Pilot Flying J CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
So far not positive. Am going to try & speak with the GM over all this week and see what happens
Review from Customer Support Dept
Review from Customer Support Dept
Very disappointed. Was expecting more team work and less arguing
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They're full of drama they're worse than the employees
Review from Customer Support Dept
The leadership team should want to teach the team members instead of being intimidated by them and setting them up to be fired
Review from Customer Support Dept
What does the leadership team need to get better at?
Being good to the hard workers. It has been my experience personally. That the people who are loyal and hard working are patronized and the ones who have. No work ethics. Are rewarded.
Review from Customer Support Dept
Hourly employees are treated as if they are not a part of a team, but like trash ready to be thrown away.
Review from Customer Support Dept
Managing not letting their friendship with other managers cause problems
Review from Customer Support Dept
Employee problem resolution, communication and treating others fairly
Review from Customer Support Dept
Getting better at communicating with employees
Review from Customer Support Dept
What is the best part about your compensation package?
The eye insurance. Haven't got a chance to use anything eles
Review from Customer Support Dept
Its above min wage and it is great pay...
Review from Customer Support Dept
Employee benefits aren't that expensive
Review from Customer Support Dept
Pto days are always good
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Yes and need better compensation
Review from Customer Support Dept
To pay me what my position is worth
Review from Customer Support Dept
the rules are different for different employees, they take some to the methadone clinic and let them sleep on the job, they take some to their probation officers. while others must do the work of 5 employees while others goof off, poor management, apathetic liars
Review from Customer Support Dept
What are some of the best things about your team?
They are friendly to be around.
Review from Customer Support Dept
the communication between departmental staff
Review from Customer Support Dept
We all get along and work together well
Review from Customer Support Dept
We treat each other like family
Review from Customer Support Dept
We are all very good friends and we have a lot of the same team members since I've started.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Stop hiring drug addicts and hold people accountable for their actions
Review from Customer Support Dept
The majority of younger age employees are LAZY & When we begin our shifts we are having to pick up their share before even starting our duties
Review from Customer Support Dept
Stay out of others business
Review from Customer Support Dept
They need to treat each other as equals no matter what position you have
Review from Customer Support Dept
they single out employees with disabilities, they do not even read FMLAs. they play favorites with the laziest employees
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The working environment and colleague relationship
Review from Customer Support Dept
The manager will get in there and work right beside you
Review from Customer Support Dept
The customers are awesome forsure
Review from Customer Support Dept
The various and change in customers
Review from Customer Support Dept
There is no positivity at this time because certain employees are treated differently.
Review from Customer Support Dept
What needs to change to make the company culture better?
Find a real manager. That will work as hard as anyone else and fill in for others that are sick
Review from Customer Support Dept
What did you like most about the interview process?
The work experience. And the crew they were very nice when I first started at my company. Now it's bad
Review from Customer Support Dept
How friendly the manager was....
Review from Customer Support Dept
I like the fact that the manager actually talked to me. I watched others come in for interviews and be looked over and told to come back only to looked over again.
Review from Customer Support Dept
He seemed positive and welcoming
Review from Customer Support Dept
She was cool straight forward
Review from Customer Support Dept
What would you improve about your company's interview process?
stop hiring heroine addicts who spend more time getting high on the job than working
Review from Customer Support Dept
What makes you most happy at work?
Cooperation between employees and management team
Review from Customer Support Dept
The people and my co workers
Review from Customer Support Dept
I love meeting people across the world
Review from Customer Support Dept
My coworkers are fun to be around
Review from Customer Support Dept
Joking with the customers and giving directions to where they are going.
Review from Customer Support Dept
What's going wrong and how can it be improved?
My manager has a bad attitude. Wants to ask others to do extra work but when i need a day off its not possible
Review from Customer Support Dept
Listen to the hourly employees, wherever you are in this company you didn’t start there. You were once the worker and I’m sure your goal is not to continue to hire people cause your superior
Review from Customer Support Dept
Employee slacking/ laziness and nothing done
Review from Customer Support Dept
I have been treated as I have no brains to do the job. They don’t train you
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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