Proofpoint Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Very approachable and clear on their mission statement
Review from Customer Support Dept
Ashan has a welcoming and open personality.
Review from Customer Support Dept
Hard workers, on your side
Review from Customer Support Dept
They take the time to form personal relationships.
Review from Customer Support Dept
It is actually putting DEI practices in action. The leadership team is invested in social equality and does what it can, where it can to support its employees. They care that people are heard and that all employees have a chance to learn how the company works.
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The private health care offering.
Review from Customer Support Dept
Benefits, incentive and retention shares
Review from Customer Support Dept
Although it doesn't affect me, it is actually supporting women in conservative states by paying for them to travel out of state for women's health care. Putting money behind words.
Review from Customer Support Dept
The compensation is either on or above the market value of my role, and the structuring of the compensation package is excellent
Review from Customer Support Dept
Given options and shares vested overtime
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think a lot of us are over worked and under paid compared to the industry.
Review from Customer Support Dept
It should be competitive to the market
Review from Customer Support Dept
Salary is getting less and less competitive each year, and that makes me feel undervalued. Pay raise should be over inflation at least
Review from Customer Support Dept
I am paid less or around the same as the employees who report to me.
Review from Customer Support Dept
What are some of the best things about your team?
Very friendly and always available to help if I have a question or concern.
Review from Customer Support Dept
Open communication culture within the team.
Review from Customer Support Dept
Hard workers, inspire me to be better, support me, stress free
Review from Customer Support Dept
We have a great collaborative environment and everyone feels appreciated and respected.
Review from Customer Support Dept
We all have our strengths and weaknesses and can ask for help when someone is better at something. We try to show appriciation for the work each other does.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
We work well together to communicate remotely across several time zones.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone is very friendly and approachable, no negatives.
Review from Customer Support Dept
The CEO is amazing and the technology is too
Review from Customer Support Dept
Hark working, leaning in, getting things done
Review from Customer Support Dept
Proofpoint is inclusive and respectful of their employees. The company really does seem to care about us as people.
Review from Customer Support Dept
Proofpoint Pride, Proofpoint MILES, etc. and the cross corporation social events like the escape rooms.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The great team behind me.
Review from Customer Support Dept
The end of the day, especially Fridays
Review from Customer Support Dept
Solving challenging problems, coworkers, leadership
Review from Customer Support Dept
The collaboration that I get to have with my team on a daily basis and working to resolve customer issues.
Review from Customer Support Dept
Achieving something - finishing a project or finding a solution to a tricky problem.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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