HealthStream – I’m frustrated by poor management and lack of respect. Also, misinformation spread instead of help given is gross. | Comparably

HealthStream – I’m frustrated by poor management and lack of respect. Also, misinformation spread instead of help given is gross.

HealthStream Claimed Company
HealthStream, Inc. (HealthStream) provides Internet-based learning and research solutions to meet the training, information, and education read more
EMPLOYEE
PARTICIPANTS
632
TOTAL
RATINGS
13281
HR or Marketing? Claim Your Free Employer Account

I’m frustrated by poor management and lack of respect. Also, misinformation spread instead of help given is gross.

What is the best part about your compensation package?

HealthStream has very good retirement options and they offer good healthcare options compared to many other companies. They cover a good portion of the cost of insurance premiums for employees as well.

What makes you most happy at work?

Participating in work with a real, undeniably good purpose. Healthcare is critical right now and I'm honored to be part of the solutions healthcare workers rely on. I am genuinely very glad that I get to be part of this.

What are some of the best things about your team?

My team cares about me. They are professional and when we have conversations we discuss pleasant things like gardening - never anything too controversial. They always smile and they have a can-do and can-help attitude. No one is rude or pushy or judgy.

What do you like best about your company?

The open-mindedness the leadership. I really love how our CEO thinks outside the box. He consistently "tries something new" or "a little bit different" and I absolutely love that. I hope it NEVER changes! That is what makes HealthStream so wonderful to work for.

What do your coworkers need to improve and how could you work together better?

My team needs to blend their current highly-context-based style with written/illustrated documentation. Meetings need a designated note taker. They need to embrace the sharing of knowledge, not the obfuscation of it. If someone else implements your project incorrectly, find out why and teach them.

What is most positive about the culture and environment at your company?

There is always something to do. I think it's a credit to the company that we are expected to engage in various goals throughout the year in order to keep learning and growing. It helps to do something small but different every quarter, as well.

What do you like best about the leadership team?

HealthStream is very growth-oriented and they live that mindset, they don't just talk about it. They take humanity seriously - they recognize that if someone is working hard but not growing, health and efficiency are wasted. Mental health and the stability of employees are important to leadership.

What's going wrong and how can it be improved?

1. Middle and upper management in the IT dept does not listen. 2. Managers have competing agendas and this has resulted in leaving people out of the loop and tug-of-war in projects. 3. Managers spreading misinformation to other managers about employees on their team. 4. Need more transparency.

What needs to change to make the company culture better?

We have a lot of good, open-minded men in both middle and upper management. But I want to see more non-white, non-male, non-traditional individuals in leadership. I have some reservations about management and frankly I don’t feel that I would be heard but not understood if I voiced them.

What would you most like to see improved at your company?

I've always wanted to see a company ask employees from different departments to "put on a different hat" for a day in order to get to know what other depts. do. For instance, ask software devs to "train" in cust. service or and vice versa. I think it would help build respect and camaraderie.

Other Employee Reviews for HealthStream

What's going wrong and how can it be improved?
What is most positive about the culture and environment at your company?
×
Rate your company