TRANZACT Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
I love my immediate managers, but no one higher up seems to care about our well-being
Review from Sales Dept
What does the leadership team need to get better at?
Management and training process is a mess
Review from Sales Dept
Acknowledging that most of the top sellers are also the least compliant and that the comp plan they provide encourages bad business practices
Review from Sales Dept
they need to start caring about their employees
Review from Sales Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
They changed compensation plans so we wouldn
Review from Sales Dept
I feel as though the leadership is undervaluing and underpaying the agents, who are the ones making the company money. Depending on how many sales an agent has for the month, there may not be any commission paid to them, and that minimum is consistently going up every month.
Review from Sales Dept
Not paying the agent who transfer the call more for that app than the agent actually doing the enrollment. Receiving our comp plan at the beginning of the month instead of the middle of the month.
Review from Sales Dept
The pay is not fair for the work we do.
Review from Sales Dept
What are some of the best things about your team?
The employees are great. Coworkers are awesome. Management is a mess
Review from Sales Dept
We all get along very well
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Communication is key for everything to run smoothly
Review from Sales Dept
The meetings are wastes of time and usually full of news about them paying us less.
Review from Sales Dept
What is most positive about the culture and environment at your company?
The Performance Managers do want us to succeed and there is a bond between employees.
Review from Sales Dept
What needs to change to make the company culture better?
I believe the commission needs to be more fair to the agents doing the work, and be available at the beginning of the month. I also would like to see top agents help responsible for their non-compliance. The most praised agents, also getting paid the most, are getting there by abusing the system.
Review from Sales Dept
A value needs to be put on the quality of the enrollment instead of the quantity of enrollments. These are people's lives we're changing. There are a lot of people working here that view these vulnerable people as a paycheck and nothing else.
Review from Sales Dept
They need to start caring about their employees.
Review from Sales Dept
What did you like most about the interview process?
Made me feel comfortable asked down to earth questions
Review from Sales Dept
My interviewing manager was very knowledgeable and easy to talk to.
Review from Sales Dept
What would you improve about your company's interview process?
Quicker it shouldn’t take
Review from Sales Dept
What makes you most happy at work?
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What's going wrong and how can it be improved?
Everything and more communication and treating people fairly
Review from Sales Dept
They should better understand their employees
Review from Sales Dept
As far as how customers perceive the business, we are ruining our reputation by calling customers every two hours every day - this does not make them want to work with us. Also telling them we received a request from them when their information was given by their insurance company is misleading.
Review from Sales Dept
Any concerns staff voice 9/10 we are told to deal with it. Upper management wants to pretend everything is fine and that the staff is expendable.
Review from Sales Dept
The company does not care about it's employees.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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