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Wynn Resorts is

Ranked

#19

Travel and Hospitality Brands

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Wynn Resorts

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Wynn Resorts

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Wynn Resorts is ranked #19 in Travel and Hospitality Brands

About Wynn Resorts' Brand

Independent hotel company in the world Wynn Resorts’s brand is ranked #156 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Wynn Resorts. When compared to other organizations within the Travel and Hospitality industry, Wynn Resorts is ranked #19. Among its major competitors, Wynn Resorts is ranked in 2nd place for NPS while Las Vegas Sands is 1st, and MGM Resorts International is 3rd.Their current market cap is $13.34B

Brand at a Glance

78%

Customer Loyalty

4/5

Product Quality

3.8/5

Pricing

4/5

Customer Service

Wynn Resorts Ranking

^#19 in Travel and Hospitality
^#2 / 4 of its competitors

Wynn Resorts NPS

Wynn Resorts's Net Promoter Score (NPS) is a 25 with 56% Promoters, 13% Passives, and 31% Detractors. Net Promoter Score tracks whether Wynn Resorts's customers would recommend using the product based on a scale of -100 to 100.

Wynn Resorts Overall NPS

NPS

56%	Promoters
13%	Passives
31%	Detractors

Wynn Resorts NPS Trend

-100

-50

100

Summary	Date	Score
Dec 2024 22	Dec 2024	22
Jan 2025 24	Jan 2025	24
Feb 2025 23	Feb 2025	23
Mar 2025 21	Mar 2025	21
Apr 2025 23	Apr 2025	23
May 2025 23	May 2025	23
Jun 2025 23	Jun 2025	23
Jul 2025 23	Jul 2025	23
Oct 2025 23	Oct 2025	23
Nov 2025 23	Nov 2025	23
Dec 2025 25	Dec 2025	25
Jan 2026 25	Jan 2026	25

How Other Brands Compare

Wynn Resorts is ranked second for NPS among its competitors. Las Vegas Sands and MGM Resorts International come in first and third, with Caesars Entertainment coming in at #4. Among those competitors, it is the lowest valued company behind Las Vegas Sands.

	Wynn Resorts	MGM Resorts International	Las Vegas Sands	Caesars Entertainment
Global Ranking	#156	#174	#-	#-
NPS	25	8	32	-22
Valuation Updated every 24 hours for public companies	$13.34B	$19.65B	$42.36B	$14.01B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Wynn Resorts NPS by Gender

Male customers rated Wynn Resorts's NPS 37 points higher than Female customers.

Male

Wynn Resorts's NPS was rated 30 by Male customers on Comparably.

61%

Promoters

Passives

31%

Detractors

Female

-7

Wynn Resorts's NPS was rated -7 by Female customers on Comparably.

40%

Promoters

13%

Passives

47%

Detractors

Wynn Resorts NPS by Ethnicity

Wynn Resorts's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 12	Caucasian	12
African American/Black 0	African American/Black	0
Asian or Pacific Islander 33	Asian or Pacific Islander	33
Other 0	Other	0

Wynn Resorts NPS by Age

Wynn Resorts's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 46-50.

100

Summary

Age

Promoters

Passives

Detractors

18-25

50%

17%

33%

26-30

67%

33%

31-35

67%

33%

36-40

25%

50%

41-45

33%

34%

33%

46-50

25%

75%

51-55

50%

56-60

60%

40%

61-65

60%

20%

66+

57%

43%

Wynn Resorts NPS by Usage

Wynn Resorts's NPS was rated the highest by customers who have used Wynn Resorts's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -34	Less than 1 Year	-34
1 to 2 Years -1	1 to 2 Years	-1
2 to 5 Years 18	2 to 5 Years	18
5 to 10 Years 43	5 to 10 Years	43
Over 10 Years 12	Over 10 Years	12

Wynn Resorts NPS vs. Competitors

Compared to its competitors, Wynn Resorts's NPS is rated right above MGM Resorts International, and is preceded by Las Vegas Sands.

