Alorica Business Development Department Employee Reviews | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica Business Development Department Employee Reviews

Briefly describe your overall experience at your company

A company that really listens to its employees.

Review from Business Development Dept

So proud to belong to something great and amazing.

Review from Business Development Dept

The overall experience has been lukewarm

Review from Business Development Dept

What do you like best about the leadership team?

Leadership Reviews

The executive team members have the employees as priorities.

Review from Business Development Dept

Always guides you and helps you grow.

Review from Business Development Dept

The prompt decision making in leadership

Review from Business Development Dept

At least my team knows how to work, specially my boss.

Review from Business Development Dept

Consistent interest to grow the company to be competitive and win.

Review from Business Development Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Alorica yet.
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What is the best part about your compensation package?

Compensation Reviews

The best part is that I didnt need explanation. More of if was submitted to my medical group than anywhere else.

Review from Business Development Dept

The compensation eventually matches the tasks during career growth.

Review from Business Development Dept

Basic Pay, Allowance and Health Card

Review from Business Development Dept

Very fair compensation plans aligned to clearly outlined goals and outcomes.

Review from Business Development Dept

I like that my performance now is directly connected to my overall all compensation.

Review from Business Development Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Fair hikes based on the KPIs achieved as compared to team members

Review from Business Development Dept

It's obvious that we get paid less than other companies, the only thing that people is doing here is either capitalize themselves to leave or learn enough to jump to another decent company with much better salary for our knowledge.

Review from Business Development Dept

Reference resources like salary.com to maintain competitive in what's being offered for similar roles by geographic location.

Review from Business Development Dept

I think our benefits could be reexamined from a standpoint of out of pocket expenses and more inclusive of mental health benefits having come out of the pandemic.

Review from Business Development Dept

What are some of the best things about your team?

Team Reviews

Strong, very well distributed team.

Review from Business Development Dept

We help and learn from each other. Teamwork and relationship

Review from Business Development Dept

quick; hard workers; smart; supportive

Review from Business Development Dept

Collaborative and always willing to help if they can!

Review from Business Development Dept

Involved, passionate, engaged, insightful, committed, dedicated, leaders, and respectful

Review from Business Development Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

People need to stop looking only for themselves and start working as a team. But that will never happen if we have this competence work enviroment. You will never give a hand to the other if that may cause he gets higher than you.

Review from Business Development Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The company really tries to balance work with social interactions and fun activities.

Review from Business Development Dept

Multi-culture. Our group belongs to different parts of the world and we respect and appreciate each other.

Review from Business Development Dept

I feel like a family in my team.

Review from Business Development Dept

My team, and my boss.

Review from Business Development Dept

Not always consistent but I see the efforts being made from the Communications team which helps offset some of the other noise happening at a specific group level

Review from Business Development Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

None. Taken. Nothing supprted. Grievsnce or Severance.

Review from Business Development Dept

The interview process is very interactive and it has tests to filter abilities.

Review from Business Development Dept

Every interview is a nightmare. hahaha but i made a friend.

Review from Business Development Dept

they made me comfortable during interview

Review from Business Development Dept

Hiring people shouldn't be encaused to fill up a space but to search people qualified for the job. You are hiring agents that have no computer skills and Managers without basic Excel abilities at all.

Review from Business Development Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

I've grown inside the company and landed on a team that is mainly focused on helping other fellow employees.

Review from Business Development Dept

A very good relationship with coworkers.

Review from Business Development Dept

I like working on variety of projects

Review from Business Development Dept

Comradery and support from work peers

Review from Business Development Dept

Challenged; rewarded for outcomes; acknowledged for effort and drive; engaging environment; Employees care about their work.

Review from Business Development Dept

What's going wrong and how can it be improved?

Outlook Reviews

Managers treat you like you are disposable. The fact that you can be replaced does not entitle anyone to exploit you at work. The abuse of power and his way of unjustifiably firing people by threatening them with things that never happened is very serious.

Review from Business Development Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Alorica yet.
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What would you most like to see improved at your company?

Outlook Reviews

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