Quality

McCormick & Company's Product Quality score was rated highest by customers ages 36-40, and rated lowest by customers from the Architecture and Planning industry.

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Ranked McCormick & Company Product Quality the Highest

36-40	5
Accounting	5
Caucasian	4.7

Ranked McCormick & Company Product Quality the Lowest

Other	3.3
31-35	2.5
Architecture and Planning	2.5

McCormick & Company Product Quality Score by Gender

Female customers rated McCormick & Company's Product Quality score 0.4 stars higher than Male customers.

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Male

4/5

Female

4.4/5

McCormick & Company Product Quality Score by Ethnicity

McCormick & Company's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 4.7	Caucasian	4.7
Hispanic or Latino 4.1	Hispanic or Latino	4.1
African American/Black 3.9	African American/Black	3.9
Asian or Pacific Islander 4	Asian or Pacific Islander	4
Other 3.3	Other	3.3

McCormick & Company Product Quality Score by Age

McCormick & Company's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

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Summary	Age	Score
18-25 4.4	18-25	4.4
26-30 3.8	26-30	3.8
31-35 2.5	31-35	2.5
36-40 5	36-40	5
41-45 4.2	41-45	4.2
51-55 5	51-55	5
56-60 4.7	56-60	4.7
61-65 3.8	61-65	3.8
66+ 3.8	66+	3.8

McCormick & Company Product Quality Score by Usage

McCormick & Company's Product Quality score was rated the highest by customers who have used McCormick & Company's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.8
2 to 5 Years	3.3
5 to 10 Years	4.5
Over 10 Years	4.5

McCormick & Company Product Quality Score by Industry

McCormick & Company's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Architecture and Planning industry customers.

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Tech	4.1
Accounting	5
Aerospace and Aviation	4.6
Architecture and Planning	2.5
Beverage, Wine and Spirits	4.1
Education	4.2

McCormick & Company Product Quality vs. Competitors

Compared to its competitors, McCormick & Company's Product Quality score is rated right above J.M. Smucker Company , and is preceded by Ingredion.

COMPANY		Product Quality Score
	Calavo Growers	5/5
	Ingredion	4.5/5
	McCormick & Company	4.2/5
	J.M. Smucker Company	3.8/5
	Dean Foods	3.6/5

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, McCormick & Company's Product Quality score is rated right above Red Bull, and is preceded by The Coca-Cola Company.

COMPANY		Product Quality Score
	Chick-fil-A	4.3/5
	The Coca-Cola Company	4.2/5
	McCormick & Company	4.2/5
	Red Bull	4.2/5
	Starbucks	4.1/5
	Hershey Company	4.1/5
	Mars	4/5
	PepsiCo	4/5
	McDonald's	3.7/5

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McCormick & Company Pricing

McCormick & Company ROI & Value For Money

4/5

McCormick & Company has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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McCormick & Company Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Architecture and Planning industry think that they had the lowest ROI from McCormick & Company.

Quick Insights into McCormick & Company ROI

McCormick & Company's ROI score was rated highest by customers ages 36-40, and rated lowest by customers ages 31-35.

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Ranked McCormick & Company ROI the Highest

36-40	5
Aerospace and Aviation	4.8
Caucasian	4.6

Ranked McCormick & Company ROI the Lowest

2 to 5 Years	3.1
Architecture and Planning	2.8
31-35	2.6

McCormick & Company ROI Score by Gender

Female customers rated McCormick & Company's ROI score 0.5 stars higher than Male customers.

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Male

3.8/5

Female

4.3/5

McCormick & Company ROI Score by Ethnicity

McCormick & Company's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 4.6	Caucasian	4.6
Hispanic or Latino 4	Hispanic or Latino	4
African American/Black 3.7	African American/Black	3.7
Asian or Pacific Islander 3.9	Asian or Pacific Islander	3.9
Other 3.3	Other	3.3

McCormick & Company ROI Score by Age

McCormick & Company's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

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Summary	Age	Score
18-25 4.1	18-25	4.1
26-30 3.8	26-30	3.8
31-35 2.6	31-35	2.6
36-40 5	36-40	5
41-45 4.5	41-45	4.5
51-55 4.3	51-55	4.3
56-60 4.5	56-60	4.5
61-65 2.8	61-65	2.8
66+ 4.1	66+	4.1

McCormick & Company ROI Score by Usage

McCormick & Company's ROI score was rated the highest by customers who have used McCormick & Company's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	4.3
2 to 5 Years	3.1
5 to 10 Years	4.5
Over 10 Years	4.1

McCormick & Company ROI Score by Industry

McCormick & Company's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Architecture and Planning industry customers.

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Tech	4
Accounting	4.5
Aerospace and Aviation	4.8
Architecture and Planning	2.8
Beverage, Wine and Spirits	4.3
Education	4.5

McCormick & Company Pricing vs. Competitors

Compared to its competitors, McCormick & Company's ROI score is rated right above J.M. Smucker Company , and is preceded by Ingredion.

