Big Lots Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
The way they treat every associate with respect
Review from Sales Dept
They are very understanding and they care about their employees
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The managers at my store are the best I've ever worked for. Amazing people as well as managers.
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I partially like the relaxed atmosphere that they provide.
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They are very understanding of my schedule needs and personal attributes.
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What does the leadership team need to get better at?
Truth, dignity, civility, respect, friendliness, kindness, compassion.
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Some of my managers don’t really care about their job
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Training and guiding new associates teaching them how stocking items correctly effects the store. Stop holding and hiding items for when they go clearance or markdown more
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How they talk to employees
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The leaders need to improve everything
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What is the best part about your compensation package?
It is Very easy and beneficial
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The ridiculously high employee discount; 20% off normal items, 30% if it's furniture.
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2% to my 2% in my Ira, love all the help I can get as I started my retirement savings late in life.
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being paid weekly is the best
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Only part time, no benefits
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Why do you feel undervalued and what would make you feel better about your compensation?
We are the front-line workers who make or break Big Lots profits. We sign up the customers for Rewards, we upsell, we are the face of the company and treated poorly with no gratitude.
Review from Sales Dept
A 1 or 2 dollor raise would help
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I get treated with no respect , but get paid low
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Long work hours, little pay
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they dont care about you just keep the product out, better pay would help
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What are some of the best things about your team?
They are fun to work with
Review from Sales Dept
I love my coworkers, and enjoy spending time with them. The bosses act like they’re on the same level as us, and are friendly, but can still give orders and people will listen because they are respect
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I enjoy stocking and recovery
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We all work together and make sure none of us are stuck doing one thing the whole shift
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Always ready to help out and make sure the store is running smoothly
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What do your coworkers need to improve and how could you work together better?
It's to late for anything like that.
Review from Sales Dept
Coworkers have little emotional intelligence, common sense; they are immature, selfish, don't look out for each other, lie, gossip and do as little as possible.
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Leadership needs to show and enforce TEAM WORK, managers could try to engage with associates instead of having them wander the store during "recovery"
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They need to stop being rude
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Communication. If they talked to their employees as if they were humans, I imagine a lot more work could be done.
Review from Sales Dept
What is most positive about the culture and environment at your company?
Be able to see my friends and talking to nice custumors
Review from Sales Dept
I get to interact with many people throughout the day, most of them nice. I also enjoy how close the workers feel.
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The employees make it fun
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Interacting with customers and having a good relationship with management
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Very easy and go with the flow. Even when it's busy, it's still super fun and has a great energy
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What needs to change to make the company culture better?
Full time hours for proper customer service. Get rid of corp employees that dont know how stores are ran. Get rid of lazy district managers
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Rewarding loyal hardworking employees and whatnot.
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It's a cloud of toxicity and back stabbing lies.
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Again, proper communication ane training
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better management and training of employees
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What did you like most about the interview process?
Quick and easy. Fast onboarding.
Review from Sales Dept
I was hired on the spot
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How short and easygoing it was.
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The questions asked both ways
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It was fast and easy
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What would you improve about your company's interview process?
The manager need to ask better questions
Review from Sales Dept
What makes you most happy at work?
Every day is different! Nothing is ever the same!
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Having a good conversation and working
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Having fun and chatting with my coworkers.
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Being productive while engaging with customers
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The co workers make it non stop
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What's going wrong and how can it be improved?
The managers need to be fired and replace with better ones
Review from Sales Dept
When people first start working there, they throw you on a computer and expect you to be trained that way. When you actually get put to work, and ask for help because you are confused, there is a sense of attitude from even managers. Like its not my fault the computer didnt teach me right
Review from Sales Dept
better employees more hours to do all this work
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Give stores hours to be able to do proper customer service. Get rid of the worthless surveys get rid of the lying mystery shoppers. Its sad the we do the hard work while ceos sit on their butts and get the big bucks
Review from Sales Dept
The CEO is bleeding money into failing remodels and making up for lost profits by laying off 4000 members of management and cutting store hours to the bare minimum. Stores are failing and good employees are being driven out by unrealistic expectations and cuts.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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