KinderCare Education Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Its hard working for a company that im undervalued and underpaid at.
Review from Customer Success Dept
What do you like best about the leadership team?
I love my director and ad but they need help feom corporate
Review from Customer Success Dept
none of them get a long and their boss wont step in
Review from Customer Success Dept
What does the leadership team need to get better at?
Understanding what a teachers daily life is like, with the pressures and stress they add on top of parent expectations. Understanding that they have teacher shortages because they pay so low compared to other child care centers basically anywhere
Review from Customer Success Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
Give rasises to people wbo deserve them for esuxation, we just lost a WONDERFUL 2 year old teacher because when she grauated with her masters corporate would not give her a raise! Now our 2 year old room has no structure! It is hard to find a good 2 year old teacher
Review from Customer Success Dept
They hire with the lowest pay available even though you have well over the credits needed for a lead teacher position. Nobody says thank you and the only thing people care about there is breaks, hours and micromanaging instead of checking in on the children.
Review from Customer Success Dept
Pay a living wage not minimum. Less extra benefits for money back on my paycheck. Perks at work is stupid, and insurance is way to high compared to what we are paid monthly.
Review from Customer Success Dept
I feel undervaled because of my pay. The things I go through as a preschool teacher everyday I deserve to get paid what I am worth. I been at kindercare for 3 years and I am tired.
Review from Customer Success Dept
My coworkers and I are paid less than teens in the food industry. Even with college education in ECE. this company "pays" in benefits, but discounts and deals dont pay my bills or compensate the hard work of caring for children without support or training.
Review from Customer Success Dept
What are some of the best things about your team?
They care about the children. unlike management.
Review from Customer Success Dept
People care, and tou get close fast because of the hours everyone works
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Communication, stop being so damn nosy
Review from Customer Success Dept
Many of my coworkers are new because of the extreme turnover rate. they are hired in desperation and most do not care to work with children so they are unhelpful
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
I love coming to work wvery day to see all my kids
Review from Customer Success Dept
The children are the most positive part.
Review from Customer Success Dept
Similar values and hard working people who care
Review from Customer Success Dept
most positive thing is how hard our Director tries to keep things together even without support from the higher ups. she can only do so much on her own. low pay means low quality employees and she cant help that. but she is appreciative of the hard work i put in.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Working in the room and making sure they understand about thr job realities
Review from Customer Success Dept
director was very communicative, sent lots of emails
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Seeing my preschool kids smiling snd excitied to be at school
Review from Customer Success Dept
Spending time with the kids
Review from Customer Success Dept
What's going wrong and how can it be improved?
MANAGEMENT. It could be improved by hiring an experienced management team instead of a brand new incompetent one that aren't aware of labor laws.
Review from Customer Success Dept
Pay your emoloyees what they are worth.
Review from Customer Success Dept
parents arent seen the mishandling of their children because of covid restricting access to the building, but if they saw, i know theyd pull their kids out in a heart beat
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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