The Home Depot – In the last year I have become very frustrated with management but true love giving great customer service | Comparably

The Home Depot – In the last year I have become very frustrated with management but true love giving great customer service

The Home Depot Claimed Company
The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable and experienced professionals.p read more
EMPLOYEE
PARTICIPANTS
4764
TOTAL
RATINGS
52142
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In the last year I have become very frustrated with management but true love giving great customer service

Why do you feel undervalued and what would make you feel better about your compensation?

We still pay top $insurance no discount on product . Have management understand our frustration and do something about it instead of passing the buck

What does the leadership team need to get better at?

Learn to to communicate and realize that adding more work to already over worked under staffed employees does not make for happy customers or staff

What needs to change to make the company culture better?

Surprise walks so management can't put on a show. Listen to those on the floor not in the office . If you see a worker who is typically in a good mood smiling and great with customers don't write them up for having a bad day talk to them find out what's going on

What's going wrong and how can it be improved?

I love what I do . Solving problems for my customers but I feel that a lot of the new changes are not customer friendly or store worker friendly . I really wish . Some one would do an under cover boss at my store. Someone who cares about our customers needs and workers

Other Employee Reviews for The Home Depot

What do you like best about your company?
What is the best part about your compensation package?
What makes you most happy at work?

when I make a sale!!

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