Toys ""R"" Us Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of Toys ""R"" Us yet.
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What does the leadership team need to get better at?
Listen to the employees and pay attention
Review from Customer Support Dept
Leadership needed to have a firm vision and stick to it. Every year it seemed the company was moving in a new direction. One year they would hire a bunch of f/t workers the next they would lay them off.
Review from Customer Support Dept
Promotions should be given out
Review from Customer Support Dept
Managers need more training and more diversity training
Review from Customer Support Dept
They don't always take into account the opinions/experiences of the employees
Review from Customer Support Dept
What is the best part about your compensation package?
Fair pay for fair work.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The health benefits are pretty much non existent and you pay for everything regardless. The pay isn't that great compared to other places and the store is constantly understaffed
Review from Customer Support Dept
What are some of the best things about your team?
The people you work with in the stores, really do become like family
Review from Customer Support Dept
Quality conscientious people that deserve better treatment.
Review from Customer Support Dept
My team is efficient and conscientious
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Nothing as coworkers are fine
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
You get to experience special days in people's lives.
Review from Customer Support Dept
Very family friendly with emphasis on children
Review from Customer Support Dept
What needs to change to make the company culture better?
Toxic. hostile, corporate culture. Pits.
Review from Customer Support Dept
Taking the employees opinions into consideration
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
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What's going wrong and how can it be improved?
Company is being closed with no prior notice to staff. More help for re-employment opportunities
Review from Customer Support Dept
Being constantly understaffed is a problem
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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