COMPANY		NPS Score
	Las Vegas Sands	32
	Wynn Resorts	25
	MGM Resorts International	8
	Station Casinos	1
	Caesars Entertainment	-22
	Century Casinos	-25

Wynn Resorts NPS vs Companies in Travel and Hospitality

In the Travel and Hospitality industry, Wynn Resorts's NPS is rated right above Airbnb, and is preceded by Starbucks.

COMPANY		NPS Score
	In-N-Out Burger	63
	Southwest Airlines	47
	Delta Air Lines	43
	Ritz-Carlton	38
	Starbucks	30
	Wynn Resorts	25
	Airbnb	24
	Chipotle	16
	Dunkin'	12

Wynn Resorts Customer Reviews

Out of the 12 Wynn Resorts customer reviews 10 were positive and 2 were constructive. Wynn Resorts customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Wynn Resorts Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Wynn Resorts users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

78%

22%

Wynn Resorts Customer Loyalty Score by Gender

Male customers rated Wynn Resorts's Customer Loyalty score 10% higher than Female customers.

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Male

86%

Yes

Female

76%

Yes

Wynn Resorts Customer Loyalty Score by Ethnicity

Wynn Resorts's Customer Loyalty score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Wynn Resorts.

out of 100

Caucasian

out of 100

African American/Black

out of 100

Asian or Pacific Islander

100

out of 100

Other

Wynn Resorts Customer Loyalty Score by Age

Wynn Resorts's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Wynn Resorts.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 85%	18-25	85%
26-30 70%	26-30	70%
31-35 70%	31-35	70%
36-40 55%	36-40	55%
41-45 100%	41-45	100%
46-50 78%	46-50	78%
51-55 78%	51-55	78%
56-60 100%	56-60	100%
61-65 82%	61-65	82%
66+ 87%	66+	87%

Wynn Resorts Customer Loyalty Score by Usage

Wynn Resorts's Customer Loyalty score was rated the highest by customers who have used Wynn Resorts's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	70%
1 to 2 Years	89%
2 to 5 Years	84%
5 to 10 Years	74%
Over 10 Years	80%

Wynn Resorts Customer Loyalty Score by Industry

Wynn Resorts's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	55%
Accounting	70%
Healthcare, Hospitals and Medicine	70%
Hospitality	70%

Wynn Resorts Customer Loyalty vs. Competitors

Compared to its competitors, Wynn Resorts's Customer Loyalty score is rated right above Station Casinos, and is preceded by Caesars Entertainment.

COMPANY		Customer Loyalty Score
	Caesars Entertainment	80%
	Wynn Resorts	78%
	Station Casinos	78%
	MGM Resorts International	77%
	Century Casinos	74%
	Las Vegas Sands	63%

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Customer Loyalty for Other Travel and Hospitality Brands

In the Travel and Hospitality industry, Wynn Resorts's Customer Loyalty score is rated right above Starbucks, and is preceded by Ritz-Carlton.

COMPANY		Customer Loyalty Score
	In-N-Out Burger	88%
	Southwest Airlines	85%
	Delta Air Lines	83%
	Dunkin'	80%
	Ritz-Carlton	80%
	Wynn Resorts	78%
	Starbucks	78%
	Chipotle	76%
	Airbnb	76%

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Wynn Resorts Product Quality

4/5

Wynn Resorts has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Wynn Resorts Product Information

Wynn Resorts’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Hospitality industry rated Wynn Resorts's product the highest. Reviewers from the Tech industry rated Wynn Resorts the lowest at 3.1.

Website: http://www.wynnlasvegas.com/

Company Size: 10,000+ Employees

Industry

Travel

Quick Insights into Wynn Resorts Product Quality

Wynn Resorts's Product Quality score was rated highest by customers ages 61-65, and rated lowest by customers from the Tech industry.

