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Heartland Claimed Company

Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind. Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. read more

EMPLOYEE PARTICIPANTS: 124

TOTAL RATINGS: 2991

CEO: Jeffery S. Sloan

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Sales Department

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Heartland Sales Department Employee Reviews

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Briefly describe your overall experience at your company

I am enjoying my experience as a new employee of Heartland and am impressed by the training and time spent to help new employees acclimate. The leadership is engaged and organized, and I feel seen and heard. I am excited daily by the possibilities to succeed!
Review from Sales Dept

I have enjoyed every minute of working at this company! Everyone is super welcoming and helps you along the way. Anytime I have had a questions, someone answers it immediately and is always willing to help me understand.
Review from Sales Dept

I have been here for 12 years and moved up the ranks making money I never thought was possible when I started here all those years ago. I am able to have the work life balance I need and want for my family. I feel supported and I bleed Heartland red. They will have to fire me to get me to leave.
Review from Sales Dept

Life-Changing Experience! Being able to build your own small business, and get paid for it. This is the place you finish your career and have a large retirement set up for yourself.
Review from Sales Dept

I am in my first month and I am encouraged everyday about the opportunity. It is challenging, but the support around me gives me confidence that I can succeed here.
Review from Sales Dept

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What do you like best about the leadership team?

Leadership Reviews

Leadership is engaged and always accessible.
Review from Sales Dept

They are super involved in your success and are willing to help
Review from Sales Dept

Their transparency and their support of me in my role.
Review from Sales Dept

They let pros build their own reality. No one leaning over your shoulder and putting you into a box.
Review from Sales Dept

The constant encouragement and the transparency of what is next.
Review from Sales Dept

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What does the leadership team need to get better at?

Leadership Reviews

truly caring about employees and customers
Review from Sales Dept

There should be more diversity in leadership here. Compensation is great, but culture is lacking.
Review from Sales Dept

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What is the best part about your compensation package?

Compensation Reviews

I am in control of my compensation. This directly affects my efforts and motivation to succeed. The sky is the limit!
Review from Sales Dept

I get to give myself a raise based on how hard I work, no one will ever tell me what my "raise" will be this year. I give it to myself.
Review from Sales Dept

Residual Income. Get paid on your sales for life!
Review from Sales Dept

The residual income and having no ceiling on compensation
Review from Sales Dept

As a sales team, my compensation package is great compared to other companies. I appreciate the insurance, retirement, and other offerings that smaller companies don't offer.
Review from Sales Dept

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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

As an Ambassador, I am excluded from valuable
Review from Sales Dept

Corp keeps adding more fees and such to the merchant base, but has decided not to increase our wages this year. Also the insurance has gone up with a number of issues that have to retro fixed. HR seems to have issues getting payroll correct so far this year.
Review from Sales Dept

A living base for the sales team instead of less than minimum wages and requirement to carry an AR Balance which they take back out of your commissions.
Review from Sales Dept

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What are some of the best things about your team?

Team Reviews

We are in communications daily and everyone is eager to help the other succeed.
Review from Sales Dept

Everyone is super positive, willing to help, involved in each others success, and hardworking.
Review from Sales Dept

We support one another and work well together. Our culture is one of collaboration that is second to none.
Review from Sales Dept

All like-minded people. Business Owner Mentalitity.
Review from Sales Dept

Th ere willingness to help one another and their openness to sharing there personal & work experiences
Review from Sales Dept

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What do your coworkers need to improve and how could you work together better?

Team Reviews

There isn't any issues with my coworkers, I'm just not concerned with interacting with them daily.
Review from Sales Dept

Too many politics and cutting out of deals. ROE not upheld.
Review from Sales Dept

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What is most positive about the culture and environment at your company?

Environment Reviews

The company encourages working together and facilitating each others' success. This is a win for everyone.
Review from Sales Dept

The way we work together and help one another. The camaraderie and compassion for each other and our families.
Review from Sales Dept

Everyone helps each other. No one is playing keep-away. We all win that way.
Review from Sales Dept

Despite being in a different division from others, the willingness to share information and ideas about their department that correlates with my duties.
Review from Sales Dept

Everyone cares about the client, about each other, doing their best, being flexible, excited to be there.
Review from Sales Dept

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What needs to change to make the company culture better?

Environment Reviews

They’re dumb to be recognition for experience and contribution to the team outside of just the immediate gratification of margin. There also is no clear path for remote sales peopleTo matricula
Review from Sales Dept

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What did you like most about the interview process?

Interviews Reviews

Fast, good answers around the complicated compensation model
Review from Sales Dept

It was effective and open dialogue and not drawn out over days/weeks.
Review from Sales Dept

It was 12 years ago so I couldn't even tell you.
Review from Sales Dept

They let you behind the curtain. No one is trying to bring you on if you're not the right fit.
Review from Sales Dept

I was required to shadow another person which helped me make my decision to accept the position.
Review from Sales Dept

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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Heartland yet.
Be the first to contribute a review.

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What makes you most happy at work?

Outlook Reviews

I love the autonomy of my position as well as the daily engagement with my team so I do not feel too isolated.
Review from Sales Dept

The fact that I get to work hard from my home office and get to walk out and see my family when on breaks.
Review from Sales Dept

I set my day-to-day schedule.
Review from Sales Dept

Knowing the opportunity to create a lifetime of income with a group of people who have the same vision.
Review from Sales Dept

Serving clients, helping them solve their problems.
Review from Sales Dept

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What's going wrong and how can it be improved?

Outlook Reviews

It could be improved if there was a path which allowed me to do what I do best to help the client in the company, not just in adding new margin clients but rather in keeping in growing existing clients through in the field
Review from Sales Dept

corp management need to start looking at what they do from the point of view of the merchants and employees instead of looking at the bottom line and what puts the most money in theirs and share holders pockets.
Review from Sales Dept

For the first three years I was very happy and energized. Now that many of my customers are getting price increases, PCI Compliance fees, Customer Intelligence Suite fees, and Non EMV fees I have too much time invested in retention.
Review from Sales Dept