Pilot Flying J Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
It's been a great experience.Steady work makes the work day go by fast.
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Review from Customer Support Dept
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What do you like best about the leadership team?
My manager is simply the best I've ever had. He cares about each team member and is willing to help us out at any time.
Review from Customer Support Dept
They're full of drama they're worse than the employees
Review from Customer Support Dept
The leadership team should want to teach the team members instead of being intimidated by them and setting them up to be fired
Review from Customer Support Dept
They are compassionate and patient. They are kind and are so helpful.
Review from Customer Support Dept
What does the leadership team need to get better at?
Being good to the hard workers. It has been my experience personally. That the people who are loyal and hard working are patronized and the ones who have. No work ethics. Are rewarded.
Review from Customer Support Dept
Hourly employees are treated as if they are not a part of a team, but like trash ready to be thrown away.
Review from Customer Support Dept
Managing not letting their friendship with other managers cause problems
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Employee problem resolution, communication and treating others fairly
Review from Customer Support Dept
Getting better at communicating with employees
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What is the best part about your compensation package?
The 401 K is nice to invest in. Also, the free gym membership and free daily food at work is very nice to have.
Review from Customer Support Dept
Have to find out about the compensation package
Review from Customer Support Dept
I don’t know yet. I haven’t start receiving it
Review from Customer Support Dept
The eye insurance. Haven't got a chance to use anything eles
Review from Customer Support Dept
Its above min wage and it is great pay...
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
All employees are looked at as a number. To be treated like pawns
Review from Customer Support Dept
the rules are different for different employees, they take some to the methadone clinic and let them sleep on the job, they take some to their probation officers. while others must do the work of 5 employees while others goof off, poor management, apathetic liars
Review from Customer Support Dept
To pay me what my position is worth
Review from Customer Support Dept
Yes and need better compensation
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What are some of the best things about your team?
They are friendly to be around.
Review from Customer Support Dept
the communication between departmental staff
Review from Customer Support Dept
They are fun caring and trying to do a good job.
Review from Customer Support Dept
We all get along and work together well
Review from Customer Support Dept
So helpful and kind. I enjoy the comaderie.
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What do your coworkers need to improve and how could you work together better?
Stop hiring drug addicts and hold people accountable for their actions
Review from Customer Support Dept
The majority of younger age employees are LAZY & When we begin our shifts we are having to pick up their share before even starting our duties
Review from Customer Support Dept
Stay out of others business
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They need to treat each other as equals no matter what position you have
Review from Customer Support Dept
they single out employees with disabilities, they do not even read FMLAs. they play favorites with the laziest employees
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
It's highly energetic. We are encouraged to keep the music station flowing for our guest experience. I see repeat customers coming in each day and night. It is a really nice hang out for out stops or longer stays.
Review from Customer Support Dept
The working environment and colleague relationship
Review from Customer Support Dept
Most definitely seeing the truckers and being able to take care of there needs. And the public faces to.
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I enjoy the whole aspect of work.
Review from Customer Support Dept
The manager will get in there and work right beside you
Review from Customer Support Dept
What needs to change to make the company culture better?
Smarter coworkers and caring higher ups
Review from Customer Support Dept
Find a real manager. That will work as hard as anyone else and fill in for others that are sick
Review from Customer Support Dept
What did you like most about the interview process?
The company let you no if you were hired the same day.awesome
Review from Customer Support Dept
The easiness and lack of difficulty made the boarding process a easy transition.
Review from Customer Support Dept
The work experience. And the crew they were very nice when I first started at my company. Now it's bad
Review from Customer Support Dept
How friendly the manager was....
Review from Customer Support Dept
The conversation I had with manager
Review from Customer Support Dept
What would you improve about your company's interview process?
Have background and drug tests
Review from Customer Support Dept
stop hiring heroine addicts who spend more time getting high on the job than working
Review from Customer Support Dept
What makes you most happy at work?
My awesome team! They make my job easier when they work as hard as they do.
Review from Customer Support Dept
Cooperation between employees and management team
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Having no drama and everyone doing there job.
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The success of the company depends on the productivity of the employees.
Review from Customer Support Dept
The people and my co workers
Review from Customer Support Dept
What's going wrong and how can it be improved?
This company needs to improve HR, GM to DM interactions and employee appreciation.
Review from Customer Support Dept
My manager has a bad attitude. Wants to ask others to do extra work but when i need a day off its not possible
Review from Customer Support Dept
Listen to the hourly employees, wherever you are in this company you didn’t start there. You were once the worker and I’m sure your goal is not to continue to hire people cause your superior
Review from Customer Support Dept
Employee slacking/ laziness and nothing done
Review from Customer Support Dept
I have been treated as I have no brains to do the job. They don’t train you
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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