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Ranked Wynn Resorts Product Quality the Highest

61-65	4.6
Hospitality	4.6
5 to 10 Years	4.5

Ranked Wynn Resorts Product Quality the Lowest

2 to 5 Years	3.4
51-55	3.2
Tech	3.1

Wynn Resorts Product Quality Score by Gender

Wynn Resorts's Product Quality score was rated 3.9 by both Female and Male customers on Comparably.

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Male

3.9/5

Female

3.9/5

Wynn Resorts Product Quality Score by Ethnicity

Wynn Resorts's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 4.1	Caucasian	4.1
African American/Black 4.5	African American/Black	4.5
Asian or Pacific Islander 3.5	Asian or Pacific Islander	3.5
Other 3.8	Other	3.8

Wynn Resorts Product Quality Score by Age

Wynn Resorts's Product Quality score was rated the highest by customers ages 61-65, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 3.3	18-25	3.3
26-30 4.3	26-30	4.3
31-35 3.5	31-35	3.5
36-40 4.1	36-40	4.1
41-45 4.3	41-45	4.3
46-50 3.2	46-50	3.2
51-55 3.2	51-55	3.2
56-60 4.5	56-60	4.5
61-65 4.6	61-65	4.6
66+ 4.2	66+	4.2

Wynn Resorts Product Quality Score by Usage

Wynn Resorts's Product Quality score was rated the highest by customers who have used Wynn Resorts's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.5
1 to 2 Years	4.4
2 to 5 Years	3.4
5 to 10 Years	4.5
Over 10 Years	3.9

Wynn Resorts Product Quality Score by Industry

Wynn Resorts's Product Quality score was rated the highest by Hospitality industry customers, and the lowest by Tech industry customers.

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Tech	3.1
Accounting	3.5
Healthcare, Hospitals and Medicine	3.8
Hospitality	4.6

Wynn Resorts Product Quality vs. Competitors

Compared to its competitors, Wynn Resorts's Product Quality score is rated right above Las Vegas Sands.

COMPANY		Product Quality Score
	Wynn Resorts	4/5
	Las Vegas Sands	3.8/5
	MGM Resorts International	3.4/5
	Station Casinos	3.2/5
	Caesars Entertainment	2.7/5
	Century Casinos	2.6/5

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Product Quality for Other Travel and Hospitality Brands

In the Travel and Hospitality industry, Wynn Resorts's Product Quality score is rated right above Chipotle, and is preceded by Ritz-Carlton.

COMPANY		Product Quality Score
	In-N-Out Burger	4.5/5
	Southwest Airlines	4.1/5
	Starbucks	4.1/5
	Delta Air Lines	4.1/5
	Ritz-Carlton	4/5
	Wynn Resorts	4/5
	Chipotle	3.8/5
	Airbnb	3.7/5
	Dunkin'	3.6/5

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Wynn Resorts Pricing

Wynn Resorts ROI & Value For Money

3.8/5

Wynn Resorts has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.

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Wynn Resorts Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry. The users from the Tech industry think that they had the lowest ROI from Wynn Resorts.

Quick Insights into Wynn Resorts ROI

Wynn Resorts's ROI score was rated highest by customers ages 66+, and rated lowest by customers who have used Wynn Resorts's products/services for Less than 1 Year.

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Ranked Wynn Resorts ROI the Highest

66+	4.3
5 to 10 Years	4.1
Male	3.9

Ranked Wynn Resorts ROI the Lowest

Tech	2.9
46-50	2.5
Less than 1 Year	2.5

Wynn Resorts ROI Score by Gender

Male customers rated Wynn Resorts's ROI score 0.8 stars higher than Female customers.

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Male

3.9/5

Female

3.1/5

Wynn Resorts ROI Score by Ethnicity

Wynn Resorts's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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Summary	Ethnicity	Score
Caucasian 3.6	Caucasian	3.6
African American/Black 3.2	African American/Black	3.2
Asian or Pacific Islander 3.7	Asian or Pacific Islander	3.7
Other 3.3	Other	3.3

Wynn Resorts ROI Score by Age

Wynn Resorts's ROI score was rated the highest by customers ages 66+, and the lowest by customers ages 46-50.

