Palo Alto Networks Customer Support Department Employee Reviews | Comparably
Palo Alto Networks Claimed Company
Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We help address the world's greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of partners, we are at the forefront of protecting tens of thousands of organizations across clouds, networks, and mobile devices. Our vision is a world where each day is safer and more secure than the one before. read more
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955
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Palo Alto Networks Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Our leadership team is accessible, let me start there. They are available to help close deals, or help with challenging customers. They provide constant communication on the direction of the company as well as our financial outlook, which is a real plus.

Review from Customer Support Dept

Visionary and at top of the game always

Review from Customer Support Dept

I like that there is diversity and openness.

Review from Customer Support Dept

Leadership seems really engaged in helping people better themselves

Review from Customer Support Dept

Always open to listening. They have a true open door policy

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

They need to improve the culture

Review from Customer Support Dept

Start over from the top down, get rid of the arrogant CEO and HR Director.......cronyism is running rampant!!

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

Refreshers appraisal on meeting performance targets

Review from Customer Support Dept

I am happy with the compensation received, but more importantly, the benefits provided.

Review from Customer Support Dept

The RSU grants are great

Review from Customer Support Dept

Benefits are very generous and competitive

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

401K matching, death benefits, transparency with gender wage gap and salary ranges

Review from Customer Support Dept

Review process is just a way to cut yearly bonuses.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

We work well together, and there's always a willingness to help each other.

Review from Customer Support Dept

Focused Services - get to work on all technologies

Review from Customer Support Dept

My team is supportive and competent. I feel happy coming to work.

Review from Customer Support Dept

Lots of collaboration and communication

Review from Customer Support Dept

I work with a team of highly skilled and competent people. Each of us compliments one another

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Better bonus, better review system, better management, better morale.....to be heard and listened too

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The people, and the effort that is spent on building cohesive teams.

Review from Customer Support Dept

Quick growth, challenging tasks every day

Review from Customer Support Dept

People are valued, including diversity and inclusion.

Review from Customer Support Dept

I feel that my manager is fairly transparent with us about changes in the company

Review from Customer Support Dept

Generally employees are extremely helpful and have a great propensity to be a part of a team

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Palo Alto Networks yet.
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What did you like most about the interview process?

Interviews Reviews

The team was very accommodating during the interview process, especially during the Covid timeframe.

Review from Customer Support Dept

Thorough , technical rounds as well as behavioural

Review from Customer Support Dept

I was able to meet with peers, leaders and other departments before being hired.

Review from Customer Support Dept

The variety of people that were on the interview team

Review from Customer Support Dept

It was quick and had a good experience

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Palo Alto Networks yet.
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What makes you most happy at work?

Outlook Reviews

Providing solutions for my customers and I believe in our products, we are the premier Cybersecurity company a force in the industry.

Review from Customer Support Dept

Challenging work, no repetitive jobs

Review from Customer Support Dept

The help we are providing our customers-- being able to keep them safe, being able to work with others who are competent and push me to be better each day. My Toastmasters community is great too!

Review from Customer Support Dept

Helping our customers be more secure

Review from Customer Support Dept

I can work independently and when I need to engage with others they are always there. there are no hidden agendas

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

New leadership came in full of arrogance and brought all their cronies ( even when they weren’t qualified) and have basically destroyed the culture and morale. Employees are leaving in droves....low

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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