Lyft Operations Department Employee Reviews
Briefly describe your overall experience at your company
This company has withheld my pay, lied repeatedly, and will not help me.
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
I see the amount of effort they make to improve employee's lives and retain talent. They listen to their direct reports about take action immediately if needed.
Review from Operations Dept
Life work balance is important
Review from Operations Dept
Easy to go too. Gives good answers to questions.
Review from Operations Dept
What does the leadership team need to get better at?
Tell the truth. Care about the employees.
Review from Operations Dept
They need to pay a living wage to their drivers
Review from Operations Dept
Stop overworking people; it compromises the culture.
Review from Operations Dept
What is the best part about your compensation package?
Affordable for my family and me
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Actually being paid. Not being lied to.
Review from Operations Dept
If I were given pay that actually allowed me a decent profit after my expenses
Review from Operations Dept
When making the decision to join a company I look at more than compensation, but based off of current market rates I am being underpaid.
Review from Operations Dept
As a non-exempt employee in San Francisco, coordinating multiple activities to make things happen feels undervalued. I've checked the market from other companies and their non-exempt employees get paid $5-9 more.
Review from Operations Dept
Higher pay. Literally any benefits.
Review from Operations Dept
What are some of the best things about your team?
Lots of team offsites and collaboration. My team loves work together and lean on each others shoulders.
Review from Operations Dept
Cooperation, respect, no I in team
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Actually listening to their employees. My problem is with management and HR
Review from Operations Dept
I have nothing to do with them. All the new drivers are so very dangerous on the road,
Review from Operations Dept
What is most positive about the culture and environment at your company?
The most positive is how informative the ELT is. They show their efforts to improve the company and show their community that rideshare is great.
Review from Operations Dept
What needs to change to make the company culture better?
Put more money in the drivers pockets so we feel valuable and then we can pass that on to the passengers and make them feel valuable
Review from Operations Dept
Less focus on growth, more on sustainability of the people - too much work and responsibility is loaded on managers, and executive leadership disappears when it gets tough.
Review from Operations Dept
What did you like most about the interview process?
To the point, not playing around
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
I enjoy spending time with my coworkers
Review from Operations Dept
Friendly riders are nice to have.
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Interaction with positive passengers on a daily basis.
Review from Operations Dept
What's going wrong and how can it be improved?
My pay is being withheld, I was told I would be contacted within 24hrs 14 days ago. I've been lied to repeatedly and they do not care because they're getting paid from the work of others.
Review from Operations Dept
Lyft's image is what makes me feel concerned. Some people say we mistreat drivers, but we don't. I understand the process and time Lyft needs to improve the lives of both riders and drivers. It would be awesome of Lyft can improve their brand image more often so I comfortably say "I work at Lyft."
Review from Operations Dept
Easier to reach bonuses. Uber bonuses are much more realistic to reach. So I drive for them more
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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