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Summary	Age	Score
18-25 3.1	18-25	3.1
26-30 3.5	26-30	3.5
31-35 4.1	31-35	4.1
36-40 3.1	36-40	3.1
41-45 4	41-45	4
46-50 2.5	46-50	2.5
51-55 3.4	51-55	3.4
56-60 4	56-60	4
61-65 3.7	61-65	3.7
66+ 4.3	66+	4.3

Wynn Resorts ROI Score by Usage

Wynn Resorts's ROI score was rated the highest by customers who have used Wynn Resorts's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.5
1 to 2 Years	3.7
2 to 5 Years	3.8
5 to 10 Years	4.1
Over 10 Years	3.5

Wynn Resorts ROI Score by Industry

Wynn Resorts's ROI score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Tech industry customers.

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Tech	2.9
Accounting	3.2
Healthcare, Hospitals and Medicine	3.8
Hospitality	3.8

Wynn Resorts Pricing vs. Competitors

Compared to its competitors, Wynn Resorts's ROI score is rated right above Las Vegas Sands.

COMPANY		Pricing Score
	Wynn Resorts	3.8/5
	Las Vegas Sands	3.7/5
	MGM Resorts International	3.3/5
	Station Casinos	3/5
	Caesars Entertainment	2.7/5
	Century Casinos	2.5/5

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ROI for Other Travel and Hospitality Brands

In the Travel and Hospitality industry, Wynn Resorts's ROI score is rated right above Ritz-Carlton, and is preceded by Delta Air Lines.

COMPANY		Pricing Score
	In-N-Out Burger	4.4/5
	Southwest Airlines	4/5
	Delta Air Lines	3.9/5
	Wynn Resorts	3.8/5
	Ritz-Carlton	3.8/5
	Starbucks	3.6/5
	Airbnb	3.5/5
	Chipotle	3.5/5
	Dunkin'	3.4/5

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Wynn Resorts Customer Satisfaction (CSAT)

Wynn Resorts Customer Satisfaction (CSAT) Score

71 / 100

Wynn Resorts has an overall Customer Satisfaction score of 71 rated by its users and customers.

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Very Satisfied	54%
Satisfied	17%
Neither Satisfied nor Dissatisfied	12%
Dissatisfied	5%
Very Dissatisfied	12%

Very Satisfied

54%

Satisfied

17%

Neither Satisfied nor Dissatisfied

12%

Dissatisfied

Very Dissatisfied

12%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Wynn Resorts Customer Satisfaction

Wynn Resorts's Customer Satisfaction score was rated highest by Other customers, and rated lowest by customers ages 51-55.

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Ranked Wynn Resorts Customer Satisfaction the Highest

Other	100%
1 to 2 Years	86%
61-65	80%

Ranked Wynn Resorts Customer Satisfaction the Lowest

Female	64%
2 to 5 Years	57%
51-55	50%

Wynn Resorts Customer Satisfaction Score by Gender

Male customers rated Wynn Resorts's Customer Satisfaction score 11 points higher than Female customers.

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75 / 100

Male

	Very Satisfied	54%
	Satisfied	21%
	Neither Satisfied nor Dissatisfied	4%
	Dissatisfied	4%
	Very Dissatisfied	17%

64 / 100

Female

	Very Satisfied	50%
	Satisfied	14%
	Neither Satisfied nor Dissatisfied	14%
	Dissatisfied	7%
	Very Dissatisfied	15%

Wynn Resorts Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Wynn Resorts' Customer Satisfaction (CSAT) score was rated 66% according to Caucasian users and customers.

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66 / 100

Very Satisfied	54%
Satisfied	12%
Neither Satisfied nor Dissatisfied	3%
Dissatisfied	12%
Very Dissatisfied	19%

Very Satisfied

54%

Satisfied

12%

Neither Satisfied nor Dissatisfied

Dissatisfied

12%

Very Dissatisfied

19%

CSAT according to African American/Black

Wynn Resorts' Customer Satisfaction (CSAT) score was rated 75% according to African American/Black users and customers.

