Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Good learning place; Co-workers at times becomes difficult.
What makes you most happy at work?
I like working on variety of projects
What do you like best about the leadership team?
The prompt decision making in leadership
What is most positive about the culture and environment at your company?
I feel like a family in my team.
What did you like most about the interview process?
they made me comfortable during interview
What are some of the best things about your team?
quick; hard workers; smart; supportive
Why do you feel undervalued and what would make you feel better about your compensation?
Fair hikes based on the KPIs achieved as compared to team members
Other Employee Reviews for Alorica
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