Chili's Sales Department Employee Reviews
Briefly describe your overall experience at your company
always getting screwed over and then having less money each and every day.
Review from Sales Dept
What do you like best about the leadership team?
When it is busy the general manager will fill in wherever needed
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Nothing this team is horrible
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the only people that take leadership in my restaurant are the trainers and our kitchen manager are the only people that really take on the leadership and they do a better job than our FOH manager and general manager.
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They are helpful and always answer any questions
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They were always nice and fun.
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What does the leadership team need to get better at?
Listening to their employees better
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I have never been more embarrassed by the company than I am today. We have sacrificed all quality strictly for quantity. Corporate structures the company to take from servers to pay cooks rather than paying them a fair wage themselves. You people are pathetic and should be ashamed of yourselves.
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Treating employees better and not yelling at employees in front of customers
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Not playing favourites and not holding ex employees alcohol cards
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That their employees are humans and not working machines that they just work to death.
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What is the best part about your compensation package?
I've yet to have any compensation packaging.
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50 percent off and food
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Being compensated for my hard work
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I did not have a compensation package.
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The best part is that I get compensated
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Why do you feel undervalued and what would make you feel better about your compensation?
When I originally had gotten hired in January, I applied for the bartender position, got hired for the bartender's position, was told several times that I was going to get moved up, and kept getting passed by because of Kevin's personal feelings towards me.
Review from Sales Dept
I' m not being paid the same amount as my coworkers. I'm told to spend my entire day here but they put me on 2-3 hour breaks. I'm not gettinf enough hours.
Review from Sales Dept
Chilis started hiring food runners recently and that is a way that chilis is stealing money from servers. Staff members are already underpaid. Now they want servers to pay for the new runners. Chilis doesnt need runners. They need to focus on back of the house. We need more and better cooks instead.
Review from Sales Dept
Honestly to be treated like the 26 year old service industry professional that I strive to be on an everyday basis. Treating people like they have a life outside of Chilis would be nice and not disrespecting approved time off especially when it comes to kids would help.
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my managers refuse to listen to employee ideas for helping the store
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What are some of the best things about your team?
The other servers will step up for you without question.
Review from Sales Dept
My coworkers are going through the same thing that I am and we try our best to help each other out, but some of them end up working 8 days in a row doubles. I respect my coworkers, but not management for the most part.
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I work with good people. Unfortunately, they are mistreated as much as I am by both management and corporate.
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We all get a long and know how to get our work done
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Everyone outside of management is nice and does their job. Meanwhile management yells at everyone or employees refuse to pick up their tips because of certain managers that working
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What do your coworkers need to improve and how could you work together better?
Team work and managers who treat all empolyess equal
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Communication . Our store doesnt have meetings
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Better leadership, responsibility, accountability, team work. Instead of this mentality that its someone else's job instead of theirs.
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Some coworkers are great to work with while others are judgement but many of the negative ones have already been quitting. Everyones quitting.
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Work together as a team
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What is most positive about the culture and environment at your company?
Not much. Its not the company necessarily, but our own culture that keeps us going. For the most part the higher ups let us do our thing as long as we're bringing in money. So that. That's the positive.
Review from Sales Dept
The team work between team members is th best that we can get, but some of the managers are ridiculous. They should be removed. They dont know how to be supportive managers. They only know how to power trip.
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our staff is very kind and friendly and we all learned to REALLY work as a team and not make it a free for all deal.
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Clocking out and leaving the building
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our GM is a very fair person
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What needs to change to make the company culture better?
Managers need to pay attention more. Not all cooks care about working as a team. Not all cooks are there to be friendly. Not all General Managers do their job effectively. Pay attention.
Review from Sales Dept
Get better managers. Lower the tip out.
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The managers need to not talk badly about their employees to other employees
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Management needs to treat their employees like human beings not robots that can work 10-13 hour doubles multiple days in a row with no help and no buying me an old timer doesn't help.
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The management at my store was absolutely ridiculous. The managers did not know how to speak to their employees correctly and effectively to handle situations.
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What did you like most about the interview process?
Online training was nice, using the tablet aswell.
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Friendly manager and flexible with my schedule
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Nothing really stood out i was asked if I was 18 and then I automatically got the job
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the day i applied was the day i got a call back for an interview
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It was more than half a decade ago when I could tell the managers that interviewed me and that I subsequently worked for at the time actually cared for me as a person.
Review from Sales Dept
What would you improve about your company's interview process?
It was fine. But dont wait a month after telling someone they're hired to get back to them. It makes people think that perhaps they were not hired?
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Better managers and better questions
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Hire people that want to work, a lot of new hires quit within the first two weeks
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Making it much shorter and less questions
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The managers need to be on time
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What makes you most happy at work?
Seeing someone enjoy the food I gave them, my interactions with them.
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When I can meet all the requirements of my customer
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When my GM isn't there
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cleavage - can't get enough of that stuff!
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Seeing my coworkers, who never fail to put a smile on my face.
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What's going wrong and how can it be improved?
Pay people. Simple. Pay people more. Your profits will hurt. The investors will be upset. But growth at all cost will catch up with you. It's not sustainable. Just pay people more.
Review from Sales Dept
Customers think we are a joke. South Parker Chilis was one of the 1st to go to 100% and we consistently have to close tables because our staff is exhausted or the employees they treat like royalty chose to not show up again today.
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not having coworkers twll me to leave
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management team needs to be rearranged or retrained
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More people in every part of the house needed to be hired. There were not enough workers, so many part-time workers were working 40+ hours per week just to stay afloat.
Review from Sales Dept
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