COMPANY		Pricing Score
	Calavo Growers	5/5
	Ingredion	4.2/5
	McCormick & Company	4/5
	J.M. Smucker Company	3.6/5
	Dean Foods	3.3/5

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, McCormick & Company's ROI score is rated right above The Coca-Cola Company, and is preceded by Chick-fil-A.

COMPANY		Pricing Score
	Chick-fil-A	4.1/5
	McCormick & Company	4/5
	The Coca-Cola Company	3.9/5
	Hershey Company	3.9/5
	Red Bull	3.8/5
	Mars	3.8/5
	PepsiCo	3.8/5
	Starbucks	3.6/5
	McDonald's	3.6/5

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McCormick & Company Customer Satisfaction (CSAT)

McCormick & Company Customer Satisfaction (CSAT) Score

81 / 100

McCormick & Company has an overall Customer Satisfaction score of 81 rated by its users and customers.

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Very Satisfied	56%
Satisfied	25%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	1%
Very Dissatisfied	10%

Very Satisfied

56%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

10%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into McCormick & Company Customer Satisfaction

McCormick & Company's Customer Satisfaction score was rated highest by customers ages 41-45, and rated lowest by Other customers.

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Ranked McCormick & Company Customer Satisfaction the Highest

41-45	100%
Accounting	100%
Female	83%

Ranked McCormick & Company Customer Satisfaction the Lowest

Male	64%
26-30	40%
Other	33%

McCormick & Company Customer Satisfaction Score by Gender

Female customers rated McCormick & Company's Customer Satisfaction score 19 points higher than Male customers.

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64 / 100

Male

	Very Satisfied	43%
	Satisfied	21%
	Neither Satisfied nor Dissatisfied	22%
	Dissatisfied	0%
	Very Dissatisfied	14%

83 / 100

Female

	Very Satisfied	59%
	Satisfied	24%
	Neither Satisfied nor Dissatisfied	6%
	Dissatisfied	5%
	Very Dissatisfied	6%

McCormick & Company Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

McCormick & Company's Customer Satisfaction (CSAT) score was rated 80% according to Caucasian users and customers.

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80 / 100

Very Satisfied	60%
Satisfied	20%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	0%
Very Dissatisfied	13%

Very Satisfied

60%

Satisfied

20%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

13%

CSAT according to Hispanic or Latino

McCormick & Company's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.

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67 / 100

Very Satisfied	67%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	33%

Very Satisfied

67%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

33%

CSAT according to African American/Black

McCormick & Company's Customer Satisfaction (CSAT) score was rated 75% according to African American/Black users and customers.

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75 / 100

Very Satisfied	25%
Satisfied	50%
Neither Satisfied nor Dissatisfied	25%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

25%

Satisfied

50%

Neither Satisfied nor Dissatisfied

25%

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

McCormick & Company's Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.

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80 / 100

Very Satisfied	40%
Satisfied	40%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

40%

Satisfied

40%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

Very Dissatisfied

CSAT according to Other

McCormick & Company's Customer Satisfaction (CSAT) score was rated 33% according to Other users and customers.

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33 / 100

Very Satisfied	33%
Satisfied	0%
Neither Satisfied nor Dissatisfied	34%
Dissatisfied	33%
Very Dissatisfied	0%

Very Satisfied

33%

Satisfied

Neither Satisfied nor Dissatisfied

34%

Dissatisfied

33%

Very Dissatisfied

McCormick & Company Customer Satisfaction Score by Age

McCormick & Company's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.

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100

Breakdown

Age

Score

18-25

83%

26-30

40%

36-40

75%

41-45

100%

51-55

100%

56-60

67%

McCormick & Company Customer Satisfaction Score by Usage

McCormick & Company's Customer Satisfaction score was rated the highest by customers who have used McCormick & Company's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	75
2 to 5 Years	66
5 to 10 Years	72
Over 10 Years	75

McCormick & Company Customer Satisfaction Score by Industry

McCormick & Company's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.

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{
	"title": "McCormick & Company Customer Satisfaction Score by Industry",
	"text": "McCormick & Company's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.",
	"bars": [
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "McCormick & Company's Customer Satisfaction score is  rated by Accounting customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Aerospace and Aviation",
			"groupId": 496,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "McCormick & Company's Customer Satisfaction score is  rated by Aerospace and Aviation customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		}
	]
}

Accounting	100
Aerospace and Aviation	67

McCormick & Company Customer Satisfaction vs. Competitors

Compared to its competitors, McCormick & Company's Customer Satisfaction score is rated right above J.M. Smucker Company , and is preceded by Ingredion.

COMPANY		Customer Satisfaction (CSAT) Score
	Calavo Growers	100%
	Ingredion	95%
	McCormick & Company	81%
	J.M. Smucker Company	74%
	Dean Foods	63%

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, McCormick & Company's Customer Satisfaction score is rated right above Chick-fil-A, and is preceded by Red Bull.

