Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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A company that really listens to its employees.
What do you like best about the leadership team?
The executive team members have the employees as priorities.
What is the best part about your compensation package?
The compensation eventually matches the tasks during career growth.
What are some of the best things about your team?
Strong, very well distributed team.
What is most positive about the culture and environment at your company?
The company really tries to balance work with social interactions and fun activities.
What did you like most about the interview process?
The interview process is very interactive and it has tests to filter abilities.
What makes you most happy at work?
I've grown inside the company and landed on a team that is mainly focused on helping other fellow employees.
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