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75 / 100

Very Satisfied	50%
Satisfied	25%
Neither Satisfied nor Dissatisfied	25%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

50%

Satisfied

25%

Neither Satisfied nor Dissatisfied

25%

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Wynn Resorts' Customer Satisfaction (CSAT) score was rated 83% according to Asian or Pacific Islander users and customers.

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83 / 100

Very Satisfied	50%
Satisfied	33%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

50%

Satisfied

33%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

Very Dissatisfied

CSAT according to Other

Wynn Resorts' Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.

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100 / 100

Very Satisfied	33%
Satisfied	67%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

33%

Satisfied

67%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

Wynn Resorts Customer Satisfaction Score by Age

Wynn Resorts's Customer Satisfaction score was rated the highest by customers ages 61-65, and the lowest by customers ages 51-55.

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100

Breakdown

Age

Score

18-25

67%

36-40

50%

46-50

75%

51-55

50%

56-60

60%

61-65

80%

66+

71%

Wynn Resorts Customer Satisfaction Score by Usage

Wynn Resorts's Customer Satisfaction score was rated the highest by customers who have used Wynn Resorts's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	67
1 to 2 Years	86
2 to 5 Years	57
5 to 10 Years	83
Over 10 Years	67

Wynn Resorts Customer Satisfaction Score by Industry

Wynn Resorts's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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Tech	75
Accounting	75
Healthcare, Hospitals and Medicine	67
Hospitality	75

Wynn Resorts Customer Satisfaction vs. Competitors

Compared to its competitors, Wynn Resorts's Customer Satisfaction score is rated right above MGM Resorts International, and is preceded by Las Vegas Sands.

COMPANY		Customer Satisfaction (CSAT) Score
	Las Vegas Sands	85%
	Wynn Resorts	71%
	MGM Resorts International	58%
	Station Casinos	55%
	Caesars Entertainment	46%
	Century Casinos	36%

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Customer Satisfaction for Other Travel and Hospitality Brands

In the Travel and Hospitality industry, Wynn Resorts's Customer Satisfaction score is rated right above Dunkin', and is preceded by Airbnb.

COMPANY		Customer Satisfaction (CSAT) Score
	In-N-Out Burger	87%
	Starbucks	84%
	Southwest Airlines	81%
	Delta Air Lines	79%
	Ritz-Carlton	78%
	Airbnb	72%
	Wynn Resorts	71%
	Dunkin'	65%
	Chipotle	62%

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Wynn Resorts Customer Service

4/5

Wynn Resorts has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Wynn Resorts's Customer Service

Address

3131 Las Vegas Boulevard South, Las Vegas, NV

Website

http://www.wynnlasvegas.com/

Phone Number

702-770-7555

Quick Insights into Wynn Resorts Customer Service

Wynn Resorts's Customer Service score was rated highest by customers who have used Wynn Resorts's products/services for 5 to 10 Years, and rated lowest by customers ages 51-55.

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Ranked Wynn Resorts Customer Service the Highest

5 to 10 Years	4.9
Other	4.6
26-30	4.5

Ranked Wynn Resorts Customer Service the Lowest

Less than 1 Year	3.3
Accounting	3
51-55	2.6

Wynn Resorts Customer Service Score by Gender

Male customers rated Wynn Resorts's Customer Service score 0.4 stars higher than Female customers.

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Male

4/5

Female

3.6/5

Wynn Resorts Customer Service Score by Ethnicity

Wynn Resorts's Customer Service score was rated the highest by Other customers, and the lowest by African American/Black customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.9	Caucasian	3.9
African American/Black 3.5	African American/Black	3.5
Asian or Pacific Islander 3.6	Asian or Pacific Islander	3.6
Other 4.6	Other	4.6

Wynn Resorts Customer Service Score by Age

Wynn Resorts's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 51-55.