COMPANY		Customer Satisfaction (CSAT) Score
	The Coca-Cola Company	87%
	Starbucks	84%
	Red Bull	82%
	McCormick & Company	81%
	Chick-fil-A	81%
	Hershey Company	80%
	PepsiCo	79%
	Mars	74%
	McDonald's	72%

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McCormick & Company Customer Service

4.1/5

McCormick & Company has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.

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About McCormick & Company's Customer Service

Address

Sparks Glencoe, MD

Website

http://www.mccormickcorporation.com

Phone Number

410-771-7301

Quick Insights into McCormick & Company Customer Service

McCormick & Company's Customer Service score was rated highest by customers ages 36-40, and rated lowest by customers from the Architecture and Planning industry.

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Ranked McCormick & Company Customer Service the Highest

36-40	4.9
Aerospace and Aviation	4.6
Caucasian	4.4

Ranked McCormick & Company Customer Service the Lowest

2 to 5 Years	3
31-35	2.8
Architecture and Planning	2.8

McCormick & Company Customer Service Score by Gender

Female customers rated McCormick & Company's Customer Service score 0.3 stars higher than Male customers.

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Male

3.8/5

Female

4.1/5

McCormick & Company Customer Service Score by Ethnicity

McCormick & Company's Customer Service score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.4	Caucasian	4.4
Hispanic or Latino 3.5	Hispanic or Latino	3.5
African American/Black 3.2	African American/Black	3.2
Asian or Pacific Islander 3.8	Asian or Pacific Islander	3.8
Other 3.3	Other	3.3

McCormick & Company Customer Service Score by Age

McCormick & Company's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

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100

Summary	Age	Customer Service Score
18-25 4.1	18-25	4.1
26-30 3.4	26-30	3.4
31-35 2.8	31-35	2.8
36-40 4.9	36-40	4.9
41-45 4.4	41-45	4.4
51-55 4.5	51-55	4.5
56-60 3.9	56-60	3.9
61-65 3.6	61-65	3.6
66+ 3.3	66+	3.3

McCormick & Company Customer Service Score by Usage

McCormick & Company's Customer Service score was rated the highest by customers who have used McCormick & Company's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.9
2 to 5 Years	3
5 to 10 Years	4.3
Over 10 Years	3.9

McCormick & Company Customer Service Score by Industry

McCormick & Company's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Architecture and Planning industry customers.

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Tech	3.4
Accounting	4.3
Aerospace and Aviation	4.6
Architecture and Planning	2.8
Beverage, Wine and Spirits	4.5
Education	3.1

McCormick & Company Customer Service vs. Competitors

Compared to its competitors, McCormick & Company's Customer Service score is rated right above J.M. Smucker Company , and is preceded by Ingredion.

COMPANY		Customer Service Score
	Calavo Growers	5/5
	Ingredion	4.1/5
	McCormick & Company	4.1/5
	J.M. Smucker Company	3.7/5
	Dean Foods	3.5/5

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, McCormick & Company's Customer Service score is rated right above Starbucks, and is preceded by Chick-fil-A.

COMPANY		Customer Service Score
	Chick-fil-A	4.3/5
	McCormick & Company	4.1/5
	Starbucks	4.1/5
	The Coca-Cola Company	4/5
	Red Bull	4/5
	Hershey Company	3.9/5
	Mars	3.9/5
	PepsiCo	3.8/5
	McDonald's	3.6/5

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McCormick & Company as an Employer

3.8/5

McCormick & Company has a 3.8/5 stars for its overall company culture rated by their employees

top

15%

CEO of McCormick & Company

Lawrence Kurzius

In the Top 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

McCormick & Company scored a 35 for Net Promoter Score and a 15 for Employee Net Promoter Score. NPS gauges how likely a customer of McCormick & Company would recommend the brand to a friend. ENPS measures how likely McCormick & Company employees would recommend working at McCormick & Company to a friend.

Net Promoter Score

NPS Score

56%	Promoters
23%	Passive
21%	Detractors

Employee Net Promoter Score

eNPS Score

48%	Promoters
19%	Passive
33%	Detractors

Global Ranking Snapshot

McCormick & Company is ranked #995 in the Global Top 100 Brands. It ranks just behind Sitetracker and just ahead of Nando's.

RANK			INDUSTRY
993	New Balance	Robert DeMartini	Fashion and Beauty
994	Sitetracker	Giuseppe Incitti	Tech
995	McCormick & Company	Lawrence Kurzius	Food and Beverages
996	Nando's	Geoff Whyte	Food and Beverages
997	Galderma	Stuart Raetzman	Health and Wellness
998	Taylor Farms	Bruce Taylor	Food and Beverages
999	Zimmer Biomet	Ivan Tornos	Health and Wellness

Food and Beverages Ranking Snapshot

McCormick & Company is ranked #84 in the Food and Beverages Industry. It ranks just behind J.M. Smucker Company and just ahead of Nando's.

RANK		Location
82	Mondelez International North America	Chicago, IL
83	J.M. Smucker Company	Orrville, OH
84	McCormick & Company	Sparks Glencoe, MD
85	Nando's
86	Taylor Farms	Salinas, CA