The Walt Disney Company CS Rep Employee Reviews
Briefly describe your overall experience at your company
Overall it is a great place to work if you set out to make it that way and you have good leaders
Review from Customer Support Dept
Review from Customer Support Dept
I am extremely satisfied with my company and can't wait to see what's in store for me in the future
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Some of them really care about their cast.
Review from Customer Support Dept
Friendly and available if needed
Review from Customer Support Dept
Always looking for ways tp improve earnings
Review from Customer Support Dept
Great company to work for. They really take care of their employees. Although they could make us wear more attractive clothes.
Review from Customer Support Dept
They were helpful and always ready to help if needed.
Review from Customer Support Dept
What does the leadership team need to get better at?
The leadership team need to get better with communication with the cast members. It is not an atmosphere where the cast members feel they have the support of their leaders.
Review from Customer Support Dept
Good life and work balance need to be adopted from top to bottom.
Review from Customer Support Dept
Stop changing the system it's not making it better it's making guests more upset
Review from Customer Support Dept
What is the best part about your compensation package?
Call sick free days and floating holidays
Review from Customer Support Dept
I am able to get my friends and family into Disneyland
Review from Customer Support Dept
The park tickets, good health insurance, Disney discounts
Review from Customer Support Dept
The pay, 401K, exclusive events
Review from Customer Support Dept
The best part about the compensation package is that you are paid weekly and on time.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Long time employee but because part time no benefits
Review from Customer Support Dept
Long term employee but except for pay I have same benefits as newer employees
Review from Customer Support Dept
You constantly feel as if the smallest of infractions will result in being fired.
Review from Customer Support Dept
new employees at a lower position start higher because they don't do raises.
Review from Customer Support Dept
I haven't worked there long enough to have a raise yet
Review from Customer Support Dept
What are some of the best things about your team?
We are like an extended family always helping each other out
Review from Customer Support Dept
Friendly and mostly hard working
Review from Customer Support Dept
Immediate managers are available if needed
Review from Customer Support Dept
They all have positive personalities.
Review from Customer Support Dept
We are more like a family and we are always there for each other
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Teamwork values need to be taught and properly implemented.
Review from Customer Support Dept
Pull their own weight. Stop being lazy
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
It's disney, everyone always thinks it's such a great place to work
Review from Customer Support Dept
Everyone is very helpful to each other
Review from Customer Support Dept
Friendly co workers and exciting events
Review from Customer Support Dept
It's the happiest place on Earth!
Review from Customer Support Dept
Positive reinforcement, we are rewarded and recognized when doing a great job.
Review from Customer Support Dept
What needs to change to make the company culture better?
Morale is terrible. No acknowledgement of a job well done.
Review from Customer Support Dept
What did you like most about the interview process?
It was a dream that was a long time coming
Review from Customer Support Dept
They made you feel comfortable
Review from Customer Support Dept
They were always keeping me up to date with the hiring process
Review from Customer Support Dept
The friendliness of the recruiter
Review from Customer Support Dept
It was a 25 minute phone interview. Not a big deal.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of The Walt Disney Company yet.
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What makes you most happy at work?
Coworkers and making magic for guests
Review from Customer Support Dept
Nice quiet slow days when I can helo people more easily
Review from Customer Support Dept
Being able to treat our guests specially
Review from Customer Support Dept
Seeing other families bonding and having a blast
Review from Customer Support Dept
Being able to talk to my coworkers
Review from Customer Support Dept
What's going wrong and how can it be improved?
No one cares about anyone but themselves. Also everyone things they are so much better than others
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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