National Vision Customer Support Department Employee Reviews | Comparably
National Vision, Inc. (NVI) is the fourth largest optical retailer in the United States, operating over 700 retail locations in 43 states read more
EMPLOYEE
PARTICIPANTS
203
TOTAL
RATINGS
1695

National Vision Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Nothing they are terrible and not will trained

Review from Customer Support Dept

Team player assist staff very helpful

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Everything. Employee retention and appreciation. Ensuring management is adequate.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

There aren't any Compensation reviews of National Vision yet.
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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Getting more money for the work I do

Review from Customer Support Dept

More money and an increase in pay

Review from Customer Support Dept

We work too hard for too little.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

They are nice and work hard

Review from Customer Support Dept

Committed and very helpful with customer and friendly

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

They could work harder and more diligently. They could be more professional.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

My coworkers and the cleanliness

Review from Customer Support Dept

They do a lot of cosmetic marketing that can be fun. Contests, networking, promotions.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Favoritism and poorly trained management team

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

Sorry simple and to the point

Review from Customer Support Dept

Quick efficient and comfortable. There was no waiting either.

Review from Customer Support Dept

Friendly and nice put on a good show

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of National Vision yet.
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What makes you most happy at work?

Outlook Reviews

My great staff and management

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Poor quality turn around time to long

Review from Customer Support Dept

Better communication and connection between upper and lower management. More appreciation of staff and lower level management. Focus on the customer needs over the bottom line in numbers. Do what’s right for the custom

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of National Vision yet.
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What would you most like to see improved at your company?

Outlook Reviews

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