Concentrix Customer Support Department Employee Reviews

Very friendly and supportive environment

Review from Customer Support Dept · Posted 2 days ago

My overall experience has been okay. It could definitely be better, but I won’t complain. There are positives, and there’s room for improvement, and I try to focus on getting the work d

Review from Customer Support Dept · Posted a month ago

its been a roller costar but i love working here

Review from Customer Support Dept

My overall experience has been really positive because of the supportive environment. I love that my team is always there to help whenever they're needed, and that collaborative spirit is exactly what helps me continue to grow every day!

Review from Customer Support Dept

It has been a great experience learning new skills and get to work with some great people

Review from Customer Support Dept

They genuinely care about their employees and are very down to earth

Review from Customer Support Dept · Posted 2 days ago

They listen and are flexible when I need help

Review from Customer Support Dept

they care to help us learn

Review from Customer Support Dept

My Team Lead genuinely cares and supports me though the struggles of everyday life that may affect my work performance and it helps me feel more confident and secure in doing my best work.

Review from Customer Support Dept

What I love most is that they’re always there to lend a hand whenever I ne

Review from Customer Support Dept

The leadership team needs to get better at truly caring about the people who do the work; showing real, consistent care through actions, not just words, while strengthening communication, follow?

Review from Customer Support Dept · Posted a month ago

I´m not sure w

Review from Customer Support Dept

Caring about me as a person

Review from Customer Support Dept

Communication Empathy Teamwork Recognition More structure. More support.

Review from Customer Support Dept

Less manipulation and power trip

Review from Customer Support Dept

The best part of the compensation package is that it is fair.

Review from Customer Support Dept

Medical aid discount for my son

Review from Customer Support Dept

thx for everything its good

Review from Customer Support Dept

subjective, often balancing competitive salary with benefits like comprehensive health insurance, retirement matching, and, increasingly, remote work flexibility

Review from Customer Support Dept

it's sufficient enough for me

Review from Customer Support Dept

It is one of the lowest paying Jobs I have been in despite the number of duties and responsibilities we have on a daily basis

Review from Customer Support Dept · Posted 2 days ago

I feel undervalued because my compensation isn’t aligned with what similar roles earn elsewhere. A raise, along with benefits like a pension plan and

Review from Customer Support Dept · Posted a month ago

Do not wish to answer.

Review from Customer Support Dept

i wish we get paid more or can take off work with out always having enough pto.

Review from Customer Support Dept

"I feel my current compensation doesn't fully reflect the impact of my work or the rising cost of living here in NC, where a living wage for a single adult is now over $22/hour. What would make me feel more valued is an adjustment toward the market average and the introduction of family leave.

Review from Customer Support Dept

All friendly and easy to get along with

Review from Customer Support Dept · Posted 2 days ago

One of the best things about my team is how we genuinely help each other. The collaboration is fantastic, and we create our own fun while getting the job done. Even with multiple teams on site, ours feels especially supportive and connected.

Review from Customer Support Dept · Posted a month ago

We all work together well.

Review from Customer Support Dept

we can take a joke

Review from Customer Support Dept

My coworkers are one of the best things about my day. My team is full of intelligent, capable people who support and genuinely enjoy working with each other!

Review from Customer Support Dept

Communication skills and working as a team.

Review from Customer Support Dept

Not having favorites during different shifts. We are one and should work like one. There's lack of communication with morning vs evenings and I have addressed multiple times but nothing has happened. There is little to no coaching happening from a few on the team.

Review from Customer Support Dept

We need to build better relationships between us, not just through casual work-related chats but to create an environment of friendship

Review from Customer Support Dept

Lots of support available and opportunities for growth

Review from Customer Support Dept · Posted 2 days ago

The most positive parts of the culture are the great coffee and the flexibility to attend my medical appointments without stress. Those small but meaningful supports make the environment feel more manageable and positive.

Review from Customer Support Dept · Posted a month ago

What I love most about the culture at Concentrix is how inclusive and supportive everyone is. It really feels like a "One Team" environment where my colleagues are always there to help whenever they're needed.

Review from Customer Support Dept

I think the companies open door policy is a huge deal

Review from Customer Support Dept

The most positive thing about the culture and environment is that we are all accepted for who we are.

Review from Customer Support Dept

the company needs to take a look on the schedules and the violation of the working days.

Review from Customer Support Dept

employee well-being , transparent communication

Review from Customer Support Dept

Music on the hallways and common areas

Review from Customer Support Dept

better pay, bonus, incentives, meal allowance, yearly progression, yearly bonus

Review from Customer Support Dept

The people I met during the process.

Review from Customer Support Dept

Interacting with people and getting to help them

Review from Customer Support Dept · Posted 2 days ago

What makes me happiest at work is having my work bestie around and the days when the coffee machine actually works. Those small moments of connection and comfort make the day feel lighter and more enjoyable.

Review from Customer Support Dept · Posted a month ago

certain things make me happy

Review from Customer Support Dept

We do good work, and doing good work makes me feel good.

Review from Customer Support Dept

What makes me most happy at work is the supportive environment we've built here. I love knowing that my team is always there to help whenever they're needed, and that sense of collaboration really helps me continue to grow every day!

Review from Customer Support Dept

Again I have given this organisation the best that i can, but feel that i am only remebered when there is a need for a photo op. But inclusivity and change i haven't seen it and we have the EE Plan stating the but no inquiry is made, and now after working so hard to get off the dialer, I'm back agai

Review from Customer Support Dept

the pay is so low that we can't afford to buy our needs

Review from Customer Support Dept

the work intensity and the break times

Review from Customer Support Dept

the problem is not the company, nor the project I'm inserted in, but my Mental Health. Sometimes I feel anxious and there are times that I work so fast and then boom, I feel bored, and tired

Review from Customer Support Dept

Everyone should be treated the same no matter who thay are . Opportunities should be available to everyone that is performing well. Our performance should not be overlooked. We should feel valued. There is no perks forworking here and doing hard work.You just get more work added on with no recognit

Review from Customer Support Dept