Optum Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Productivity prioritized over people. Statistics over satisfactiom. Metrix over everything.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Don't see much. In meetings most of the time.
Review from Customer Support Dept
They seem to go to bat for you when you have issues with policies and procedures.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Optum yet.
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What is the best part about your compensation package?
Its very competitive with other companies.
Review from Customer Support Dept
401 K match. Dental plan is excellent.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Optum yet.
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What are some of the best things about your team?
They are geeat at rallykng together and meeing deadlines and productivity goals.
Review from Customer Support Dept
our team is cohesive and friendly. We enjoy getting together and contact each other with issues. Everyone on our team is always willing to help out when someone gets behind and they are super supportive when there are personal things going on that might interfere with work.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Teamwork of employees. We are in this together.
Review from Customer Support Dept
team support. encouraged to participate in community activities and charity.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
The manager I interviewed with was personable and friendly. She presented the culture and not just the job and she emphasized how it would work for my life.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
my patients are my favorite part of the job
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Optum yet.
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What do you like best about your company?
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What would you most like to see improved at your company?
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