Foundever Sales Department Employee Reviews | Comparably
Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

Foundever Sales Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

approachable friendly generous punctual hardworking

Review from Sales Dept

Experienced & kind professionals that genuinely care

Review from Sales Dept

sme proffesional knowledge and proffesionalism

Review from Sales Dept

Their empathy for the job and their employs

Review from Sales Dept

Expertise. Worklife balance advocates. Strategic Vision.

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

Please use at least 5 words

Review from Sales Dept

Continuous development, not just promote people and expect them to perform. Management and mid management often lacks communication skills and is not coached enough.

Review from Sales Dept

Both on their fraud policy and their payroll policy. For some agents, this company is a joke that they can take on their advantage, and some others believe this company doesn't care at all for their agents and it's all about the money they can get from us.

Review from Sales Dept

human skills and sense of urgency

Review from Sales Dept

They need to either reduce the work load to match our salaries or increase our salaries to match the workload. This gap is seen from agent level to management level

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

incentive health card tax refund

Review from Sales Dept

Up hellas is a very good part

Review from Sales Dept

Health Insurance and Bonus, despite the fact I would like to receive it quarterly.

Review from Sales Dept

I feel valued and earn well, but I haven’t had a salary increase in 3 years and added responsibilities haven’t been matched. Bonuses feel unfair (one direct report earning far more for the pas

Review from Sales Dept

Its good compared to other places in our country

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

- Yearly pay increase (To cover cost & performance-based increase) - Free team lunches - Internet cost covered - Company stocks

Review from Sales Dept

I think i am underpaid for the multitasking and demanding job i do/ the role also as css is underestimating my background,qualifications and experience that is the reason i want to be promoted to other position

Review from Sales Dept

Please use at least 5 words12

Review from Sales Dept

I feel undervalued because my commission depends on every rep hitting target. If someone is on leave, the rest have to overcompensate, which isn’t a fair reflection of my work as a manager. I’d fee

Review from Sales Dept

Its not just about a raise, but nearly all of my time at Foundever/SITEL has been met with "wage freezes" I think it would still be fine to have conversations, even if the answer is not at this time. I enjoy working for Foundever

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

easy to get a long

Review from Sales Dept

Experienced people who've been here for a long time

Review from Sales Dept

i don't quite know a lot about them

Review from Sales Dept

we are all very close to each other

Review from Sales Dept

Cultural diversity and team spirit.

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Please use at least 5 words 5a

Review from Sales Dept

To be humble, mature and to treat everyone with respect.

Review from Sales Dept

They need to be more ambitious

Review from Sales Dept

always wear intergrity as it will benefit each other

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

willing to continuously grow and adapt

Review from Sales Dept

transparent and merit/multi national environment

Review from Sales Dept

It is a very multiculture environment that is very positive

Review from Sales Dept

Every day I'm able to work with different people from several different cultures.

Review from Sales Dept

People make the difference. We don’t stay for “the culture,” but for the people who shape it. Inclusiveness, diversity, and belonging stand out. Colleagues from different ba

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Communication, Small Tents are great but people do not communicate out of them, Leadership in EMEA (too much politics)

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

I was valued for what I have achieved and talents I possess, irrespective of my career breaks.

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Foundever yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

co workers incentive vacation leave

Review from Sales Dept

my team and clients - they make everything worth it

Review from Sales Dept

the possibility of achieving the goals and provide some excellency

Review from Sales Dept

The project my colleges and my manager

Review from Sales Dept

I can be myself at work and I'm very autonomous.

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

Please use at least 5 words no

Review from Sales Dept

Lack of motivation, no sense of purpose beyond getting the money at the end of the month. FE needs to invest in continuous development. TMs and QAs get a basic training, higher roles not even that, they are just promoted and expected to perform.

Review from Sales Dept

Some processes are hard, the time in a call is limited. Everyone expects you to perform well in quality, but our resources are limited

Review from Sales Dept

update systems, everday systems have an issue. stop changing shifts without a notice or approval

Review from Sales Dept

Market level pay to be revised annually

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Foundever yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Foundever yet.
Be the first to contribute a review.

×
Rate your company