Salesloft Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Had an amazing first week! Everybody has been really welcoming and including!
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What do you like best about the leadership team?
Drive to improve internal communications and product enhancements
Review from Customer Support Dept
I am fortunate to have a director who actively cares and works to ensure our department is doing okay and is up to date on the changes (and there are a lot).
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My manager is really laidback and friendly, very knowledgable and willing and ready to share that knowledge with the rest of the team. Every other person that I've met who's part of leadership have shown the same qualities!
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Everyone talks to you to make sure you are doing well, they always respond your questions and are pending on you
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They take accountability and lead by example
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What does the leadership team need to get better at?
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What is the best part about your compensation package?
Unlimited PTO and rest days
Review from Customer Support Dept
It's better than most of the companies I have been working for.
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Unlimited vacation days and work from home
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Great health insurance and company-paid counseling!
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Flexibility to work from home. Equity makes me feel like an owner. I want to work harder.
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Why do you feel undervalued and what would make you feel better about your compensation?
Having pay adjusted to the market value. It's not that hard.
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What are some of the best things about your team?
Ability to collaborate and flexibility to create and innovate. The Team is always willing to listen and most importantly help!
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I have a very diverse team and we all share our interests. We have a lot of fun on my team and the leadership within my dept works to have online games and contests to keep us engaged.
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Everybody is bringing different experiences and culture to the team which makes for a lot of learning, everybody is very open and happy to learn about others and share their experiences
Review from Customer Support Dept
Everyone gives you a warm welcome and they show willingness to help you out.
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We all help one another and encourage one another
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
There is room for a ton of collaboration and learning.
Review from Customer Support Dept
People that actually want to improve their skillset, having that opportunity to do so, the PTO, work from anywhere, and people who are humble.
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The ERG groups which foster inclusion
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The culture, everyone seems to be kind and emphatic.
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Positive attitude and happy people
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What needs to change to make the company culture better?
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What did you like most about the interview process?
interviewing with all the managers I would directly be working with
Review from Customer Support Dept
Meeting many different people during the interview.
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It was longer than other processes I did in the past, it may not be that difficult but the several interviews may make you nervous. However, once on the interview everyone is really nice and the interviews went really smooth.
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Multiple interviews and meeting lofters
Review from Customer Support Dept
Core Values interview. SalesLoft is very protective of their culture. Love that!
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The flexibility I am given to work remote and hours are pretty flexible as well; Along with work load but this can change from week to week or month to month
Review from Customer Support Dept
Interacting with my coworkers via zoom, slack or jackbox games for our meetings.
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Being able to help similarly polite people
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Working from home and learning
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Satisfaction of helping out our customers and resolving their issues
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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