Talkdesk Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
The new leadership team has the right vision and are taking the right steps, in my opinion, to improve our GTM strategy
Review from Operations Dept
The open collaboration is healthy and strong across the leadership team.
Review from Operations Dept
My team does a really great job at being transparent and being willing to help.
Review from Operations Dept
They are genuine and have our best interests at heart. They make plans and goals with the company in mind, but they maintain a balanced perspective so as not to lose sight of the individual employee.
Review from Operations Dept
I appreciate their passion for Talkdesk and the Tech industry! They are enthusiastic about the growth and development of Talkdesk and their employees and that shows!
Review from Operations Dept
What does the leadership team need to get better at?
Respecting employees a bit better. It's hard to feel valued as an individual outside of my manager.
Review from Operations Dept
What is the best part about your compensation package?
Competitive pay and good insurance plan options.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
If the job just included onboarding and scheduling the $21/hr would be average, however, everyone on this team does extensive projects including legal, policy implementation, company wide trainings and company wide organizational projects and we aren't salary workers. We deserve more than $21.
Review from Operations Dept
My role is constantly overworked. A lot of issues in other departments somehow always become our issue to resolve. We are expected to give 110%, 150% of the time and it sets unrealistic expectations and makes us look and feel like machines. 21/hr for a role so disrespected is laughable.
Review from Operations Dept
I feel like I'm not compensated fairly and I feel like Talkdesk is not developed enough quite yet so my growth opportunities are uncertain.
Review from Operations Dept
What are some of the best things about your team?
The collaboration across the departments is healthy and the people who are at talkdesk are super friendly and helpful.
Review from Operations Dept
Positivity, willingness to help when needed.
Review from Operations Dept
My coworkers are the only reason I've survived at Talkdesk this long. They are kind, considerate, and always willing to go the extra mile.
Review from Operations Dept
We all care about each other's well-beings and we help one another maintain a healthy work-life balance.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
My coworkers need to be held accountable for low performance and need to be held to a higher standard. There's a culture of letting people set their own terms for employment which causes lackluster results and low morale.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Talkdesk has a positive attitude and does good at being transparent.
Review from Operations Dept
Leadership is very good at only picking out the things they are doing well, and so it reinforces a positive attitude sometimes.
Review from Operations Dept
We all genuinely care about the welfare of the company and our co-workers. We make time for each other and maintain a strong connection in spite of our remote working conditions.
Review from Operations Dept
My management is so supportive and they genuinely care about me as a human being!
Review from Operations Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The people I work with the genuine and friendly, we are all working towards the same goal of success.
Review from Operations Dept
Making an impact with projects.
Review from Operations Dept
Probably only my coworkers. They make the day-to-day bearable.
Review from Operations Dept
Helping people and feeling appreciated and that I am making a difference in the lives of others.
Review from Operations Dept
Getting recognized for my hard work and being able to participate in projects that allow me to learn and grow!
Review from Operations Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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