Cotopaxi Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Their ability to listen and answer questions when asked. The ability to just be able to talk to them whenever makes it a great place to learn and work.
Review from Customer Support Dept
They give us a lot of autonomy in getting done what we need to - but with that power they expect quality and hold us to high expectations! Amazing company dynamic!!
Review from Customer Support Dept
Our leadership team offers employees empowerment by giving them as much guidance and support as they need, but also allowing them the freedom to take on projects outside of their role.
Review from Customer Support Dept
What does the leadership team need to get better at?
The leadership team is good but could work on leading the company at a more realistic growth rate and not setting up some employees for failure in order to reach unattainable goals.
Review from Customer Support Dept
What is the best part about your compensation package?
Equity/Options in place for Cotopaxi piece of the pie :)
Review from Customer Support Dept
In the Wild time! 10% of my paid work week must be spent doing my activity of choice (i.e. hiking, climbing, etc.)
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay equals more passion.
Review from Customer Support Dept
What are some of the best things about your team?
That they're some of my best friends.
Review from Customer Support Dept
Each one of them is committed and determined to see the success of Cotopaxi grow. They do a lot for us and we want to do a lot for them!!
Review from Customer Support Dept
Our team is very supportive of each other and efficient in our work.
Review from Customer Support Dept
Everyone is super chill and fun.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
We're actually committed to our goals and we want to work towards that.
Review from Customer Support Dept
Smiles all over the place. Fun and effective off-sites. Where much is given, much is expected - hard work and dedication while also having fun is expected!
Review from Customer Support Dept
Everyone is very positive about their day to day work and about each other. You don't hear gossip and if someone complains, a solution or light hearted joke is not far behind.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
That they tested more for social interaction and communication rather than skills and knowledge. They already knew my skills and knowledge coming into the interview from my resume.
Review from Customer Support Dept
Received a one-on-one interview with Davis Smith - "Founding Father", "Mr. Godfather", CEO upon even just an internship entrance! :)
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Solving problems and helping people.
Review from Customer Support Dept
My team and helping this company see success!
Review from Customer Support Dept
The people and the company philosophy.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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