HealthPartners CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of HealthPartners yet.
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What does the leadership team need to get better at?
Communication! There's hardly any and its poor quality when it's there. They also need to improve at follow-up/follow through. Stop hiring friends/family with zero skills, and not teaching them skills and also refusing to discipline no matter the level of infraction, including drug use.
Review from Customer Support Dept
caring about the patients and staff and not just their salary. all they see is green. they don't care about the turnover rate of employees, and they don't care if patients get good care. they want to cram as many patients in as possible to get the money. its PATHETIC
Review from Customer Support Dept
What is the best part about your compensation package?
Health insurance is fantastic and we count on it to make up for less than market wages
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
they dont care about me. they only want me to work hard to make them money.
Review from Customer Support Dept
What are some of the best things about your team?
People are beyond dedicated to our patients and families
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Dedication to make a difference every day.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of HealthPartners yet.
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What did you like most about the interview process?
Connection with genuine people who care about patients
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Connection with patients and families in the context of mitigating the hardest time
Review from Customer Support Dept
What's going wrong and how can it be improved?
the upper management is what is going wrong. they are greedy, and extremely ungrateful
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of HealthPartners yet.
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What would you most like to see improved at your company?
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