Morale at FCR | Comparably
FCR Claimed Company
FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more
EMPLOYEE
PARTICIPANTS
13
TOTAL
RATINGS
183
...
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Morale at FCR

Morale at FCR can be high or low depending on the work environment, career advancement opportunities, employee recognition for accomplishments and many other facets. Morale at FCR can be gravely affected by a sense of security and the office vibe; many FCR employees describe their environment as positive, and feel very secure about their job. Overall FCR's employees rate their happiness a C which can also give some insight into morale at FCR.

AnswerPercent
Yes0%
No0%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Very Secure100%
Secure Enough0%
Neutral0%
Insecure0%
Very Insecure0%
How secure do you feel your job is at your company?
AnswerPercent
Positive63%
Negative37%
Is your work environment positive or negative?

How Well Does FCR Perform at Boosting Morale?

Here are some ways FCR boosts their employee morale: Let your employees know you care about them and their growth: 100% of employees say their manager seems to care about them and 100% receive frequent feedback.

AnswerPercent
Yes100%
No0%
Does your manager seem to care about you as a person?
AnswerPercent
Yes88%
No12%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes54%
No46%
Are you typically excited about going to work each day?
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