The Walt Disney Company Operations Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
This place is unlike any other. It is hard, but the experience is rewarding.
Review from Operations Dept
What do you like best about the leadership team?
At my location, the GM is open to listening to what we have to say and regularly holds town hall meetings to hear from us.
Review from Operations Dept
Always available to talk to
Review from Operations Dept
they can be difficult, but also care
Review from Operations Dept
They are inclusive of the dreamers.
Review from Operations Dept
Better rewards, Universal, where I also work, gives out $5 gift cards for Wawa, Starbucks and Best buy for awards for good performance. Lèaders need to give thanks to the cast daily.
Review from Operations Dept
What does the leadership team need to get better at?
create a wellness based work environment
Review from Operations Dept
Valuing the Cast and thinking of the bottom line second
Review from Operations Dept
Relating to their core team.
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Actually caring about it's employees
Review from Operations Dept
Communication, recognition, transparency, and scheduling
Review from Operations Dept
What is the best part about your compensation package?
I am paid, but I am now part time, so I don't have full benefits
Review from Operations Dept
Theme park benefits are a huge plus.
Review from Operations Dept
The health insurance is great.
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I am a salaried leader
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It rewards the little people who make the difference.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I could help to make disney the best company in the world if they would make me the head of wellness.
Review from Operations Dept
The company expects a lot of us, long hours with little control of our schedules. We have to be knowledgeable and happy to take care of our guests...which most of us are glad to do. But we shouldn't have to work a ton of overtime to get by. Full-time positions are harder to get. The guests notice.
Review from Operations Dept
Because they are unwilling to give just a $2 raise without taking away a lot of our benefits
Review from Operations Dept
I make less than the industry standard and am forced to work 6 days a week typically with only 6 hours a day
Review from Operations Dept
They haven't been keeping up with the rate of inflation, they also focus on hiring new people rather than rewarding older veterans
Review from Operations Dept
What are some of the best things about your team?
we enjoy working together and helping one another
Review from Operations Dept
The frontline Cast Members are our business. They care about the guests more than the company cares about them. They are the reason guests come back and spend so much money here. My team is my family, which has been the case at every location I've worked.
Review from Operations Dept
Professional people working hard to get the job done
Review from Operations Dept
We are all experiencing the same things and we all boost each other if need be.
Review from Operations Dept
Encourage empowerment and creativity in everything we do.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Hire more in the department so there is less stress
Review from Operations Dept
Communication is key...and also not hard to accomplish.
Review from Operations Dept
Everyone needs to remember it's work not a High school prom
Review from Operations Dept
Better communication between each other.
Review from Operations Dept
Better training and communication so the whole team knows how everything is supposed to work
Review from Operations Dept
What is most positive about the culture and environment at your company?
It is too much time invested for salary
Review from Operations Dept
It's our job to make people happy. When it's going well, we smile and laugh all day. Even when it's not, people are there to cheer you up. You don't get that everywhere. THAT is the magic of this place.
Review from Operations Dept
Everyone cares about the brand and wants to keep it safe
Review from Operations Dept
We meet new people every day. The tourism atmosphere is almost always a happy one.
Review from Operations Dept
Maintaining the grounds before guests show up.
Review from Operations Dept
What needs to change to make the company culture better?
create wellness through my program
Review from Operations Dept
Leadership communication is number one. Also recognition could make a vast improvement.
Review from Operations Dept
Better leadership and leadership who listens
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Again, thE single biggest challenge is raising wages, it's too hard to make ends meet and working 50 to 60 hours a week is demoralizing, no sense of a balance of life vs work.
Review from Operations Dept
Pay people. Stop hiring just anyone. Have a board that includes cast members and maybe even guests, to know what is going on and know what we think about changes to the company. Stop keeping us understaffed.
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
they need to look at the skill level of the aplicants so they can be put in the best position to be successful
Review from Operations Dept
I think the questions are dated, and not relevant to what the company is actually doing
Review from Operations Dept
What makes you most happy at work?
being able to help guests have a magical stay
Review from Operations Dept
Making moments for families that truly deserve it.
Review from Operations Dept
Feeling like I'm knowledgeable about what I do and being confident that I can solve any problem. There's beauty in the day to day, and I enjoy the challenge of solving a difficult situation and having the guest walking away happy.
Review from Operations Dept
When it is a good team willing to do their jobs
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Interaction with guests and co-workers
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What's going wrong and how can it be improved?
I don't dread it, but excited is not how I would describe going to work
Review from Operations Dept
Being properly compensated for my full time job so I don't have to choose between paying rent on time or going without groceries for the week.
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The costs are going up, larger crowds, and overall quality has gone down.
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too much work and not enough time
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The company is greedy and all about the bottom line, not the people
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What do you like best about your company?
being able to make dreams come true
Review from Operations Dept
What would you most like to see improved at your company?
being able to utilize my strengths and talents properly
Review from Operations Dept