Relode Customer Success Department Employee Reviews

My experience has been mostly positive. My colleagues are awesome and extremely supportive/encouraging. More investments in the employees would go a long way, but I believe we are improving our hiring strategies and business model every year.

Review from Customer Success Dept

It has been a really great experience for me working at Relode. I appreciate that they pay attention to who is really putting in the work, action and who is communicating. I have felt very valued since working here and respected.

Review from Customer Success Dept

This job has been wonderful. It checks all of my boxes. I've learned a lot, but I also feel heard and that I am making a difference here.

Review from Customer Success Dept

My experience at Relode has been great.

Review from Customer Success Dept

Overall I love working at Relode. I don't think any company or job is perfect so I embrace any negatives we have. I feel as if I'm wanted here and doing a good job to help our company grow. I would like to have more events or do more things outside of work to grow Relode's company morale.

Review from Customer Success Dept

I appreciate the open communication policy. I feel comfortable communicating issues, problems, goals, strategies and more to my leadership team. They are always very receptive and respectful of what I have to share about my work experience.

Review from Customer Success Dept

They are direct and honest when it comes to feedback without being harsh. They are also willing to help when necessary.

Review from Customer Success Dept

They listen to our input

Review from Customer Success Dept

Everyone in leadership has the same goal. I believe since Peter stepped in as CEO there has been a little bit of time where everyone is still getting comfortable how to be a team with new leadership in place, but i've noticed an upward trend across the board.

Review from Customer Success Dept

I like the transparency and the hands-on approach. Leadership is directly involved with the day-to-day challenges heling the business grow. I like that every member of the leadership team is willing to drop what they are doing to help any employee or answer any question at basically a moments notice

Review from Customer Success Dept

There's a disconnect on culture, bandwidth, and the reality of the clients/opportunity we have to work with. Not much consistency.

Review from Customer Success Dept

I appreciate the base and commission together with full benefits. I feel it helps me to put a fire under my sourcing and helps me to engage more and crave bigger goals. It allows me to know that I'll be set, but also climb higher financially.

Review from Customer Success Dept

I know what goals need to be met for a bonus, opposed to an open ended answer.

Review from Customer Success Dept

I can't answer this question

Review from Customer Success Dept

I feel invested in by Relode with my compensation as well as the commission structure put in place.

Review from Customer Success Dept

Having the base plus commission alleviates pressure during times of growing pains.

Review from Customer Success Dept

I believe a higher base, attainable bonus structure, better benefits (matching 401K) & stock options would significantly increase morale and employee retention.

Review from Customer Success Dept

Salaries are below industry standards. Benefits and perks aren't great. That being said - there's an understanding that we're not profitable yet and the salaries, benefits, perks, etc. typically come with success and profitability.

Review from Customer Success Dept

I love my company, coworkers, and wholeheartedly believe in Relode's mission. However, I know that my yearly wage is significantly less than that of my teammates who work the same job; and I would assert that my work ethic justifies a comparable salary.

Review from Customer Success Dept

There is not a weak link on my team. Everyone works hard and encourages each other to succeed. We are not micromanaged, so we are able to gain trust in each other to get the job done.

Review from Customer Success Dept

I appreciate that I feel comfortable sharing what I'm struggling or succeeding with. I feel that I can be honest about what I'm going through and that there is encouragement as well. Everyone tries to keep each other motivated!

Review from Customer Success Dept

I like that we work together well. We know each other's roles well enough to take over when someone is out.

Review from Customer Success Dept

We all genuinely care for one another.

Review from Customer Success Dept

The best thing about our team is that we do feel like a team. We're close and we are able to help each other when needed and share the good and bad of what's going on with each other.

Review from Customer Success Dept

I feel that the environment really rewards hard work, and enthusiasm towards your work. I appreciate the understanding of each person as an individual also instead of just a number in a line producing results. There is a good blend of work life balance here.

Review from Customer Success Dept

I like having a good amount of autonomy, and that is welcomed.

Review from Customer Success Dept

The help that we receive

Review from Customer Success Dept

I believe what's most positive about the culture and environment at Relode are the changes that are being made. I believe it's provided a refresh to our culture and given many of us hope for a better culture where we are all encouraged and working together as a team.

Review from Customer Success Dept

Everyone is in the same boat trying to grow a start-up to the next level. Itis stressful at time but never feels stressful. Everyone has a positive attitude and works together to face challenges. I dig it!

Review from Customer Success Dept

The interview was more of a conversation instead of answering a million technical questions. I felt like the interviewer was really trying to get to know me and understand what I was looking for in a new role.

Review from Customer Success Dept

Working on high volume projects, finding success for a client in need and interacting with my fellow colleagues on a daily basis.

Review from Customer Success Dept

I like connecting with candidates and finding the person I am looking for. Sourcing can feel like a game if I bring the right energy into my day. I love when I have great, fluid communication with candidates, coworkers and clients.

Review from Customer Success Dept

Being able to take on a new project and make it my own and create its' processes and gather new information.

Review from Customer Success Dept

Making new hires happy and excited

Review from Customer Success Dept

The relationships with my team and the relationships with my clients is what makes me happiest. Anytime I speak with a member of my team or with a client that i'm managing jobs for, it's always a happy and positive experience and fulfills my "why" I enjoy doing what I do here.

Review from Customer Success Dept