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100

Summary	Age	Customer Service Score
18-25 3.5	18-25	3.5
26-30 4.5	26-30	4.5
31-35 4.1	31-35	4.1
36-40 4	36-40	4
41-45 4	41-45	4
46-50 3.6	46-50	3.6
51-55 2.6	51-55	2.6
56-60 4.4	56-60	4.4
61-65 4.5	61-65	4.5
66+ 3.8	66+	3.8

Wynn Resorts Customer Service Score by Usage

Wynn Resorts's Customer Service score was rated the highest by customers who have used Wynn Resorts's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.3
1 to 2 Years	4.4
2 to 5 Years	3.8
5 to 10 Years	4.9
Over 10 Years	3.5

Wynn Resorts Customer Service Score by Industry

Wynn Resorts's Customer Service score was rated the highest by Hospitality industry customers, and the lowest by Accounting industry customers.

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Tech	3.1
Accounting	3
Healthcare, Hospitals and Medicine	3.8
Hospitality	4.1

Wynn Resorts Customer Service vs. Competitors

Compared to its competitors, Wynn Resorts's Customer Service score is rated right above Las Vegas Sands.

COMPANY		Customer Service Score
	Wynn Resorts	4/5
	Las Vegas Sands	3.7/5
	MGM Resorts International	3.3/5
	Station Casinos	3/5
	Caesars Entertainment	2.8/5
	Century Casinos	2.7/5

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Customer Service for Other Travel and Hospitality Brands

In the Travel and Hospitality industry, Wynn Resorts's Customer Service score is rated right above Delta Air Lines, and is preceded by Starbucks.

COMPANY		Customer Service Score
	In-N-Out Burger	4.5/5
	Southwest Airlines	4.1/5
	Starbucks	4.1/5
	Wynn Resorts	4/5
	Delta Air Lines	4/5
	Ritz-Carlton	4/5
	Chipotle	3.6/5
	Airbnb	3.5/5
	Dunkin'	3.4/5

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Wynn Resorts as an Employer

2.8/5

Wynn Resorts has a 2.8/5 stars for its overall company culture rated by their employees

top

40%

CEO of Wynn Resorts

Matthew Maddox

In the Top 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Wynn Resorts scored a 25 for Net Promoter Score and a 12 for Employee Net Promoter Score. NPS gauges how likely a customer of Wynn Resorts would recommend the brand to a friend. ENPS measures how likely Wynn Resorts employees would recommend working at Wynn Resorts to a friend.

Net Promoter Score

NPS Score

56%	Promoters
13%	Passive
31%	Detractors

Employee Net Promoter Score

eNPS Score

49%	Promoters
14%	Passive
37%	Detractors

Global Ranking Snapshot

Wynn Resorts is ranked #156 in the Global Top 100 Brands. It ranks just behind DoorDash and just ahead of Activision.

RANK			INDUSTRY
154	Deloitte (US)	Joe Ucuzoglu	Business and Consumer Services
155	DoorDash	Tony Xu	Tech
156	Wynn Resorts	Matthew Maddox	Travel and Hospitality
157	Activision	Bobby Kotick	Media and Entertainment
158	Harley-Davidson	Matthew Levatich	Automotive and Transportation
159	Chevron Corporation	Michael Wirth	Energy and Manufacturing
160	Universal Studios	Ronald Meyer	Media and Entertainment

Travel and Hospitality Ranking Snapshot

Wynn Resorts is ranked #19 in the Travel and Hospitality Industry. It ranks just behind United Airlines and just ahead of Universal Studios.

RANK		Location
17	Taco Bell	Irvine, CA
18	United Airlines	Chicago, IL
19	Wynn Resorts	Las Vegas, NV
20	Universal Studios	Universal City, CA
21	Hyatt	Chicago, IL
22	MGM Resorts International	Las Vegas, NV
23	SpaceX	Hawthorne, CA